{"id":2529734,"url":"https://alion.io/job/philips-director-quality-programs-integrated-supply-chain-isc","title":"Director, Quality Programs-Integrated Supply Chain (ISC)","company":{"id":13838,"name":"Philips","domain":"philips.com","url":"https://alion.io/company/philips-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Alajuela, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":136000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1860},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T17:22:51Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Title\nDirector, Quality Programs-Integrated Supply Chain (ISC)Job Description\nThe Director, Quality Programs-Integrated Supply Chain (ISC) provides strategic leadership for enterprise and site-level quality programs within FDA regulated medical-device manufacturing environments. This role will lead large scale, global, cross-functional programs that strengthen the quality management system, improve compliance, reduce risk, and advance operational excellence.\nYour role:\nLeadership and Team Management:\nLead, mentor, and manage a team of Program Managers and data analyst responsible for quality programs.\nFoster a collaborative and high-performance culture within the team.\nProvide guidance, support, and development opportunities to ensure team effectiveness and professional growth.\nStrategic Planning and Execution:\nDevelop and implement strategic plans for quality programs, including Artificial Intelligence (AI), that align with organizational goals and regulatory requirements.\nOversee the planning, execution, and completion of quality compliance projects to ensure they lead them in accordance with timelines, budgets, and objectives.\nIdentify and address potential risks and issues that could impact project success.\nProduct Quality, Quality Management System, Compliance and Standards:\nEnsure adherence to industry standards, regulatory requirements, and internal quality policies.\nMonitor and evaluate the effectiveness of quality programs, making adjustments as needed to maintain compliance and improve outcomes.\nStay informed about industry trends and best practices to continuously enhance quality programs.\nLead improvements in data and analytics by improvement current tools and practices\nCross-Functional Collaboration:\nCollaborate with other departments, including Operations Quality, Operations, Engineering, Business , and Supply Chain, on programs and outcomes.\nServe as the primary point of contact for quality-related inquiries and concerns from internal stakeholders.\nReporting and Documentation:\nPrepare and present reports on project status, performance metrics, and compliance to senior management.\nEnsure accurate and timely documentation of quality program activities, including project plans, reports, and compliance records.\nContinuous Improvement:\nDrive a culture of continuous improvement by implementing best practices and innovative solutions to enhance quality and efficiency.\nLead initiatives to identify opportunities for process improvements and implement corrective actions as needed\nYou're the right fit if:\nYou have a minimum of 10+ years’ experience in FDA regulated medical device manufacturing/supply chain environments, providing strategic leadership for large scale, global, cross-functional quality programs/projects.\nYou have a proven track record of successful program/project management, transformation, change management, continuous improvement and team leadership in a matrix environment\nYou have proven experience in functional management of PMO/Quality teams, including budgeting, workforce planning, Performance Management, Employee Engagement/ Retention, Succession Planning, coaching, training, etc.\nYou have strong understanding of Medical Device regulations/standards including ISO 13485/14971, 21CFR (803, 806, 820, etc.), MDD/ EU MDR, GMP, and GDP.\nYou have proven expertise utilizing/improving data analytics- Quality KPI’s/Data Analysis to assess program/quality/team performance and identify process and continuous improvement opportunities.\nYou’re able to effectively communicate, influence and build relationships with cross-functional team members at ALL levels.\nYou have a minimum of a Bachelor’s degree in Quality, Engineering or a related Scientific discipline (required). Advanced degree or relevant certifications (e.g., Six Sigma, PMP) preferred.\nYou must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. \nHow we work together:\nWe believe that we are better together than a part. For our Office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an Office role.\nAbout Philips:\nWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.\nLearn more about our business.\nDiscover our rich and exciting history.\nLearn more about our purpose.\nLearn more about our culture.\nAdditional Information:\nCompany relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Alajuela, Costa Rica (Coyol Free Zone).\nThis role may require travel up to 25 %.","description_format":"text","description_chars":5048,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Supply Chain","Health & Medical Electronics","Respiratory & Sleep Devices","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-14T12:35:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/philips-director-quality-programs-integrated-supply-chain-isc","json_url":"https://alion.io/job/philips-director-quality-programs-integrated-supply-chain-isc.json","meta":{"generated_at":"2026-10-15T20:47:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31487,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13838},"rest":"https://alion.io/mcp/rest/get_company?id=13838"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphilips-director-quality-programs-integrated-supply-chain-isc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphilips-director-quality-programs-integrated-supply-chain-isc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphilips-director-quality-programs-integrated-supply-chain-isc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/philips-director-quality-programs-integrated-supply-chain-isc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphilips-director-quality-programs-integrated-supply-chain-isc"}]}