{"id":3069755,"url":"https://alion.io/job/philips-global-capa-coach","title":"Global CAPA Coach","company":{"id":13838,"name":"Philips","domain":"philips.com","url":"https://alion.io/company/philips-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":63,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United States","Nashville, United States","Gainesville, United States","Chicago, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"EU MDR","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-23T16:15:41Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Job Title\nGlobal CAPA CoachJob Description\nGlobal CAPA Coach\nThe Global CAPA Coach serves on the Global CAPA Process Team within Philips Quality & Regulatory, developing training and coaching CAPA Role Holders to strengthen execution, compliance, quality, and timeliness. The role partners with Business, Factory, and Regional Quality leaders to plan and implement improvements that enable diverse global teams to deliver effective, first-time-right CAPAs supporting patient safety and quality.\nYour role:\n· Train, coach, and advise CAPA role holders and teams to drive first time right CAPA execution, complete and accurate documentation, regulatory compliance, and consistent application of the CAPA process across the enterprise.\n· Develop, deliver, monitor, and continuously improve instructor-led training, coaching, communications, record reviews, audit and inspection readiness, change management, and problem-solving using the CAPA Checklist, risk management, QMS management, complaint handling, correction and removal, design, manufacturing, and service processes.\n· Partners with the CAPA BPO/BPE, Business, Factory, Regional and Quality leaders, CAPA process owners, QMS stakeholders, senior leadership, and the broader CAPA Community through coaching, quarterly reviews, workshops, governance forums, community meetings, and audit support.\n· Improve CAPA program performance, culture, consistency, and audit readiness by tracking action effectiveness and monitoring CAPA health metrics, trends, aging, record quality, recurrence, training impact, systemic risks, and adoption of updated processes and tools.\n· Use SharePoint, Engage, CAPA Playbooks, One-Point Lessons, newsletters, presentations, analytics, CAPA governance resources, and recognition programs to communicate expectations, share lessons learned, support informed decisions, and reinforce continuous improvement.\nYou're the right fit if:\nMinimum 5 years of relevant experience, including at least 3 years as a CAPA Facilitator, Manager, or Owner in the medical device industry, with experience managing product, process, and complex CAPAs.\nPractical knowledge of medical device regulations, CAPA, and core QMS disciplines, including production and process quality control, design, complaint handling, correction and removal, and post-market surveillance, along with strong statistical, root-cause analysis, effectiveness-check, sampling, simulation-modeling, Excel, analytics, and AI capabilities.\nBachelor’s degree in a technical field required; auditor, Lean Six Sigma Black Belt or Green Belt, and AI certifications are preferred.\nStrong attention to detail and systemic thinking, with demonstrated cross-functional leadership, collaboration, coaching, mentoring, problem-solving, organization, technical writing, presentation, workshop facilitation, and clear verbal and interpersonal communication skills in English. Willing and able to travel up to 50% as required by business needs.\nYou must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.\nHow we work together\nWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.\nThis is an office-based role.\nAbout Philips\nWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.\nLearn more aboutour business.\nDiscoverour rich and exciting history.\nLearn more aboutour purpose.\nLearn more aboutour culture.\nPhilips Transparency Details\nThe pay range for this position in Gainesville, FL, Murrysville, PA, and Nashville, TN is $120,000 to $190,000.\nThe pay range for this position in Chicago, IL, and Plymouth, MN is $126,000 to $200,000.\nThe pay range for this position in Cambridge, MA is $134,000 to $213,000.\nThe actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.\nIn addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.\nAt Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.\nAdditional Information\nUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.\nCompany relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to posted locations.\n#LI-PH1\nThis requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.\nPhilips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.","description_format":"text","description_chars":5774,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Health & Medical Electronics","Respiratory & Sleep Devices","Patient Monitoring","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-22T09:04:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 29 · green card filings: 19","filings_12m":29,"filings_prev_12m":54,"green_card_filings_12m":19,"median_offered_wage_usd":128438,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.454,"p_room":0.35,"age_days":17,"expected_fill_days":8,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":190000,"is_top_pay":true},"html_url":"https://alion.io/job/philips-global-capa-coach","json_url":"https://alion.io/job/philips-global-capa-coach.json","meta":{"generated_at":"2026-10-23T20:52:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2646,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13838},"rest":"https://alion.io/mcp/rest/get_company?id=13838"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphilips-global-capa-coach"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphilips-global-capa-coach"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphilips-global-capa-coach"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/philips-global-capa-coach\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphilips-global-capa-coach"}]}