Marketing Operations Manager

Job Title

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Healthcare Informatics, and Monitoring systems.

We currently have an exciting opportunity for a Marketing Operations Manager to join our team based in North Ryde. In this role, you will support the effective execution of marketing across Australia and New Zealand, helping translate Philips’ business and marketing priorities into coordinated, high-quality activity in market.

Your opportunity:

Working closely with ANZ business teams and regional stakeholders, you will support the delivery of marketing campaigns, programs and initiatives, ensuring the right tools, processes and enablers are in place to execute effectively and consistently.

You will help coordinate marketing activity from planning through to execution, maintaining visibility of priorities, actions, timelines, dependencies and performance.

This role supports marketing performance and operational effectiveness through KPI tracking, dashboards and reporting, while helping maintain consistent Philips marketing processes, policies and ways of working.

Through strong stakeholder management, execution discipline and a continuous improvement mindset, you will help the ANZ marketing team operate efficiently, demonstrate marketing impact and deliver a consistent Philips experience for customers.

Your role:

• Support the execution of marketing campaigns, programs and initiatives across Australia and New Zealand, translating agreed priorities into coordinated activity.
• Work closely with ANZ marketing, business and regional stakeholders to ensure required tools, content and resources are aligned, available and delivered on time.
• Coordinate marketing activity from planning through to execution, maintaining visibility of actions, timelines, dependencies and deliverables.
• Support day-to-day marketing operations, processes and ways of working to enable consistent and effective execution across ANZ.
• Maintain marketing dashboards, KPI tracking and reporting to provide visibility of marketing activity, performance and impact.
• Use data, feedback and reporting insights to identify opportunities to improve marketing execution and effectiveness.
• Support adherence to Philips marketing policies, procedures and governance requirements.
• Build effective working relationships across marketing, business, regional teams and external partners to support alignment and delivery.
• Proactively communicate progress, risks, dependencies and issues that may affect delivery.
• Be available to travel and attend education workshops as required.

You're the right fit if:

• You will bring a minimum of 5 years of relevant marketing experience, with demonstrated experience in marketing execution, campaign coordination, marketing operations or related discipline within healthcare education, medical technology/device or related regulated environment.
• Have proven experience in marketing execution, campaign coordination, marketing operations or a related discipline.
• Hold a bachelor’s degree in marketing, business administration, marketing communications or equivalent practical experience.
• Strong coordination and project management skills, with the ability to manage multiple activities, priorities, timelines and stakeholders.
• You are confident in stakeholder management and collaboration skills, with experience working across marketing, business and regional teams.
• Good analytical capability, including experience working with marketing data, KPIs, dashboards and performance reporting.
• Bring sound business acumen, attention to detail and problem-solving skills with the ability to work within established governance, policies and compliance requirements while supporting efficient execution.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.