{"id":3083767,"url":"https://alion.io/job/philips-project-manager-capa-complaints","title":"Project Manager – CAPA & Complaints","company":{"id":13838,"name":"Philips","domain":"philips.com","url":"https://alion.io/company/philips-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":63,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-23T10:25:19Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Job Title\nProject Manager - CAPA & ComplaintsJob Description\nProject Manager - CAPA & Complaints\nYour Role:\nCoordinate teams across Quality, R&D, Engineering, Manufacturing, Operations, Supply Chain, Procurement, Regulatory, Service and Customer Quality.\nIdentify recurring CAPA themes and opportunities for systemic improvement.\nCoordinate implementation of corrective/preventive actions, including process, product, system and documentation changes.\nMaintain CAPA dashboards and management reporting.\nDrive accountability across CAPA action owners.\nOwn and track business KPIs related to complaint and investigation timelines, quality, and throughput.\nProvide regular KPI, progress, and risk updates to leadership and key stakeholders.\nDrive timely closure of complaints and investigations through structured follow-up with action owners.\nYou're the Right Fit If:\n\nBachelor's or Master's degree in Mechanical/Electronics Engineering\nExperience: 10+ years in Project Management , preferably with CAPA and Complaints Handling in Medical Devices.\nStrong knowledge of Quality Management Systems and risk-management principles.\nSkills :\nStrong data analytics skills with the ability to derive insights from operational and performance data.\nExcellent stakeholder management and communication skills across multiple organizational levels.\nStrong presentation and reporting capabilities, including development of executive-level dashboards and updates.\nProven ability to drive accountability and coordinate cross-functional teams without direct authority.\nExperience in process improvement, operational excellence, and AI-enabled productivity solutions is preferred.\nWell versed with Project Management tools.\nHow we work together:\nWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.\nundefined\nOnsite roles require full-time presence in the company’s facilities.\nField roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.\nThis role is an office-based role.\nAbout Philips:\nWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.\nLearn more about our business.\nDiscover our rich and exciting history.\nLearn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. 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