{"id":3083702,"url":"https://alion.io/job/philips-technical-specialist-technical-support","title":"Technical Specialist-Technical support","company":{"id":13838,"name":"Philips","domain":"philips.com","url":"https://alion.io/company/philips-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":62,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Verification & Validation","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-25T00:35:16Z","board_verified":false,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Job Title\nTechnical Specialist-Technical supportJob Description\nTechnical Specialist-Technical support\nIn this role, you have the opportunity to\nAs Technical Specialist-Technical support within the MRI R&D organization, you will be responsible for installing, supporting, maintaining, upgrading, and troubleshooting state-of-the-art MRI Systems within the Development Test Environment (DTE). The role plays a critical part in ensuring the availability, safety, quality, and performance of MRI systems used by Verification, validation and development teams at Bangalore.\nThe position requires strong technical expertise in electrical and mechanical system installation, system integration, hardware and software configuration management, root-cause analysis, and stakeholder collaboration. You will contribute to MRI development projects by supporting integration, testing, verification activities, and continuous improvement initiatives.\nYou are a part of\nThe System Integration & Verification (SIV) department is part of the global MR R&D organization. Our primary responsibility is to ensure that complete and fully integrated MR products meet the requirements as defined in the Product Requirement Specifications. Based in Bangalore (India), Our team is working closely together with R&D departments as well as service and marketing department.\nYour Role:\n\nAs DTE Engineer, your responsibilities include:\nInstallation and maintenance of the MRI systems, Hardware simulated machines for test configurations, Implementing hardware prototypes in Test bays and software/hardware labs.\nSupport R&D teams with interoperability settings of test environments.\nResponsible for the technical status and safe operation of Test Bay.\nInstallation of high-power electrical components of a MR system.\nEnsure overall quality of the Test Bay by Calibration and adjustments of the MR test configurations.\nBaseline the performance of the MR test configurations\nSupport analysis and debugging of problems reported with the MR test configurations\nAnalysis of root causes of image quality (IQ) problems, like spikes, ghosts and spurious signals\nDetermine root cause of scan aborts or other development related problems\nAnalyzing performance problems, pro-actively involving when required.\nCoach colleagues on various DTE related aspects\nMaintain extensive MR system knowledge over various configurations\nTime and cost-efficient control of the MR test configurations\nDaily management - planning and allocation and operations of MR test configurations\nManage inbound and outbound logistics for MRI R&D systems including procurement, shipment coordination, receipt and inspection of goods, and accurate documentation in configuration management tools to ensure material traceability and project support.\nManage asset inventory for the MR test configurations\nAnalyzing performance problems, pro-actively involving others when required.\nParticipate in integration, test and verification phases of MR development projects.\nResponsible for translating his experience and knowledge of our system in generating proposals for improvement in large areas of the MR-system, in supporting others and in improving our development and DTE development processes.\nThe DTE engineer gives 2nd and 3rd level support.\nSupport in system verification and validation activities,\nSupport with customer demonstrations\nSupport in advanced development activities\nProactively monitoring technical aspects of the MRI systems installed in test bays\nProvide training for newly onboarded employees on MR safety and operations.\nManaging access control\nYou're the Right Fit If:\nBachelor’s degree in Biomedical, Electronics, or Electrical Engineering, coupled with a minimum of 5 years of relevant experience in Field Service Engineering, Research & Development (R&D), or a related technical environment in MRI systems .\nResults-driven, customer-focused professional with the ability to perform effectively under pressure and in challenging situations.\nStrong organizational, problem-solving, and analytical skills.\nProven ability to diagnose and troubleshoot complex issues across hardware and software domains.\nHands-on experience in MRI service and maintenance, with valid MRI modality training.\nPractical experience in managing and servicing MRI cryogenic systems.\nCollaborative team player with a proactive, hands-on approach.\nStrong presentation and influencing skills, with the ability to effectively communicate ideas and gain stakeholder alignment.\nHigh attention to detail and a strong quality mindset in documentation and compliance.\nExcellent verbal and written communication skills.\nHow we work together:\nWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.undefinedOnsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.This role is an office-based role.\n About Philips:\nWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.\nLearn more about our business.\nDiscover our rich and exciting history.\nLearn more about our purpose.\nIf you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.\n#LI-PHILIN","description_format":"text","description_chars":5684,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health & Medical Electronics","Respiratory & Sleep Devices","Patient Monitoring","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-22T13:02:55Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.403,"p_room":0.35,"age_days":25,"expected_fill_days":9,"reasons":["conf:29","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/philips-technical-specialist-technical-support","json_url":"https://alion.io/job/philips-technical-specialist-technical-support.json","meta":{"generated_at":"2026-10-27T05:37:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5493,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13838},"rest":"https://alion.io/mcp/rest/get_company?id=13838"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphilips-technical-specialist-technical-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphilips-technical-specialist-technical-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphilips-technical-specialist-technical-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/philips-technical-specialist-technical-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphilips-technical-specialist-technical-support"}]}