{"id":1980957,"url":"https://alion.io/job/phizenix-senior-cmdb-itom-architect","title":"Senior CMDB / ITOM Architect","company":{"id":19836,"name":"PHIZENIX","domain":"phizenix.com","url":"https://alion.io/company/phizenix","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":195000,"period":"year","method":"global_role_seniority_cell","sample_n":243},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-06T22:38:23Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-07T01:58:11Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Overview\nWe are seeking a Senior CMDB / ITOM Architect with strong ServiceNow experience to lead CSDM, CMDB governance, Discovery, and Service Mapping initiatives. The ideal candidate will define the target data model, improve CMDB data quality, and drive integration with enterprise portfolio platforms.\nKey Responsibilities\nDesign and govern the CSDM target model across Business Applications, Application Services, Software Models, and Entitlements.\nDefine rules for software model-to-business application promotion, data ownership, normalization, and duplicate record management.\nLead ServiceNow Discovery coverage and identify opportunities to improve CMDB completeness and accuracy.\nLead Service Mapping and dependency mapping, particularly for application retirement and modernization initiatives.\nDefine the data contract and integration model between ServiceNow and the portfolio management platform.\nDevelop CMDB/ITOM governance standards and collaborate with Enterprise Architecture, Infrastructure, Application, and Security teams.\nSupport the transition away from an external Enterprise Architecture (EA) tool and establish ServiceNow as the trusted source for application/service data.\nRequired Qualifications\nStrong experience as a CMDB Architect, ITOM Architect, or ServiceNow Architect.\nStrong hands-on knowledge of ServiceNow CMDB, CSDM, Discovery, and Service Mapping.\nExperience with CMDB data quality, reconciliation, normalization, and duplicate management.\nExperience with application lifecycle, dependency mapping, and enterprise integrations.\nStrong communication and stakeholder management skills.\nPreferred Certifications\nCIS - Discovery\nCIS - Service Mapping\nCIS - Data Foundations\nServiceNow CSA is a plus.","description_format":"text","description_chars":1739,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Management Consulting","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-06T23:30:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":41,"reasons":["conf:1","win:early"],"computed_at":"2026-10-07T03:08:19Z"},"pay":null,"html_url":"https://alion.io/job/phizenix-senior-cmdb-itom-architect","json_url":"https://alion.io/job/phizenix-senior-cmdb-itom-architect.json","meta":{"generated_at":"2026-10-07T03:08:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4638,"day_limit":5000,"remaining_today":362,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19836},"rest":"https://alion.io/mcp/rest/get_company?id=19836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphizenix-senior-cmdb-itom-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphizenix-senior-cmdb-itom-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphizenix-senior-cmdb-itom-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phizenix-senior-cmdb-itom-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphizenix-senior-cmdb-itom-architect"}]}