{"id":1615815,"url":"https://alion.io/job/phmctweets-field-services-specialist","title":"Field Services Specialist","company":{"id":1838688,"name":"PHMCtweets","domain":"phmc.org","url":"https://alion.io/company/phmc-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"A","score":90,"open_postings":35,"ghost_share":0.086,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":91,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":51000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":51000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-01T21:16:40Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-14T10:49:53Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":42},"description":"DEPARTMENT: City of Philadelphia Department of Public Health (PDPH)\nDIVISION: Division of HIV Health (DHH)\nROLE TYPE: Full-Time\nJOB OVERVIEW:\nThe Field Services Program is responsible for linking people with HIV (PWH) to medical care, primarily those who are out of care. The Field Services Specialist (FSS) is a community outreach position within the Philadelphia Department of Public Health (PDPH), Division of HIV Health (DHH). This position reports to the Field Services Program Coordinator. The core functions of the FSS will be done through meeting clients in their homes and in the field, as well as accompanying patients to medical visits and community organizations. Much time is spent talking with the clients, building trust, determining what is preventing them from accessing medical care, and coordinating services. The FSS will also be responsible for providing outreach services to people who are newly diagnosed with HIV and individuals who may be impacted by community outbreaks of HIV. The Field Services Specialist will be required to work closely with partners in the HIV community, including medical providers, community-based organizations, and various divisions within the local and state health departments. The FSS must have a valid driver’s license, a good driving record, and willingness to transport patients, coworkers, and other pertinent personnel. Hired employees will not be required to have a car. Occasional evening work is required.\nRESPONSIBILITIES:\nPlease note that duties may be subject to change as needed.\nCommunicate with management team, other health department staff, and public health partners in a timely and professional manner\nConsult with physicians, nurses, and other health professionals to ensure patients connect to medical care\nDemonstrate the ability to work independently while out in the field\nEffectively locate people living with HIV who are newly diagnosed and/or out of medical care through home and field visits, phone calls, social media platforms, and public databases\nNavigate the city of Philadelphia geographical area effectively\nParticipate in coordinated response activities during public health emergencies, such as cluster and/or outbreak response\nParticipate in training and career development seminars including ARTAS training, HIV Counseling and Testing, confidentiality and security, and professional ethics training\nPerform other related duties required by the Department of Public Health and/or Division of HIV Health\nPrioritize tasks for multiple concurrent projects, track the progress and status of tasks in detail, and provide status updates on short notice\nProvide appropriate substance abuse and mental health assessment\nProvide supportive services referrals to address patient/client barriers and needs\nWork with PWH to support positive coping strategies, identify barriers to accessing medical care, and navigate community resources\nSKILLS:\nWillingness to conduct core outreach activities through home visits, doctor’s visits, and other field visits\nDesire to work with people with HIV (PWH) and people who inject drugs (PWID), communities of color, and LGBTQ people\nAbility to work effectively and respectfully with people of all gender identities and sexual orientations, applying a practice of cultural humility and ongoing self-reflection\nAbility to perform all specified duties and tasks\nAbility to solve complex problems quickly and effectively\nAbility to work collaboratively with a team\nBasic computer skills with knowledge of Microsoft Word and Microsoft Excel\nCompetent in written and oral communication\nCourteous customer service is vital to the position\nDemonstrate effective organization and time management skills\nDemonstrate respect for the confidentiality and privacy of health data\nFlexibility, professionalism, and the ability to remain calm in a fast-paced environment are essential attributes\nInteract sensitively, effectively, and professionally with people from diverse cultural, socioeconomic, and educational backgrounds\nBuild positive working relationships with team members and support a healthy office culture\nKnowledge of HIV\nWillingness and flexibility in accepting direction\nQUALIFICATIONS:\nHigh school diploma or equivalent required\nMinimum of two years conducting outreach and/or community engagement activities with communities of color and/or persons who inject drugs and/or LGBTQ individuals\nAt least one year working in an HIV, health services, social services, public health, or community-based organization\nValid driver's license required\nSALARY: Starting salary of $51,000 per year\nPHMC is an Equal Opportunity and E-Verify Employer.","description_format":"text","description_chars":4657,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Business Development","Public Health & Prevention"],"lifecycle":[{"event":"open","at":"2026-10-01T20:32:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 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