{"id":2158432,"url":"https://alion.io/job/phoenix-group-delivery-manager-process-intelligence","title":"Delivery Manager Process Intelligence","company":{"id":2041742,"name":"PHOENIX group","domain":"phoenixgroup.eu","url":"https://alion.io/company/phoenixgroup-eu","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vilnius, Lithuania"],"countries":["LT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":143000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1088},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-22T16:32:49Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Who we are and what do we do?\nWe are PHOENIX Business Services,an international team of 200 colleagues operating as a Shared Services Centre based in Vilnius. We are people who are passionate about doing things better. Improving. Learning. Developing. Our goal is to support our greatest mission - we deliver health - by providing financial, accounting, procurement and IT services to our company the PHOENIX Group, the largest pharmaceutical and healthcare provider in Europe. Home | PHOENIX group\nThe heart of the role\nAs a Delivery Manager Process Intelligence, you will drive the functional roadmap and adoption of the Process Intelligence platform across CBS, leading key initiatives from design to rollout and ensuring measurable business value. You will work closely with stakeholders across countries, GPO teams, and technical experts to scale successful use cases and translate Process Intelligence insights into automation and AI opportunities supporting E2E transformation across P2P, O2C, and R2R.\nMain responsibilities:\nOwn the functional roadmap and usage standards for the Process Intelligence platform across CBS\nDefine and govern data models, event logs, dashboards, and analytics standards\nLead key Process Intelligence initiatives from design to rollout in close stakeholder collaboration\nScale validated use cases from PoC to repeatable, cross-country solutions with clear value metrics\nTranslate insights into automation and AI opportunities supporting E2E transformation\nFunctionally steer Process Intelligence Engineers on a project basis\nDrive adoption and value realization across P2P, O2C, and R2R\nClose collaboration with: GPO teams, Delivery Manager Automation & AI, Process Intelligence Engineer, Country process teams and SSCs, Corporate and local IT for data connectivity\nStrong interaction with key markets to ensure adoption and low time to value\nWhat makes you beat\nDegree (Bachelor’s or Master’s) in data science, information\ntechnology, business administration, or a related field, preferably with a focus on data analytics\n5+ years of professional experience in business process analysis or data science/data engineering, preferably in process intelligence\nProven track record in managing project teams and use case\nportfolios in Process Intelligence (e.g., Celonis, SAP Signavio)\nProven track record in working in cross-functional, enterprise\nenvironments throughout transformation programs\nStrong stakeholder management and delivery coordination skills\nExperience working in shared services or finance operations is\nbeneficial\nProven ability to deliver business impact using data-driven insights\nManaging interdisciplinary teams of business and technical experts on a project basis\nStrong stakeholder management across HQ and countries\nAbility to operate in a senior expert, product-oriented role\nOur colleagues value the most\nIn addition to the usual perks at SSCs, such as private health insurance, annual bonus, public transport compensation, referral bonus, pet-friendly office with entertainment area, team buildings, and social events, we offer:\nHybrid work from the heart of Vilnius and your beloved home\nLeadership trainings, language courses and other.\n4 trust days per year. \nGamified monetary rewards for automation projects. \nIndividualized competency development plan for your future career. \nCompensation for your home office\nBy applying to this position, you agree to our Privacy Notice for Candidates of 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