{"id":3771526,"url":"https://alion.io/job/phoenix-heart-authorization-coordinator","title":"Authorization Coordinator","company":{"id":4421209,"name":"Phoenix Heart","domain":"phoenixheart.com","url":"https://alion.io/company/phoenixheart","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glendale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T18:27:17Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T09:29:07Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nThe Authorization Coordinator is a fast-paced position that requires exceptional attention to detail and a thorough understanding of insurance plans, networks, and authorization requirements. The Authorization Coordinator secures prior authorization for diagnostic tests, verifies insurance eligibility, and benefits and checks for certain medical necessity requirements prior to the patient appointment.\nReviewing current appointment schedule for current date through five days out and the add-on schedule daily for authorizations/referrals needed\nVerifying patient eligibility and benefits\nContacting referring physicians, PCP’s or health plans for paper referrals and authorizations. \nContacting patients for proper insurance if needed. \nHandling calls from check in desk or patients regarding referral/authorization questions\nUpdate patient accounts with appropriate information\nAdd referrals/authorization information to specific dates of service before claim filing\nAssist billing personnel with questions regarding eligibility, authorizations and referrals\nReview EMR desktop, email, fax and interoffice communication throughout the day. Responds to all within 24 hours of receipt\nInform manager of difficulties in obtaining authorizations/referrals from insurance carriers or physician offices\nInforms manager of any changes made by insurance carriers and/or physician offices in obtaining authorizations and/or referrals\nParticipates in the referral/authorization education of clinic personnel as it relates to their positions\nNotifies Front Office manager when Phoenix Heart has not received authorization or required referrals prior to patient’s visit\nPrior to leaving for the day, review add-on schedule to see what is needed for the next day\nScan referrals, authorizations and other insurance related paperwork to import into patient’s chart under the paperclip\nPerform concise and thorough documentation in patient’s charts\nParticipation in new hire/annual training is a condition of employment\nOther tasks as assigned\nRequirements\nQualifications\nDesired Skills and Experience:\n2+ years of related experience and/or training\nMust have in-depth knowledge and understanding of medical health insurance\nWorking knowledge of cardiology preferred, but not necessary\nMust have Diagnostic Authorization testing experience \nMust have the ability to effectively deal with stressful situations in a calm and productive manner, while maintaining the highest degree of customer satisfaction \nProfessional attitude\nAbility to solve problems, prioritize and multi-task in a deadline driven environment\nAbility to make independent decisions regarding matters of significance\nWork with little to no supervision\nAbility to work outside core business hours as needed\nAble to work in a team environment and interact positively with team members\nGoal oriented, with excellent time management and organizational skills\nExcellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization internally and externally\nExcellent verbal & written communication skills\nKeenly attentive to detail\nAbility to keep sensitive information confidential\nHigh level of proficiency with PC based software programs\nEducation\nHigh school diploma or equivalent","description_format":"text","description_chars":3312,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-04T21:44:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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