{"id":3870550,"url":"https://alion.io/job/phoenix-recruitment-receptionist-2","title":"Receptionist","company":{"id":4496316,"name":"Phoenix Recruitment","domain":"phoenixrec.co.za","url":"https://alion.io/company/phoenix-recruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft 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arrivals.\nArrange restaurant bookings, transfers, activities and other guest requests.\nProvide information about lodge facilities and local attractions.\nProcess guest charges, payments and billing accurately.\nComplete cash-ups, daily reports and detailed shift handovers.\nHandle guest feedback and escalate concerns to management when required.\nMaintain a neat, organised and welcoming reception area.\nProtect guest privacy and follow security and emergency procedures.\n\nRequirements:\n\nAt least 2+ years previous reception or front-office experience within a luxury hotel, lodge or boutique property.\nRelevant hospitality qualification advantageous.\nExperience using a property management system and Microsoft Office.\nExcellent written and spoken English and strong interpersonal skills.\nProfessional presentation and a warm, guest-focused approach.\nStrong organisational skills and attention to detail.\nConfidence handling payments and maintaining accurate records.\nAbility to multitask and remain calm under pressure.\nKnowledge of Hout Bay and Cape Town attractions advantageous.\nWillingness to work shifts, weekends and public holidays.","description_format":"text","description_chars":1822,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-06T14:07:15Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely 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