{"id":3887678,"url":"https://alion.io/job/phoenix-recruitment-spa-receptionist","title":"Spa Receptionist","company":{"id":4496316,"name":"Phoenix Recruitment","domain":"phoenixrec.co.za","url":"https://alion.io/company/phoenix-recruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Franschhoek, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-06T00:00:00Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"SUMMARY:\n\n Luxury Spa at a Hotel & Estate based close to Franschhoek is looking for an organised and welcoming Spa Receptionist to join its team.\n\nThe successful candidate will manage spa bookings, guest enquiries and reception administration, creating a relaxing and professional experience from the first point of contact.\n\nStaff transport available from Franschhoek, Paarl and Stellenbosch.\n\n POSITION INFO:\n\n Duties:\n\nWelcome guests and maintain a calm, inviting spa reception environment.\nProvide accurate information about treatments, facilities, products, prices and availability.\nManage bookings, appointments and walk-in requests efficiently.\nRespond promptly to telephone calls, emails and guest enquiries.\nConfirm appointments and communicate changes or cancellations to guests and therapists.\nCoordinate treatment schedules to maximise the use of therapists and facilities.\nMaintain accurate guest records, preferences and booking information.\nProcess payments, invoices, treatment transactions and retail sales accurately.\nComplete daily cash-ups and reconcile reception transactions.\nAssist with daily reports and general spa administration.\nPromote treatments, packages and retail products through informed recommendations.\nHandle guest concerns professionally and escalate matters when required.\nKeep retail displays attractive and treatment menus and promotional material current.\nReport maintenance issues, equipment concerns and operational irregularities promptly.\nMaintain professional grooming and presentation standards.\n\nRequirements:\n\nMatric certificate.\nSomatology, Beauty Therapy or Spa Therapy qualification, or previous treatment room experience.\nAt least 2 years’ experience within a 5-star spa, wellness or luxury environment.\nExperience with reservations, appointment scheduling, POS systems and cash-ups.\nExcellent organisational skills and confidence managing a busy appointment diary.\nStrong written and verbal communication skills.\nExceptional attention to detail.\nAbility to remain calm and solution-focused in a fast-paced environment.\nAvailability to work shifts.\nPreference will be given to candidates from Franschhoek and neighbouring areas.","description_format":"text","description_chars":2182,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-06T20:07:15Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":5,"expected_fill_days":25,"reasons":["seen:5","agency","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/phoenix-recruitment-spa-receptionist","json_url":"https://alion.io/job/phoenix-recruitment-spa-receptionist.json","meta":{"generated_at":"2026-11-11T07:50:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12157,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4496316},"rest":"https://alion.io/mcp/rest/get_company?id=4496316"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphoenix-recruitment-spa-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphoenix-recruitment-spa-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphoenix-recruitment-spa-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phoenix-recruitment-spa-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphoenix-recruitment-spa-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3887678}},{"tool":"search_jobs","arguments":{"company":"phoenixrec.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3887678},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}