{"id":2515814,"url":"https://alion.io/job/phoenix-software-sales-support","title":"Sales Support","company":{"id":2760,"name":"Phoenix Software","domain":"phoenixs.co.uk","url":"https://alion.io/company/phoenix-software","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portsmouth, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":86000,"period":"year","method":"role_country_seniority_unknown","sample_n":469},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T09:49:10Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T11:35:55Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview of the role\nPhoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.\nWe are now looking for a Sales Support to join one of our sales teams and provide assistance and support to the Account Managers.\nWhat will you be doing?\nRaising sales orders utilising company sales tool while following process and ISO guidelines \nTelephone, Teams and email liaison with customers and suppliers including confirming software prices, dealing with queries and latest deals etc. \nChecking confirmation orders and ensuring that all aspects of the sales process are adhered to. \nUpdating purchases/quotes on the sales system, working accurately, and responding within agreed timelines \nUtilising of our internal CRM system - duties would include creating deal registrations and updating opportunities where required \nProvide cover for Account Managers and other Sales Admin Team members. \nAssisting in the management of client relationships to secure and retain customers business on behalf of the Sales Account Managers \nWhy you should apply?\nAt Phoenix, our philosophy is simple - we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.\nWe do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.\nWhat are we looking for?\nPrior experience in an administrative role \nGood knowledge of Microsoft Word, Excel, Outlook and Teams \nExcellent communication and organisation skills \nAbility to prioritise work under pressure, work without supervision and use initiative to ensure that deadlines are met \nCommitment to see a job through to a successful conclusion \nPractical stuff\nWhere is the role based?\nThis role is located at our Portsmouth office (Port Solent, PO6) on a hybrid basis (2-3 days per week in the office).\nHow many interviews?\nFollowing a screen with the Recruitment Team you can expect a two-stage interview process.\nWhat are the benefits?\nYou can read about the benefits on offer here\n*Important* BPSS Check\nAs part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check\nHave you made it this far?\nIf you’re still reading, we think there’s a strong chance you might be our kind of person.\nHere’s the thing, though - research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.\nWe believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be.","description_format":"text","description_chars":3160,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Consulting & Migration","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-14T09:49:10Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-15T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":54,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/phoenix-software-sales-support","json_url":"https://alion.io/job/phoenix-software-sales-support.json","meta":{"generated_at":"2026-10-15T12:34:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19333,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2760},"rest":"https://alion.io/mcp/rest/get_company?id=2760"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphoenix-software-sales-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphoenix-software-sales-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphoenix-software-sales-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phoenix-software-sales-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphoenix-software-sales-support"}]}