{"id":3002639,"url":"https://alion.io/job/phoenix-software-soc-analyst-shift-based","title":"SOC Analyst (Shift Based)","company":{"id":2760,"name":"Phoenix Software","domain":"phoenixs.co.uk","url":"https://alion.io/company/phoenix-software","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Security","role_family":"Security","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":132000,"period":"year","method":"role_country_seniority_unknown","sample_n":148},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Sentinel","optional":false},{"name":"SIEM","optional":false}],"status":"closed","first_seen_at":"2026-10-21T12:43:53Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-23T14:13:51Z","board_verified":false,"closed_at":"2026-10-23T14:13:51Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Overview of the role\nPhoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.\nWe are seeking a SOC Analyst to work within our Security Operation Centre (SOC) environment as a first line responder to incidents triggered by security toolsets. This is a shift-based role which includes nights and weekends.\nWhat will you be doing?\nTechnical Support: you will respond to technical support inquiries and manage individual ticket queues within the SOC, ensuring SLA’s are met and severity and status changes are appropriate. \nThreats: you will execute proactive threat hunting in client’s environment’s and assist in the development of Threat Intelligence within the business. \nDocumentation / Analysis: you will regularly provide in-depth analysis of security incidents as they occur as well as assisting other analysts with the creation of new use cases, reporting, dashboard and automation capabilities. You will ensure you document all triggered incidents and metrics to provide to SOC management for further analysis. \nWhy you should apply?\nAt Phoenix, our philosophy is simple, we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.\nWe do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.\nWhat are we looking for?\nThe right person for this role must have an infrastructure and network background and necessary security qualifications to respond and assist in the remediation of security incidents. It’s likely that you are already working in another MSP rather than for an end client.\nKey Skills:\nExperience with SIEM tools preferably Microsoft Sentinel \nExperience & qualifications in Microsoft Azure \nExperience working with an ITSM \nExcellent oral and written communication skills \nFlexibility to work shift patterns \nPractical stuff\nWhere is the role based? \nThis role can be fully remote apart from an initial onboarding week on-site in Pocklington.\nWhat are the shift patterns? \nOur analysts operate a 7-7 shift on a 4 on / 4 off basis with 2 days and 2 nights.\nWhat about security clearance? \nYou will need to have lived in the UK continuously for at least 5 years and have no criminal record to achieve the clearance you need for this role.\nWhat are the benefits? \nYou can read about the benefits on offer here\n Have you made it this far?\nIf you’re still reading, we think there’s a strong chance you might be our kind of person.\n\nHere’s the thing, though, research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.\nWe believe a diversity of perspectives and experiences makes a team stronger, and the stronger our team, the more successful we will be.","description_format":"text","description_chars":3131,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Cloud Consulting & Migration","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-21T12:43:53Z"},{"event":"close","at":"2026-10-23T14:13:51Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-23T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/phoenix-software-soc-analyst-shift-based","json_url":"https://alion.io/job/phoenix-software-soc-analyst-shift-based.json","meta":{"generated_at":"2026-10-23T17:57:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27273,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2760},"rest":"https://alion.io/mcp/rest/get_company?id=2760"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphoenix-software-soc-analyst-shift-based"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphoenix-software-soc-analyst-shift-based"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphoenix-software-soc-analyst-shift-based"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phoenix-software-soc-analyst-shift-based\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphoenix-software-soc-analyst-shift-based"}]}