{"id":1300183,"url":"https://alion.io/job/phoenix-technologies-chief-technology-officer","title":"Chief Technology Officer","company":{"id":3261197,"name":"Phoenix Technologies","domain":"phoenixtechnologies.io","url":"https://alion.io/company/phoenixtechnologies","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":350000,"max":350000,"currency":"USD","period":"year","gross":null,"usd_annual":350000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-05-22T18:18:35Z","employer_posted_date":"2026-05-22","last_verified_at":"2026-09-28T23:28:47Z","board_verified":true,"closed_at":null,"days_open":129,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":128},"description":"Phoenix is the Autonomous Commerce Platform for DTC Founders. We unify storefronts, checkout, payments, and operations into one platform where AI agents handle the operational grind and merchants focus on growth.\nWe set out to build the \"Shopify of Direct Response\" and along the way recognized something bigger. Direct response is roughly a third of all ecommerce transactions, a trillion-dollar market chronically overlooked by Silicon Valley. The merchants who run it are obsessive about tooling.\nThey live and die by velocity, conversion, and margin. They have no brand moats. They only compete on operations, which is exactly what makes them ripe for agentic disruption and the earliest, fastest adopters of AI agents in commerce.\nThat insight reframed Phoenix from \"the Shopify of DR\" to theAI Agent Platform for DTC Founders.\nThis is a category-defining bet, and we are running at it from a position of strength.\nWhere We Are Today\n8-figure ARR growing 100%+ YoY\n\nStrong unit economics and efficient growth\n\nRapid merchant adoption and expanding market presence\n\nBacked by experienced operators and investors with a history of building and scaling successful businesses\n\nWhy Now\nThis is a rare opportunity for a technical leader to step into a company with proven revenue, product-market fit, an established team, and a large market opportunity.\nThree things make this an inflection point:\nProduct-market fit is established. Demand continues to grow, merchant adoption is accelerating, and Phoenix is outperforming expectations.\n\nThere is an opportunity to define a category. While many companies are building AI tools for commerce, few are focused on helping sophisticated DTC operators automate revenue-generating decisions at scale.\n\nOur customers are AI-ready. They adopt technology quickly when it drives measurable business outcomes, creating an ideal environment for agentic products.\n\nThe Role\nYou will own all of technology and engineering at Phoenix. Strategy, architecture, execution, hiring, culture, AI roadmap, platform reliability, payments infrastructure, and merchant-facing product engineering all sit with you.\nYou will inherit a strong engineering foundation, experienced technical leaders, and a talented team with deep domain expertise. This role is focused on scaling the organization, driving technical strategy, and leading Phoenix through its next phase of growth.\nWhat You'll Own\nTechnical Vision and Strategy\nDefine and execute the long-term technical roadmap for an AI-native commerce platform\n\nArchitect for an agent-first future\n\nDrive platform scalability across checkout, subscriptions, payments, merchant tooling, and storefronts\n\nRepresent Phoenix's technical vision to investors, partners, and the broader market\n\nEngineering Leadership\nBuild and lead a high-performing engineering organization\n\nSet and maintain a high bar for engineering excellence, velocity, and accountability\n\nMentor engineering leaders and senior ICs\n\nAttract and retain exceptional technical talent\n\nAI and Automation\nOwn the company's AI strategy and roadmap\n\nDrive the development of AI agents that make production-grade decisions on real merchant outcomes\n\nOperationalize AI-assisted software development practices throughout the organization\n\nProduct and Cross-Functional Partnership\nDrive AI adoption through the product\n\nPartner with leadership to identify opportunities for AI internally across the business\n\nTranslate business priorities into technical execution\n\nWork closely with Product, Payments, Operations, and Customer Success\n\nEngineering Organization Health\nOwn hiring, performance management, and culture within engineering\n\nBuild and maintain a high-performance organization\n\nCreate an environment where top engineers can do the best work of their careers\n\nExecutive Leadership\nServe on the executive leadership team\n\nParticipate in strategic planning, budgeting, and organizational design\n\nCommunicate technical vision to investors and partners\n\nBe a key decision-maker on company-wide initiatives\n\nWhat We're Looking For\nRequired\n8+ years of software engineering experience and 5+ years leading engineering organizations\n\nExperience as a CTO, VP Engineering, or senior technical leader in a high-growth environment\n\nStartup experience required\n\nDemonstrated success scaling teams, systems, and products\n\nExperience building platform products serving business customers\n\nStrong interest in AI and emerging technologies\n\nDeep architectural and systems design expertise\n\nExperience operating reliable, high-scale systems\n\nPreferred\nDTC commerce technology experience\n\nPayments or fintech infrastructure experience\n\nHands-on AI/LLM product development\n\nB2B or B2B2C platform experience\n\nLeadership Traits We Value\nHigh ownership\n\nDecisiveness\n\nStrong recruiting and talent development capabilities\n\nAccountability\n\nProduct judgment\n\nCalm under pressure\n\nBuilder mentality\n\nCulture\nThese are the values that guide how we operate:\nAll In to Win - Operate with urgency, intensity, and a relentless bar for excellence.\n\nA Players Only - Only hire, develop, and keep A players. Protect talent density.\n\nMerchant First - Merchants are why we exist. Every decision measured by merchant impact.\n\nEntrepreneurial Spirit - Move like a Day One company. Fast, scrappy, hungry. Everyone owns.\n\nExecution Over Ego - Best ideas win regardless of source. 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