Associate Manager, Category Operations

PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

You will have to execute / manage commodities trade settlement operations as per timelines specified by exchange / clearing house / Depositary participant on all applicable trading days.

 You will be required to execute routine tasks that are critical for service delivery on a daily basis as per defined schedules.

 You will play an active role in sharing process inputs to product and engineering teams for helping them develop / activate commodities segment for trades on broking platform

 You will responsible for drafting and maintaining operations SOP for commodities settlement operations.

 For process deliverables that are delayed or failing - You will be required to coordinate with respective internal teams or external providers ( Exchange etc ) for timely identification and resolution of the issue.

 You will need to collaborate with different teams, external partners and vendors to ensure smooth execution of processes so as to achieve desired service levels

 You will be responsible for ensuring compliant outcomes for all Internal and External regulatory audits.

 Exceptional written and verbal communication skills.

 Ability to multitask and work on a diverse range of requirements.

 Bachelor’s in engineering, Computer Science, Math, Statistics, Commerce, Arts or related discipline from a reputed institute or an MBA from a reputed institute.

 Relevant work experience in commodities settlement operations is a must.

 Strong problem solving and analytical skills.

 Technical capabilities: Excel, Data monitoring/ Extraction through SQL or other Database queries would be an added advantage.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

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