{"id":1895713,"url":"https://alion.io/job/phonepe-product-solution-engineer-3-5-years","title":"Product Solution Engineer (3-5 years)","company":{"id":1554,"name":"PhonePe","domain":"phonepe.com","url":"https://alion.io/company/phonepe","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":38000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"Java","optional":false},{"name":"MySQL","optional":false},{"name":"Perl","optional":false},{"name":"Python","optional":false},{"name":"Ruby on Rails","optional":false},{"name":"SQL","optional":false},{"name":"Ruby","optional":true}],"status":"live","first_seen_at":"2026-10-05T06:15:52Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-21T09:17:19Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:\nAt PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!\n We are seeking a motivated and skilled Product Solution Engineer with 3+ years of experience to join our dynamic team at PhonePe. The ideal candidate will have a strong foundation in production support, troubleshooting, and automation. This role requires a proactive problem-solver who can maintain system stability, automate manual tasks, and effectively bridge the gap between technical operations and business requirements.\nKey Responsibilities:\nDiagnose, troubleshoot, and fix production software issues efficiently\n\nDevelop and own monitoring solutions for both production and non-production environments and applications\n\nDevelop smaller complexity features and enhancements in existing stable system components\n\nAdapt installers, shell scripts, and Perl scripts to aggressively automate manual tasks\n\nProvide valuable feedback from customer users to the internal engineering and product teams\n\nMaintain an ongoing record of problem analysis and resolution activity in an on-call tracking system\n\n Required Qualifications:\n3 years of relevant professional experience\n\nProven success working in a fast-paced production support environment\n\nDemonstrated ability to communicate effectively in writing, with a successful track record of responding to and resolving customer issues\n\nExcellent written and oral communication skills\n\nStrong analytical and problem-solving skills\n\nAbility to effectively work and collaborate with cross-functional teams\n\nPossess the ability to understand business problems and provide data, solutions, or information related to business requirements\n\nTechnical Skills:\nScripting & Automation: Strong knowledge of scripting languages (e.g., Python, Perl, Shell script) required\n\nDatabases: Good exposure to MySQL with the ability to write and understand complex SQL joins\n\nProgramming Languages: Experience in any programming language (C++, Java, or RubyOnRails is a strong plus)\n\nSystems: On-call tracking systems and production monitoring solutions\n\nPhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)\nInsurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy\nOur inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.\nRead more about PhonePe on ourblog.\nLife at PhonePe\nPhonePe in the news","description_format":"text","description_chars":4760,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Accidental insurance","Car lease","Dental insurance","Education assistance","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Payment Processing & Gateways","Money Transfer & Remittances","Investing Apps & Robo-Advisors"],"lifecycle":[{"event":"open","at":"2026-10-05T08:15:28Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.838,"p_room":0.75,"age_days":15,"expected_fill_days":20,"reasons":["conf:1","velocity","win:late"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/phonepe-product-solution-engineer-3-5-years","json_url":"https://alion.io/job/phonepe-product-solution-engineer-3-5-years.json","meta":{"generated_at":"2026-10-21T12:37:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17820,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1554},"rest":"https://alion.io/mcp/rest/get_company?id=1554"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphonepe-product-solution-engineer-3-5-years"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphonepe-product-solution-engineer-3-5-years"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphonepe-product-solution-engineer-3-5-years"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/phonepe-product-solution-engineer-3-5-years\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphonepe-product-solution-engineer-3-5-years"}]}