{"id":3522251,"url":"https://alion.io/job/phorest-sales-development-representative-medspa","title":"Sales Development Representative - MedSpa","company":{"id":449973,"name":"Phorest","domain":"phorest.com","url":"https://alion.io/company/phorest-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":["IE"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-29T19:01:06Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T11:46:21Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About Phorest\nPhorest started in 2002 on a busy salon reception desk as a simple text-reminder tool.\nToday, Phorest builds software and AI-powered tools used by more than 155,000 hair, beauty, and medspa professionals worldwide. We're a product-led SaaS company solving real-world problems across bookings, payments, marketing, and business management, with a big focus on building great experiences for both the businesses we serve and the people who use our products. Everything we build helps the salon and medspa industry thrive.\nWe're also a Certified B Corp, and 25% of the company is owned by Phoresters. When the company grows, everyone has a stake in that.\nThe Opportunity\nWe're building something exciting at Phorest.\nWe've established a strong reputation in the hair and beauty industry, and now we're investing in our next big growth opportunity: the North American medspa market.\nWe're looking for a curious, driven, and entrepreneurial Sales Development Representative (SDR) - MedSpa to help us introduce Phorest to medspa businesses across North America and create meaningful opportunities for growth.\nThis isn't your typical SDR role. You'll be joining us as we build our presence in a new market, helping us identify the right customers, start conversations, and create opportunities for our Sales team. You'll play an important role in shaping how we approach medspa prospects, testing what works, and building the foundations for future growth.\nYou'll focus on engaging established, multi-provider medspas, understanding their challenges, and demonstrating how Phorest can help them run and grow their businesses. From researching potential customers and developing personalized outreach to qualifying opportunities and booking meetings for our Account Executives, you'll have a direct impact on our success in this market.\nAnd this won't all happen behind a screen. You'll also get out into the medspa community, attending industry conferences, trade shows, and partner events, meeting prospective customers, and helping build Phorest's presence in the market firsthand.\nWe're looking for someone with a genuine self-starter mentality. Someone who's comfortable picking up the phone, asking great questions, learning new technology, and figuring things out along the way. You won't always have a fully established playbook to follow, so you'll need to be resourceful, resilient, and willing to experiment.\nIf you're excited by the opportunity to get involved early, take real ownership, and help build something from the ground up, we'd love to hear from you.\nWhat You'll Do\nFind and engage the right medspa businesses\nResearch and identify established, multi-provider medspas that align with Phorest's ideal customer profile.\n\nBuild and manage a pipeline of potential customers through proactive outreach across phone, email, LinkedIn, and other relevant channels.\n\nStart meaningful conversations with medspa owners, operators, and practice leaders, understanding their needs and introducing the value of Phorest.\n\nQualify potential opportunities and schedule high-quality meetings for our Account Executives.\n\nWork closely with the Sales team to ensure a smooth transition from initial outreach to sales conversations.\n\nCreate opportunities through targeted outreach\nDevelop and execute personalized outreach strategies for priority medspa accounts and regions.\n\nPartner with Marketing to support targeted campaigns, Account-Based Marketing (ABM) initiatives, gifting programs, and events.\n\nFollow up with prospects from medspa conferences, webinars, and partner activities, turning initial interest into qualified sales opportunities.\n\nTest different approaches, messaging, and outreach channels to understand what resonates with medspa buyers and improve conversion rates.\n\nUse tools such as Salesforce, Outreach, and LinkedIn Sales Navigator to organize prospecting activity, manage leads, and track progress.\n\nGet out into the medspa community\nRepresent Phorest at medspa conferences, trade shows, partner events, and other industry gatherings across North America.\n\nConnect with medspa owners, operators, and industry partners in person, building relationships and identifying new sales opportunities.\n\nWork closely with Marketing and Sales to support event preparation, on-site engagement, lead generation, and post-event follow-up.\n\nUse insights and conversations from industry events to strengthen prospecting strategies and help shape how we approach the medspa market.\n\nCollaborate, learn, and help shape our approach\nWork closely with our MedSpa Marketing and Sales teams to share insights on lead quality, customer feedback, and campaign performance.\n\nCollaborate with our Partnerships team to engage partner-sourced leads and identify opportunities for warm introductions.\n\nStay curious about the medspa industry, including market trends, competitors, business models, and the challenges facing medspa owners.\n\nBuild strong product knowledge so you can confidently communicate how Phorest helps medspa businesses succeed.\n\nShare what you're learning from conversations with prospects, helping us refine our messaging and improve how we approach the market.\n\nTake ownership of your results\nOwn your prospecting activity and work toward monthly and quarterly meeting and opportunity creation targets.\n\nMaintain accurate records of outreach, customer interactions, and pipeline activity within our CRM.\n\nMonitor key performance metrics, including outreach activity, response rates, meetings booked, and qualified opportunities generated.\n\nContinuously look for ways to improve your approach, build stronger relationships, and contribute to pipeline growth.\n\nWhat We're Looking For\nWe're looking for someone who's motivated by the opportunity to build, learn, and make a real impact.\nYou don't need years of traditional sales experience or to have worked in the medspa industry before. What's more important is your attitude, curiosity, and ability to create momentum.\nYou'll ideally bring:\nExperience in sales development, prospecting, lead generation, or another customer-facing role where you've demonstrated strong communication and relationship-building skills.\n\nConfidence engaging potential customers through phone, email, and social channels, with the ability to start conversations and build rapport.\n\nA natural curiosity and the ability to quickly learn new products, technologies, and industries.\n\nA proactive, self-starter mentality, with the confidence to take initiative and work independently without needing a fully established playbook.\n\nResilience and persistence. You're comfortable hearing \"no,\" learning from setbacks, and adapting your approach.\n\nStrong organizational skills, with the ability to manage multiple prospects, priorities, and follow-up activities.\n\nA willingness to experiment with new outreach strategies, test messaging, and use feedback and data to improve results.\n\nFamiliarity with CRM or sales engagement tools such as Salesforce, Outreach, LinkedIn Sales Navigator, or similar platforms.\n\nExcellent written and verbal communication skills, with the ability to engage professionally and confidently with business owners and decision-makers.\n\nA collaborative mindset, with the ability to work closely with Sales, Marketing, and Partnerships teams toward shared goals.\n\nWillingness and ability to travel across North America to attend industry conferences, trade shows, partner events, and customer engagements.\n\nEven better if you have:\nExperience in SaaS, B2B technology sales, or a startup or high-growth business environment.\n\nKnowledge of the medspa, medical aesthetics, skincare, beauty, or wellness industries.\n\nExperience engaging small and medium-sized business owners or multi-location operators.\n\nFamiliarity with Account-Based Marketing (ABM), personalized outbound campaigns, or event-driven lead generation.\n\nExperience using AI-powered sales tools or automation to improve prospect research, personalize outreach, and streamline workflows.\n\nBenefits\nPhorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks.\nEmployees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options.\nCareer development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning.\nWe like to have fun, build camaraderie through regular social events.\nPhorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group.\nPhorest is an equal opportunities employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nResearch shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. 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