{"id":4052749,"url":"https://alion.io/job/phorest-sales-development-representative","title":"Sales Development Representative","company":{"id":449973,"name":"Phorest","domain":"phorest.com","url":"https://alion.io/company/phorest-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brisbane, Australia"],"countries":["AU"],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T02:44:04Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Phorest\nPhorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally - that’s one million salons and a billion-dollar company.\nWe are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster.\nThe Opportunity\nThe Sales Development Representative is the engine of the sales pipeline, responsible for generating qualified sales opportunities across the Sales and Partnerships teams. The primary focus of the role is on prospecting-conducting research, executing strategic outreach (calls, emails, social), following up on opportunities and expertly qualifying leads. This role requires resilience, a strong communication focus, and a direct impact on the company's regional revenue growth.\nWhat You'll Do\nPipeline Generation & Prospecting:\nExecute targeted prospecting campaigns (cold calling, email, social selling) to generate new sales leads.\n\nConduct market research to identify and profile ideal customer targets (e.g., premium salons, key competitors).\n\nQualify inbound leads efficiently to determine suitability and readiness for a sales demonstration.\n\nEngage with prospective clients arriving through inbound marketing channels and schedule discovery calls for the inbound sales team.\n\nFollow up on opportunities generated at trade shows and industry events\n\nCompile lists of recent sales opportunities to call and re-engage prior to industry events and trade shows attended by the Phorest team.\n\nBook and secure high-quality meetings/demonstrations for the Account Executive team.\n\nSupport events and outbound activities to ensure key prospects are identified for the Account Executive team.\n\nAttend regional industry events, trade shows, and forums to network, identify prospects, and generate new, high-quality sales leads.\n\nFollow-up on and research closed-lost opportunities.\n\nProcess & Tools Management\nMaintain accurate and detailed records of all prospecting activities and interactions in the CRM (e.g., Salesforce).\n\nUtilise sales engagement tools (e.g., Outreach) to manage sequences and optimise outreach cadence.\n\nCollaborate with Marketing to refine messaging, optimise lead quality, and provide feedback on campaign effectiveness.\n\nSkills Development\nContinuously develop sales skills in cold-calling, objection handling, and value articulation.\n\nStay current with industry trends and product updates to engage prospects effectively.\n\nDeliverables\nQualified Opportunity (QO) Target: Consistent achievement of monthly targets for setting qualified sales meetings/opportunities\n\nPipeline Contribution: Measurable contribution to the overall sales pipeline value (ARR).\n\nActivity Metrics: Achievement of daily/weekly metrics for calls, emails, and connected conversations.\n\nConversion Rate: High conversion rate from initial touchpoint to booked demonstration/meeting.\n\nCRM Hygiene: Accurate, up-to-date, and timely logging of all lead data and activities in the CRM.\n\nWho You Are\nSales/Lead Generation Experience: 0-2 years of experience in sales, telemarketing, or B2B lead generation.\n\nCommunication: Proven ability to communicate clearly and confidently over the phone and in writing.\n\nTools Proficiency: Familiarity with CRM (Salesforce) and sales engagement software (e.g., Outreach).\n\nMarket Research: Basic proficiency in conducting online research to build prospect lists.\n\nExperience working in the hair/Beauty industry is a plus.\n\nResilience: Ability to handle rejection and maintain a positive attitude in a high-volume environment.\n\nGrowth Mindset: Eagerness to learn sales processes, tools, and the target market quickly.\n\nHunter Mentality: A self-starter who loves the thrill of the chase, proactively prospecting and creating new business opportunities rather than waiting for them to arrive\n\nOrganisation & Focus: Highly organised and disciplined in executing daily activity targets and managing time effectively.\n\nCollaboration: Strong ability to partner with Account Executives for seamless meeting handovers.\n\nBenefits\nYour wellbeing is important to us - we provide 2 Wellness Days, and an employee assistance program.\nAs part of our Financial Wellbeing, we provide competitive Compensation, and an Employee Share Purchase Scheme.\nWe support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.\nWe care for your family and provide Enhanced Maternity and Paternity Benefits.\nWe grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.\nMoving house? Phorest employees get 3 moving days.\nPhorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!\nResearch shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. 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