{"id":2597483,"url":"https://alion.io/job/photon-delivery-manager-dallas-tx","title":"Delivery Manager- Dallas, TX","company":{"id":3186451,"name":"Photon","domain":"photon.com","url":"https://alion.io/company/photon-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"D","score":45,"open_postings":595,"ghost_share":0.918,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":150000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":556},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Scrum","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-06-18T23:20:08Z","employer_posted_date":"2026-06-18","last_verified_at":"2026-10-18T22:49:18Z","board_verified":true,"closed_at":null,"days_open":122,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":121},"description":"The Delivery Manager is responsible for end-to-end delivery of IT services and projects to clients, ensuring commitments related to scope, quality, timelines, and cost are met. This role acts as the primary point of accountability for delivery execution, client satisfaction, team performance, and continuous improvement across assigned accounts or programs.\nKey Responsibilities\nDelivery & Execution\nOwn end-to-end delivery of IT services and projects across multiple engagements or accounts.\nEnsure delivery commitments related to scope, schedule, quality, and budget are consistently met.\nEstablish and manage delivery plans, milestones, dependencies, and risk mitigation strategies.\nMonitor delivery KPIs, SLAs, and operational metrics; take corrective actions as needed.\nClient & Stakeholder Management\nServe as the primary delivery contact for clients and internal stakeholders.\nBuild and maintain strong client relationships to ensure high levels of satisfaction and trust.\nConduct regular governance meetings, status reviews, and executive updates.\nManage client expectations and handle escalations in a timely and professional manner.\nTeam & Resource Management\nLead cross-functional delivery teams including project managers, engineers, analysts, and vendors.\nEnsure optimal resource planning, utilization, and capacity management.\nProvide guidance, coaching, and performance feedback to delivery team members.\nFoster a culture of accountability, collaboration, and continuous improvement.\nFinancial & Commercial Management\nManage delivery budgets, forecasting, and cost controls for assigned engagements.\nEnsure adherence to contract terms, statements of work (SOWs), and billing milestones.\nIdentify opportunities for cost optimization, efficiency improvements, and margin enhancement.\nSupport account growth through change requests, renewals, and upsell opportunities.\nProcess, Quality & Compliance\nEnsure delivery follows defined processes, methodologies, and quality standards (Agile, Waterfall, ITIL, etc.).\nDrive continuous improvement through process optimization, automation, and best practices.\nEnsure compliance with organizational policies, security standards, and regulatory requirements.\nConduct post-delivery reviews and implement lessons learned.\nRequired Qualifications\nBachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.\n8-12+ years of experience in IT services delivery, project/program management, or operations.\nProven experience managing complex, multi-team, client-facing IT engagements.\nStrong understanding of SDLC, Agile/Scrum, Waterfall, and hybrid delivery models.\nExperience managing SLAs, KPIs, budgets, and delivery governance.\nPreferred Skills & Certifications\nPMP, PRINCE2, SAFe, ITIL, or Agile certifications.\nExperience working with global delivery models and distributed teams.\nStrong communication, negotiation, and stakeholder management skills.\nAbility to manage ambiguity and operate effectively in a fast-paced environment.\nDomain experience in [Cloud, Data, Digital, Application Development, Infrastructure, etc.] is a plus.\nKey Competencies\nLeadership and decision-making\nClient-centric mindset\nRisk and issue management\nFinancial and commercial acumen\nStrong organizational and analytical skills\nCompensation, Benefits and Duration\nCompensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.\nMedical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full-time employees.\nThis position is not available for independent contractors\nNo applications will be considered if received more than 120 days after the date of this post","description_format":"text","description_chars":3785,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-10-15T07:30:57Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":120,"expected_fill_days":20,"reasons":["conf:3","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/photon-delivery-manager-dallas-tx","json_url":"https://alion.io/job/photon-delivery-manager-dallas-tx.json","meta":{"generated_at":"2026-10-19T03:56:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2188,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3186451},"rest":"https://alion.io/mcp/rest/get_company?id=3186451"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fphoton-delivery-manager-dallas-tx"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fphoton-delivery-manager-dallas-tx"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fphoton-delivery-manager-dallas-tx"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/photon-delivery-manager-dallas-tx\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fphoton-delivery-manager-dallas-tx"}]}