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Salary
$38k per year
Location
In office (Irving)
Seniority
Senior

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 9, 2026. Photon scores D on the Alion truth index.

Overview
Company
Impact
Profile match
Photon is a digital transformation and IT services company with its registered office in Chennai, India, and US offices including Dallas, building mobile apps, ecommerce platforms, cloud services, APIs and AI solutions for large enterprises. Started in 1999, it has grown to more than 4,000 people and works with many Fortune 100 and Fortune 500 companies in retail, banking, technology and consumer sectors, running delivery centers in Chennai, Bengaluru and Pune. It hires Java and backend developers, Android and full stack engineers, SAP Commerce developers, QA and automation testers, business analysts, scrum masters and product managers in India and the US.

Role

Senior Business Systems Analyst - Banking Servicing Platforms & AI Enablement

Role Overview

We are seeking a Senior Business Systems Analyst with strong experience in agent-facing servicing applications and core banking system integrations. The role focuses on defining requirements for internal platforms used by customer service and operations agents, ensuring seamless integration with backend banking systems. The role also offers opportunities to identify and support AI-enabled capabilities that improve servicing efficiency, fraud detection, and operational automation.

Responsibilities:

  • Perform business analysis for payment processing platforms (ACH, Wire, Zelle/RTP, Card)

  • Work with business stakeholders, product owners, and technology teams to gather and document requirements

  • Leverage domain expertise in Payments (ACH, Wire, Zelle/RTP, Card) to design and enhance banking solutions

  • Translate business needs into user stories, epics, functional specs, and acceptance criteria

  • Analyze existing payment workflows, identify gaps, and recommend process/system improvements

  • Support regulatory and compliance requirements tied to payment processing

  • Develop reports and dashboards supporting payment operations and compliance reporting

  • Design and enhance data pipelines to support payment reporting needs

  • Collaborate with engineering and data teams to resolve data quality issues and defects

  • Support Agile delivery: backlog grooming, sprint planning, requirement clarification, UAT

Requirements:

  • Strong background in business analysis within banking/payments

  • Domain knowledge of payment rails (ACH, Wire, Zelle/RTP, Card) preferred

  • Experience translating business requirements into technical specifications

  • Familiarity with Agile delivery practices

Minimum Compensation: USD 38,000

Maximum Compensation: USD 133,000

Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.

Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full-time employees.

This position is not available for independent contractors

No applications will be considered if received more than 120 days after the date of this post

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