Revenue Operations Director

PhotoShelter is a leading digital asset management and creative collaboration platform designed to help brands, creative teams, and photographers organize, distribute, and monetize their visual content. Our platform is trusted by organizations to power their visual storytelling and ensure their assets are secure, accessible, and ready for use across various channels. We’re a cloud technology pioneer in the creative industry and we’re constantly releasing innovative solutions to serve 2,000 of the world’s most exciting brands.

We are seeking a Revenue Operations Director to own the performance, predictability, and scalability of our go-to-market engine. This role is responsible for aligning Sales, Marketing, Customer Success, and Finance around a single source of truth for revenue. You will lead forecasting, pipeline management, and GTM process design, ensuring we can efficiently scale to our next stage of growth.

Key Responsibilities

• Forecasting & Revenue Predictability
• Own company-wide revenue forecasting in partnership with Sales and Finance
• Improve forecast accuracy and consistency across teams
• Identify risks and gaps in pipeline and provide actionable recommendations
• Align CRM forecasting with financial planning models
• Pipeline Health & Performance
• Define and enforce lead routing, lead and pipeline stage criteria, and conversion benchmarks
• Analyze funnel performance and identify bottlenecks
• Drive initiatives to improve conversion rates and sales efficiency
• Establish clear pipeline coverage and performance targets
• GTM Process Design (Lead-to-Cash)
• Design and optimize end-to-end revenue processes across Marketing, Sales, and Customer Success, covering both inbound and outbound processes
• Ensure alignment across teams on definitions, handoffs, and accountability
• Continuously reduce friction and improve rep productivity
• Revenue Insights & Executive Reporting

• Deliver clear, actionable insights to executive leadership
• Translate data into decisions (not just dashboards)

• Provide visibility into pipeline health, forecast risk, and productivity

• Cross-Functional Alignment
• Act as the connective tissue between Sales, Marketing, Customer Success, and Finance
• Drive consistency in metrics, definitions, and reporting
• Facilitate regular revenue reviews and performance discussions
• Team Leadership & Operational Scale
• Lead and develop a RevOps team including systems and Salesforce/billing specialists and a Deal Desk function
• Set priorities and ensure focus on high-impact work
• Balance strategic initiatives with operational excellence
• Tooling & Systems Governance

• Own the RevOps tech stack strategy and roadmap
• Ensure systems support business needs without unnecessary complexity
• Evaluate tool ROI and eliminate inefficiencies

• Additional Sales and Finance Support
• Assist with rep quota modeling and capacity planning
• Support Sales Leadership and Finance with rep comp plan modeling and execution
• Work with Sales Leadership on Account assignment / territory planning

Requirements

What You'll Bring to the Table:

• Experience: 6-10 years in Revenue Operations or Sales Operations, ideally in PE-backed SaaS, technology, or digital asset management platforms. Proven ownership of forecasting and pipeline management for a sales team of at least 10 reps. Experience partnering with executive and sales leadership.
• Leadership and Communication: Excellent communication skills across technical and non-technical teams. Comfortable operating in ambiguity and scaling environments. Strong prioritization and decision-making skills.
• Core Capabilities: Strong understanding of SaaS revenue models and metrics. Deep experience with forecasting and pipeline analysis. Systems thinker with end-to-end GTM understanding. Data-driven decision maker.
• Technical Familiarity: Extensive experience with various GTM tools, including Salesforce, Gong, Qualified, Outreach, ZoomInfo etc. Understanding of billing systems like Zuora and Marketo beneficial.

• Results-Oriented: A self-starter who thrives on hitting targets and driving business growth.

Benefits

What We Offer:

• The ability to grow within a scaling team and develop rich experience supporting teams selling cutting-edge SaaS solutions to enterprise and Fortune 1000 organizations.
• Daily visual inspiration and media industry enablement through exposure to amazing photographers, videographers, and storytellers who use our tools.
• Comprehensive Benefits. Competitive annual base salary ($125k-$145k, salary based on factors such as work location, experience, etc.), 401(k) with company match, robust insurance coverage (medical, dental, vision, life), generous PTO plus company holidays, flexible hybrid and remote work options, commuter benefits, and more!

Our Commitment to Diversity, Equity & Inclusion:

The team at PhotoShelter has a set of foundational values - among them are “we operate with heart” and “our integrity drives everything.” As these values guide our company, PhotoShelter is committed to maintaining a welcoming and respectful workplace that celebrates each employee’s unique identity. We recognize that diverse viewpoints and experiences are essential to the success of our team. Alongside our commitment to photographers and creative teams, we in turn ensure that team members from all backgrounds are supported to grow creatively and professionally in their careers at PhotoShelter. We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. It’s not about our bottom line, it’s about the core values that drive us forward. Our management team and hiring managers are mindful of the needs of our unique community, ensuring that our workplace is inclusive, welcoming and safe for all.