{"id":4074122,"url":"https://alion.io/job/phrase-partner-solutions-engineer","title":"Partner Solutions Engineer","company":{"id":7968,"name":"Phrase","domain":"phrase.com","url":"https://alion.io/company/phrase","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UK time","utc_offset_min":0,"utc_offset_max":0},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["DE","FR","GB","AT","BE","BG","HR","CZ","DK","FI","HU","IE","IT","NL","NO","PL","RO","ES","SE","CH","EE","GR","IS","LV","LI","LT","LU","MT","PT","SK","SI"],"hiring_countries_total":31,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Claude","optional":true},{"name":"LLM","optional":true}],"status":"live","first_seen_at":"2026-11-11T10:17:16Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T14:45:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Partner Solutions Engineer\nAt Phrase, we help open the door to global business by providing the world's leading Language Intelligence Platform.\nThe Phrase Platform combines AI, agentic orchestration, and a headless, API-first architecture in one composable system. Beyond translation, it orchestrates and adapts content to culture, audience, channel, brand voice, and intended outcome in any language, for every audience. It applies the context that makes content perform in every market: quality standards, glossaries, prior translations, and cultural nuance. Every team, in every region, can ship content that is on-brand, on-point, and ready for any audience.\nPhrase gives enterprises the intelligence to automate workflows, the freedom to connect their own tools and engines, and the control to govern global content at scale.\nWith a global team based in our offices, and remote colleagues across Europe, the UK, the US, and the APAC region, Phrase offers an international environment built on collaboration, innovation, and shared purpose.\nPartner Solutions Engineer is a new role in Solutions Engineering, built to help agencies make AI useful in their clients' global content workflows. You will lead the solutions side of partner-led deals from the first conversation to close, working alongside Partnerships, who lead on commercials. The people you meet are production and technology teams in agencies, language service providers and martech and AI platforms, who work in content operations and want answers quickly. You will report to the VP, Solutions Engineering, and work exclusively on partner-led deals, helping to shape how the role works as it grows.\nThis is a global role: we would ideally like you based in the UK or Western Europe and working on UK time, but we are flexible for the right person.\nWhat you'll be responsible for:\nLead the solutions side of partner-led opportunities from first conversation to close, while Partnerships leads on commercials\n\nFind the business problem a partner and their client are trying to solve before showing the product, explain where Phrase fits and be clear about trade-offs\n\nTurn Phrase's technical detail into a clear value case that a senior marketer would buy and an agency would pitch\n\nRun demos and hands-on co-innovation sessions with partners using Phrase integrations across CMSs and DXPs, CRM and marketing platforms, creative tools and developer tools\n\nShow how Phrase works inside AI assistants and agentic workflows through the Phrase MCP Server and Phrase Atlas, and help partners build on Phrase through our APIs\n\nWork with Product to co-design differentiated integrations with partners, and bring what you hear from agencies and platforms into the roadmap so those integrations are adopted, stay in use and drive revenue\n\nRun workshops that take a partner team from no knowledge of Phrase to confident in a single session, at partner offices, our events and theirs\n\nBuild working relationships with production, technology and practice leads inside partner organisations\n\nWork alongside Solutions Engineering, Forward Deployed Engineering and Product, and bring them in early for deep technical or build work\n\nShare what you learn from partners with Product and Partnerships so that our integrations and partner programme keep improving\n\nPresent the whole Phrase Language Intelligence Platform: projects, vendors and workflows in Phrase TMS with Phrase Orchestrator automating the steps in between; brand terms and tone of voice across markets; developer access through our APIs, Phrase Strings and the Phrase MCP Server; and transcription, subtitling and dubbing in Phrase Studio\n\nWhat you need:\nAt least three years in solutions consulting, solutions engineering or similar pre-sales in martech (CMS, DXP, marketing automation or content platform), or leading technology conversations at an agency\n\nDeep experience in at least one CMS, DXP, content or marketing platform, and the ability to map a client's stack and explain the choices to agency and marketing teams\n\nHigh emotional intelligence and conversational skill, so that one-to-one and group meetings feel fluid with you in them, and the habit of asking great questions and reading the room as the conversation moves\n\nThe ability to walk into an agency meeting with little or no customer context and still make it a great conversation, as ambiguity and last-minute briefings are normal in this work\n\nThe ability to lead a room: whiteboard a session, ask good questions about the business problem, and frame technical detail as outcomes a senior marketer cares about\n\nConfidence running live demos and adapting them to the people in the room\n\nAn understanding of how agencies and holding companies staff, sell and deliver work for their clients, and how generative AI is changing that work\n\nWorking knowledge of APIs and webhooks, the ability to sketch a workable integration and explain the trade-offs to non-technical people, and an understanding of where AI agents and MCP fit\n\nClear, friendly written and spoken English\n\nWillingness to travel up to 25% of the time for partner meetings and events, sometimes across time zones\n\nExperience in localisation, transcreation or language technology (desirable). We are just as open to people from martech, or from agency and martech, who pick up new technology quickly and want to learn the language side with us\n\nExperience at a headless CMS or content platform, in an agency technology role, or at or closely with a holding company's production arm, a systems integrator or a language service provider (desirable)\n\nHands-on experience with an MCP client or with building on LLM APIs (desirable)\n\nA second language, or experience speaking at events or running training sessions (desirable)\n\nOur current tech stack in this role:\nPhrase TMS\n\nPhrase Orchestrator\n\nPhrase Strings\n\nPhrase Studio\n\nPhrase MCP Server\n\nPhrase Atlas\n\nPhrase APIs and webhooks\n\nPhrase integrations with CMSs and DXPs, CRM and marketing platforms, creative tools and developer tools\n\nWhat you'll get:\nWork experience in a successful and growing global SaaS company\n\nBe part of an international team in Europe, APAC, and the Americas\n\nExpert colleagues in their field who are determined to build the best localization platform on the market, creating a world where language never limits opportunity\n\nAn agile work environment, where it is encouraged to take smart risks\n\nTake part in a culture full of trust, support and loyalty, where respectful and open feedback is valued, and diversity is fully embraced\n\nA positive, open-minded, and innovative atmosphere\n\nSupport in your professional development and personal career goals\n\nWhat's on top:\n4 Company holidays additional to your regular holidays (1 day per quarter where the entire company is off to celebrate our achievements).\n\nIn addition, the company also provides employees with a Christmas break to allow you to spend time with family and friends without use of your vacation allocation.\n\nYour birthday is off because it is important to celebrate you as well.\n\n2 Giveback days where you can support the local community, volunteer, and/or participate in charity events and activities.\n\nProfessional and extensive onboarding.\n\nEnterprise Claude Licence\n\nAdditional local benefits depending on the entity you're hired at, just ask your Talent Acquisition Partner\n\nPhrase is committed to ensuring equal pay for equal work and work of equal value between women and men. Our aim is that our workforce will be truly representative of all sections of society and that each worker feels respected and able to give their best. The job requirements and salary range for this job have been established through a gender-neutral job evaluation and classification process. This process objectively assesses the skills, responsibility, effort and working conditions required for each job. This systematic approach ensures fair pay regardless of who performs the work. We welcome applications from all qualified candidates regardless of their sex, race or ethnicity, disability, religion/belief, sexual orientation, gender identity or age. We value and welcome different perspectives, experiences and backgrounds as we believe that these differences make our team even stronger on our mission of opening the door to global business by giving everybody access to the content they need in the language they speak.","description_format":"text","description_chars":8405,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"},{"name":"France","iso":"FR","kind":"region"},{"name":"United 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