{"id":1227849,"url":"https://alion.io/job/piano-product-manager-billing","title":"Product Manager, Billing","company":{"id":1754906,"name":"Piano","domain":"piano.io","url":"https://alion.io/company/piano-io","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":97000,"period":"year","method":"role_country_seniority_unknown","sample_n":191},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"Stripe","optional":false}],"status":"live","first_seen_at":"2026-05-20T00:00:00Z","employer_posted_date":"2026-05-20","last_verified_at":"2026-10-19T09:25:08Z","board_verified":true,"closed_at":null,"days_open":152,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":152},"description":"Purpose and mission\nThe Product Manager (PM) is the strategic owner of one or multiple product areas within Piano’s portfolio. The PM translates business goals, market signals, and client insights into a compelling product vision and a prioritized program backlog. They work at the intersection of business strategy, client value, product marketing, product designand technology feasibility, ensuring that the right things get built, in the right order, for the right reasons.\nIn the SAFe6 model, the PM operatesat the Agile Release Train level, driving the Program Increment (PI) and empowering Product Owners to execute withconfidence and autonomy.\nIn an AI-accelerated product landscape, a PM at Piano is expected to actively leverageAI tools to sharpen market analysis, accelerate discovery, generate insights from data, and move faster at every stage of the product lifecycle. AI fluency is not optional - it is a force multiplier for every other responsibility in this role.\nThe Billing PM owns Piano’s subscription billing infrastructure - the engine where subscriptions are created, invoiced, upgraded, renewed, and managed through Stripe Billing. Piano is in the midst ofa large-scale platform transformation, replacing its internal billing engine with Stripe Billing across every subscription lifecycle event. This is not a surface-level product role. The PM operatesdeep inside billing logic: proration, upgrade and downgrade flows, dunning, invoicing, term management, and the integration boundary between Piano’s orchestration layer and Stripe’s billing primitives. The right PM has done this before - they’veintegrated Stripe Billing at scale,they understand what breaks when billing logic gets complex, and they move fast without breaking revenue.\nCore responsibilities\n1. Product Vision & Strategy\nCo-develop and maintaina clear, compelling product vision for Piano’s billing domain in close partnership with Product Leadership, aligned with Piano’s broader subscription platform strategy. As the domain matures beyond initialtransformation, this role is expected to grow into full strategic ownership of the billing product area.\nDevelop and own the billing roadmap over a 3-12 monthhorizon, balancing new capabilities, technical quality, and business priorities.\nConduct ongoing market and competitive analysis to identifyopportunities, threats, and strategic positioning - particularly in the billing and monetization infrastructure space and at the boundary between Piano’s orchestration layer and Stripe Billing capabilities.\nTrack Stripe’s product roadmap and shipped capabilities to identifyopportunities for Piano - know when Stripe solves a problem natively versus when Piano must build.\nDefine and communicate product positioning, target segments, and go-to-market priorities in collaboration with Marketing and Sales.\n2. Backlog Ownership at Program Level\nOwn and maintainthe billing Program Backlog (Features and Enablers) in collaboration with Product Leadership, Architects, and other PMs.\nPrioritize features using value-based frameworks (WSJF, RICE, business impact, strategic fit) and maintain a rolling, well-groomed backlog at all times.\nLead PI Planning preparation for billing: define PI Objectives, present the roadmap to the ART, and make prioritization decisions during planning.\nValidate Feature acceptance criteria before development begins and approve Features upon delivery.\n3. Stakeholder Alignment & Communication\nServe as the primary voice of the customer and the market within the ART for billing-related work, translating needs into Features the team can act on.\nCollaborate closely with Sales, Pre-Sales, Customer Success, and Support to gather and synthesize client feedback on billing pain points, invoicing requirements, and subscription management needs.\nCommunicatethe roadmap and strategic priorities clearly and consistently to all relevant stakeholders, including executive leadership.\nRepresent the product in customer-facing contexts: executive meetings, key account workshops, conferences, and strategic partnership discussions.\n4. Business & Performance Management\nDefine and monitorbilling product KPIs and OKRs, with particular focus on billing accuracy, subscription lifecycle efficiency, revenue recognition, churn impact, and integration reliability.\nConduct product ROI analysis to justify investment decisions and support budget and resource discussions.\nManage the billing product lifecycle from inceptionto end-of-life, making proactive portfolio decisions in collaboration with Product Leadership - including managing the transition from transformation mode to steady-state innovation.\n5. Go-to-Market & Launch\nLead the go-to-market strategy for new billing capabilities and major releases: beta programs, internal training, sales enablement, and releasecommunication.\nCollaborate with Marketing and PMM teams to produce effective product messaging, particularly around billing flexibility and subscription management as competitive differentiators.\nDefine and oversee the internal release process to ensure teams are prepared before customer-facing delivery.\nCollaboration model\nThe PM does not work in isolation. Success in this role depends on effective collaboration:\nWith Product Leadership (VP, Product and at the ART and Portfolio levels): The Billing PM works in close partnership with the VP who owns the strategic platform vision. Key decisions on scope, investment, and direction are made jointly. The PM brings domain expertise, execution judgment, and market intelligence; Leadership provides strategic framing and cross-product alignment.\nWith Product Owners: POs are assigned per initiative. PMs provide strategic context, prioritized Features, and clear acceptance criteria. POs translate these into actionable stories. The PM should be a trusted partner and enabler for POs, not a bottleneck.\nWith Architecture & Engineering: PMs work with Architects to understand Stripe Billing’s technical constraints, integration patterns, and platform capabilities. Technical feasibility informs prioritization and roadmap planning.\nWith Product Design: The PM sets the user experience ambition, defining the problems to solve, the user outcomes to target, and the quality bar expected. For billing, clarity and reliability of billing-related surfaces are core inputs to design decisions.\nWith Customer Success, Consulting & Support: The PM ensures proactive knowledge transfer before releases, clear internal documentation, and well-defined escalation processes, so that client-facing teams can resolve billing issues and answer questions with confidence, without systematically falling back on Product.\nWith GTM teams: PMs are responsible forenabling Sales, Pre-Sales, and Marketing to confidently present and sell Piano’s billing capabilities at all times.\nWhat success looks like\nThe billing roadmap is clear, up-to-date, and well understood by all stakeholders - reflecting both the platform strategy and the realities of Stripe Billing integration.\nPI Objectives are ambitious yet realistic and are consistently met or exceeded.\nProduct Owners feel empowered, well-informed, and able to operateautonomously within their initiatives.\nBilling drives measurable business value: subscription lifecycle efficiency, billing accuracy, revenue impact, and client satisfaction with billing operations.\nThe team builds the right things, validatedby client outcomes and revenue impact, not just delivery volume.\nStripe’s evolving capabilities are tracked and leveragedproactively - the PM knows when to build and when to wait.\nField teams (Pre-Sales, Sales, Client Success…) are informed ahead of releases, equipped with the right materials, and feel like active contributors to the billing roadmap, not just recipients of it.\nStrategic changes and trade-offs are communicated proactively and with confidence.\nKey competences\nHard skills\nDeep domain expertisein subscription billing, invoicing, and recurring revenue infrastructure\nHands-on experience with Stripe Billing integration and configuration - this is a must-have\nUnderstanding of billing logic complexity: proration, upgrades/downgrades, dunning, tax handling, multi-currency, revenue recognition\nMarket and competitive intelligence in the billing and monetization space\nProduct strategy and roadmapping\nBusiness case development and ROI analysis\nScrum, SAFe, and agility at scale\nData-driven decision making\nWorking proficiencyin English\nOther European languages are a plus\nAI-augmented product practices (discovery, analysis, synthesis, prototyping, internal tooling)\nRequired experience\nDemonstrated PM experience leading billing, subscription management, or recurring revenue infrastructure products\nTrack recordof working on Stripe Billing integration at scale - configuring, extending, and operatingStripe Billing within a product platform\nExperience on fast-moving, large-scale billing infrastructure projects with global reach\nStrong research capabilities and domain depth in billing, monetization, and subscription economics\nUnderstanding of how billing decisions affect downstream metrics: retention, LTV, churn, and revenue recognition\nExperience working in or alongside payment provider ecosystems\nEmployment & benefits\nB2B contract\nHybrid work model\nBenefits: 20 days of paid leave, Lunch Card, Luxmed","description_format":"text","description_chars":9347,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Subscription Commerce","Web Analytics & Tag Management","Customer Data Platforms (CDP) & Reverse ETL"],"lifecycle":[{"event":"open","at":"2026-09-25T13:40:18Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.366,"p_room":0.28,"age_days":152,"expected_fill_days":49,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/piano-product-manager-billing","json_url":"https://alion.io/job/piano-product-manager-billing.json","meta":{"generated_at":"2026-10-19T10:39:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7486,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754906},"rest":"https://alion.io/mcp/rest/get_company?id=1754906"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpiano-product-manager-billing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpiano-product-manager-billing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpiano-product-manager-billing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/piano-product-manager-billing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpiano-product-manager-billing"}]}