{"id":2116756,"url":"https://alion.io/job/pibgroup-senior-account-handler","title":"Senior Account Handler","company":{"id":2617930,"name":"PIB Group","domain":"pibgroup.co.uk","url":"https://alion.io/company/pibgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glasgow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":55000,"currency":"GBP","period":"year","gross":null,"usd_annual":72688},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-12T05:37:23Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"PIB Insurance Brokers| Part of PIB Group\nThe Role - Senior Account Handler\nJoin PIB Insurance’s Specialty division, a continuously evolving division of PIB where specialists tackle complex and niche risks, work closely with market-leading experts, and build long-term client partnerships while progressing their careers.\nWe’re looking for an experienced insurance professional to join us as a Senior Account Handler, delivering expert guidance and outstanding service while building lasting relationships with new and existing clients.\nWhat you’ll be doing:\nBuilding and maintaining strong client relationships, acting as a trusted advisor by assessing needs and providing tailored insurance solutions.\nHandling day-to-day broking tasks, including client queries, new business, renewals, adjustments and insurer surveys, ensuring accurate, timely and compliant processing on our core systems.\nSupporting Account Executives and the Branch Manager in growing branch income, retaining clients and managing high value client portfolios.\nWorking closely with other teams across the business to achieve great client outcomes, follow company policies, help resolve issues and complaints, and continually improving processes and service quality. \nWhat we’re looking for:\nExtensive experience and knowledge of core commercial/corporate insurance classes, current market conditions and FCA compliance and regulatory requirements is essential for this role.\nCert CII (minimum) with confident use of MS Office suite is essential, and a good understanding of Acturis is highly desirable.\nStrong organisation, planning and time management skills, with the ability to prioritise effectively, meet SLAs, and deliver a timely, high-quality service.\nExcellent, influential communication with clients and insurers, underpinned by customer focus, commercial awareness, teamwork, perseverance, and a positive, self-developing mindset.\nWhat You Will Get:\nA salary of up to £55,000 depending on experience\nAn attractive benefits package, including 26 days’ holiday (plus bank holidays), company pension, access to healthcare support, and a range of other flexible benefits.\nHybrid working arrangements from our city centre office in Glasgow.\nA supportive and collaborative working environment within a leading insurance group\nWhy PIB Group?\nPIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.\nWe encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.\nWe also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!\nInclusion & Accessibility\nWe are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.\nIf you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to \n#LP","description_format":"text","description_chars":3277,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T23:29:26Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.819,"p_room":0.9,"age_days":13,"expected_fill_days":28,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":72688,"is_top_pay":false},"html_url":"https://alion.io/job/pibgroup-senior-account-handler","json_url":"https://alion.io/job/pibgroup-senior-account-handler.json","meta":{"generated_at":"2026-10-12T10:29:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16088,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617930},"rest":"https://alion.io/mcp/rest/get_company?id=2617930"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpibgroup-senior-account-handler"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpibgroup-senior-account-handler"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpibgroup-senior-account-handler"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pibgroup-senior-account-handler\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpibgroup-senior-account-handler"}]}