{"id":2516946,"url":"https://alion.io/job/piccollage-senior-it-specialist","title":"(Senior) IT Specialist","company":{"id":6001,"name":"PicCollage","domain":"picc.co","url":"https://alion.io/company/piccollage","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":881},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"JavaScript","optional":false},{"name":"Least Privilege","optional":false},{"name":"Notion","optional":false},{"name":"Python","optional":false},{"name":"Slack","optional":false},{"name":"Claude Code","optional":true}],"status":"live","first_seen_at":"2026-10-14T09:04:02Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-27T14:41:42Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"About The Role:\nWe are looking for a technically strong, service-minded (Senior) IT Specialist to join our Company IT & Automation team (IT Operations). You’ll bring hands-on expertise and sound judgment to solving problems, advising on technical decisions, and delivering practical improvements to our internal IT and security. This role focuses on delivering a defined set of IT projects over a 12-month term.\nYour projects will span workplace technology, devices, accounts and access, SaaS administration, and security. Based in our Taipei office, you’ll work closely with Operations, Engineering, and vendors. This is internal IT, not production infrastructure or DevOps, but you'll be expected to write scripts and build automations yourself.\n\nWhat You'll Do:\nLead IT improvement projects from proposal to rollout, weighing security, reliability, cost, and maintainability.\nStrengthen security hygiene: MFA, least privilege, 1Password vault structure and secrets, access reviews, and credential rotation. Document the process and escalate incidents.\nSupport the HRIS rollout from the IT side: build integrations (APIs, SCIM/SSO, webhooks) and onboarding/offboarding workflows through to go-live and handover.\nBuild and maintain scripts and automations (provisioning, tool APIs), using AI coding tools where helpful. Test, secure, and document them.\nImprove office tech and the device lifecycle: networks, meeting-room AV, printers, and setup, refresh, and wipe processes, with an auditable onboarding/offboarding checklist. Coordinate vendors as needed.\nDocument ownership and access for core tools (Google Workspace, Slack, Notion, 1Password, shared mailboxes/calendars), review API keys and AI integrations with Engineering, and support vendor/spend reviews. Maintain SOPs and runbooks for handover.\nSkills We’re Looking For:\nProven experience leading IT, security, or automation projects from planning through implementation, delivering practical, lasting improvements.\nStrong troubleshooting across endpoints, networks, SaaS, and workplace audio and video systems; able to reproduce issues, test changes, document decisions, and confirm fixes.\nAble to read, write, and debug scripts (e.g. Python, JavaScript, shell) and call APIs; comfortable using AI coding tools to generate automations and verifying their output.\nAdmin experience with identity/access & collaboration tools (e.g. Google Workspace, Slack, Notion, 1Password).\nPractical security experience across accounts, credentials, and sensitive data, including access reviews, incident response, and secure use of APIs and AI tools.\nStrong ownership and prioritization; delivers against project milestones and communicates trade-offs and risks clearly to non-technical colleagues and vendors.\nNice-To-Haves:\n5+ years in internal IT / workplace tech / system administration (or equivalent hands-on experience).\nExperience with device management tools (MDM) to simplify setup and improve device security.\nExperience building agents or API-connected workflows with AI coding tools such as Claude Code.\nProfessional fluency in both English and Mandarin Chinese, spoken and written, for coordinating with Taiwan-based vendors and providing bilingual internal support.\nNotes:\nThis is an office-first role in Taipei. We expect at least four days per week in the office, with occasional support for events outside normal hours when planned in advance.\nThis is a fixed-term, 12-month position.","description_format":"text","description_chars":3450,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Taiwan","iso":"TW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Photo & Video Editing Software","Consumer & Utility Software"],"lifecycle":[{"event":"open","at":"2026-10-14T10:01:51Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":0.9,"age_days":12,"expected_fill_days":36,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/piccollage-senior-it-specialist","json_url":"https://alion.io/job/piccollage-senior-it-specialist.json","meta":{"generated_at":"2026-10-27T17:36:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7286,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6001},"rest":"https://alion.io/mcp/rest/get_company?id=6001"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpiccollage-senior-it-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpiccollage-senior-it-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpiccollage-senior-it-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/piccollage-senior-it-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpiccollage-senior-it-specialist"}]}