{"id":4292930,"url":"https://alion.io/job/pick-n-pay-frontline-service-manager-2","title":"Frontline Service Manager","company":{"id":1867558,"name":"Pick n Pay","domain":"pnp.co.za","url":"https://alion.io/company/pnp-co-za","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":71,"open_postings":30,"ghost_share":0.567,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T00:00:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nTo control and ensure the correct frontline procedures and processes are adhered to daily and ensure efficient workflow throughout the department and supervise staff.Requirements\nMatric\nMinimum of 2 years in a supervisory position\nPrevious experience in the Frontline department or department management experience\nPreference will be given to applicants who have managed a department\nCompetencies\nAttention to detail and conscientious \nAssertive with a sense of urgency \nCustomer focused \nHuman resource management skills (including communication and training) \nChange management skills \nCommunication skills \nPlanning \nOrganising \nTime management \nLeadership and control \nProblem solving \nConflict management \nAbility to delegate\nKey Responsibilities:\nProvide exceptional customer service \nPromptly respond to cashier queries and issues \nAuthorize transactions per the SOP \nManage queues proactively \nManage and maintain hygiene, housekeeping and safe working standards on the frontline \nManage and maintain all security procedures \nProactively manage the prevention of waste and shrink \nManage the human resource (communication and training) \nInitiate and coordinate social responsibility activities \nManage the efficient operation of the cash office \nComplete all required documents and administration daily\nClosing date: Friday 20th November 2026\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!\nDiscover who we are","description_format":"text","description_chars":1561,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-11-14T00:00:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":10,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-14T01:37:21Z"},"pay":null,"html_url":"https://alion.io/job/pick-n-pay-frontline-service-manager-2","json_url":"https://alion.io/job/pick-n-pay-frontline-service-manager-2.json","meta":{"generated_at":"2026-11-14T01:37:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1478,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1867558},"rest":"https://alion.io/mcp/rest/get_company?id=1867558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpick-n-pay-frontline-service-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpick-n-pay-frontline-service-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpick-n-pay-frontline-service-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pick-n-pay-frontline-service-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpick-n-pay-frontline-service-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4292930}},{"tool":"search_jobs","arguments":{"company":"pnp.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4292930},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}