{"id":735464,"url":"https://alion.io/job/picoquantitativetrading-site-reliability-engineer-2","title":"Site Reliability Engineer","company":{"id":685118,"name":"Pico","domain":"picoquantitativetrading.com","url":"https://alion.io/company/picoquantitativetrading","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":39,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":104,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":98000,"max_usd":219000,"period":"year","method":"role_country_seniority_unknown","sample_n":3941},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-03-19T13:26:53Z","employer_posted_date":"2026-04-24","last_verified_at":"2026-10-17T19:22:19Z","board_verified":true,"closed_at":null,"days_open":212,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":211},"description":"Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.\nPurpose of the role\nPico Site Reliability Engineering is a customer-faced group engaged with our customers, development and production teams to ensure customer success with implementing Redline products. Preferred candidates strive to work in an entrepreneurial environment, have an interest in automation and technology, and are committed to customer satisfaction.\nResponsibilities and duties (include but not limited to)\nAssist clients in solving problems and maximizing the value of Redline products and services within their enterprise.\nRespond promptly to production issues, provide workarounds whenever possible.\nReplicate customer issues and verify fixes for customer patches and releases.\nManage production environment:\nSoftware upgrade\nRoutine changes\nProactive monitoring\nPerformance tuning of applications\nAssess impact of exchange-driven initiatives and participate in relevant weekend testing\nWork closely with development engineers to promptly resolve customer requests.\nWork closely with Pico server and network teams for issue troubleshooting and change management.\nElevate Redline managed practice and ensure customer success by:\nPutting in place the necessary automation and scripting.\nContinuous improvement of tools (monitoring, inventory, runbooks.)\nEducation, Skills and background (incl. Education and Experience Requirements)\nBachelor’s degree or higher in an Engineering discipline ie. Computer Science, Electrical Engineering, Math or Management Information Systems or relevant work experience. \nExperience with financial services front office systems, market data tickerplants, order execution technology and the global exchange technology landscape.\nStrong understanding of Linux and linux performance tuning.\nSolid experience with Intel based computer architecture and IT systems networking.\nExperience with programming and scripting, knowledge of Python, C/C++ or Java is a plus.\nExcellent customer service attitude and interpersonal skills.\nStrong communication skills both written and verbal.\nExperience working in a team-oriented, collaborative environment.\nTask and result oriented with strong work ethics and values.\nAbility to be flexible and adapt to any given situation.\nWorking Arrangements \nThis is a hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be requiredfrom time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographiesincluding but not limited to EMEA, USA and APAC).The team operates in follow the sun model and the role holder is expected to work an 8 hour shift between 8am-7pm depending on the rotational arrangements, Monday to Friday. For continuity of service, working early or late shifts, bank holidays and infrequent weekend tests will be required, in which case, scheduling will be adjusted accordingly. \nIMPORTANT DATA PRIVACY INFORMATION: \nThis position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.\nFor further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.\nFull compensation packages are based on candidate experience and relevant certification. \nNew York Pay range\n$115,000—$125,000 USD\nBe a part of Pico Family\nPico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. 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