{"id":466501,"url":"https://alion.io/job/pie-insurance-senior-manager-underwriting","title":"Senior Manager, Underwriting","company":{"id":179575,"name":"Pie Insurance","domain":"pieinsurance.com","url":"https://alion.io/company/pie-insurance","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":130000,"max":165000,"currency":"USD","period":"year","gross":null,"usd_annual":165000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false},{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-05-22T15:31:12Z","employer_posted_date":"2026-05-22","last_verified_at":"2026-10-20T05:32:56Z","board_verified":true,"closed_at":null,"days_open":150,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":150},"description":"Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\nLike our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.\nThe Senior Manager, Underwriting is the operational leader of the New Business Underwriting team, responsible for translating strategic direction from the Director of New Business Underwriting into day-to-day execution. This role owns team performance, service delivery, and underwriter development - ensuring the team operates with consistency, quality, and efficiency. The Senior Manager is a seasoned underwriting professional whose technical expertise is sought out by team members, and who can make sound, independent decisions in complex or ambiguous situations without waiting for direction.\nHow You’ll Do It\nLead Day-to-Day Underwriting Operations\nOwn team adherence to service levels, underwriting guidelines, and quality standards; proactively surface and resolve operational bottlenecks before they escalate.\nServe as the primary internal escalation point for complex submissions, risk evaluations, and underwriting judgment calls within the team.\nManage workload distribution and capacity across the team to maintain SLA performance during volume fluctuations or staffing changes.\nOversee training and SOP currency; ensure team members are up to date on appetite, product changes, pricing models, and industry developments.\nDevelop Underwriting Talent\nDirectly manages a team of underwriters that may include senior individual contributors, Team Leads, and/or other managers depending on organizational structure.\nCoaches and develops team members with a focus on building independent decision-making, accountability, and technical proficiency - creating the conditions for others to operate with greater autonomy over time.\nPartners with the People team and the Director throughout the full team member lifecycle, including performance management, coaching plans, hiring, and offboarding.\nIdentifies hiring needs and leads recruiting for high-quality underwriters; shapes team composition with a view toward future capability needs.\nExecute on Operational Process and Improvement\nIdentify, develop, and implement process improvements that drive efficiency, underwriting quality, and conversion within the team.\nGather feedback from underwriters and internal partners to surface operational gaps; bring forward well-scoped recommendations to the Director.\nProvide reporting and performance data to the Director and leadership; use data to frame team results and highlight trends requiring action.\nSupport implementation of new underwriting tools, best practices, and product or pricing changes as directed by the Director and cross-functional partners.\nSupport Partner and Stakeholder Relationships\nServe as an operational point of contact for partner agents on day-to-day underwriting matters, escalating relationship-level issues to the Director as appropriate.\nPartner with Business Development to support retention and partner engagement at the team level.\nThe Right Stuff\nHigh school diploma/GED required; Bachelor's degree or equivalent experience preferred.\nMinimum 8 years of commercial insurance experience required; workers' compensation underwriting experience strongly preferred.\nMinimum 4 years of progressive leadership experience in commercial insurance underwriting; experience leading managers or team leads is a plus but not required.\nDisciplinary expertise sought out by peers and team members; strong technical underwriting judgment with the ability to handle complex risks independently.\nProven ability to manage operational execution across a team, balancing throughput, quality, and team development simultaneously.\nSkilled at translating strategic direction into operational plans and guiding a team through execution - including during periods of change or ambiguity.\nStrong data fluency: able to track team performance metrics, identify trends, and communicate findings clearly to leadership.\nEffective cross-functional communicator; builds trust with internal partners and escalates appropriately without over-relying on the Director.\nAdvanced problem-solving skills with the ability to navigate multi-layered situations and anticipate downstream impacts.\nExperience with performance management, coaching plans, and talent development.\nKnowledge of insurance underwriting best practices, service metrics, and customer experience operations.\nProgress toward or attainment of a professional designation (CPCU, ARe, or equivalent) is a plus and encouraged as a development milestone for those on a Director-track trajectory.\nProficiency in G-Suite tools and collaboration platforms (Slack preferred).\nThe use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\nBase Compensation Range\n$130,000—$165,000 USD\nCompensation & Benefits \nCompetitive cash compensation\nComprehensive health plans\nGenerous PTO\nFuture focused 401k match\nGenerous parental and caregiver leave\nOur core values are more than just a poster on the wall; they’re tangibly reflected in our work \nMaking every part of working with us \"Easy as Pie\" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\nEach year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\nLocation Information \nUnless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet.\nAdditional Information\nPie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\nPie Insurance participates in the E-Verify program. Please click here, hereand herefor more information.\nPie Insurance is committed to protecting your personal data. Please review our Privacy Policy. \nSafety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\nPie Named to 2025 America's Best Startup Employers\nPie Insurance 2025 State of Workplace Safety Report","description_format":"text","description_chars":7304,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-06T12:18:24Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.434,"p_room":0.28,"age_days":150,"expected_fill_days":54,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":165000,"is_top_pay":true},"html_url":"https://alion.io/job/pie-insurance-senior-manager-underwriting","json_url":"https://alion.io/job/pie-insurance-senior-manager-underwriting.json","meta":{"generated_at":"2026-10-20T05:56:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6478,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179575},"rest":"https://alion.io/mcp/rest/get_company?id=179575"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpie-insurance-senior-manager-underwriting"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpie-insurance-senior-manager-underwriting"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpie-insurance-senior-manager-underwriting"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pie-insurance-senior-manager-underwriting\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpie-insurance-senior-manager-underwriting"}]}