{"id":1174544,"url":"https://alion.io/job/pigment-global-employee-onboarding-program-manager","title":"Global Employee Onboarding, Program Manager","company":{"id":1039,"name":"Pigment","domain":"pigment.com","url":"https://alion.io/company/pigment","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":127,"ghost_share":0.228,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":123,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":139000,"period":"year","method":"role_country_seniority_unknown","sample_n":241},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Google Docs","optional":false}],"status":"live","first_seen_at":"2026-09-24T08:05:33Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-25T00:58:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The team\nThe GTM Enablement team empowers the Pigment ecosystem to win by simplifying complexity and delivering exceptional experiences. We help our go-to-market teams ramp faster, adapt quickly, and execute with confidence. Our vision: to enable the most in-demand GTM organization in the world, where top talent comes to do the best work of their careers, and does it.\nOverseeing the curriculum, attendee experience, and overarching program facilitation of POP - the abbreviation for Pigment Onboarding Program - now sits within GTM Enablement. Recently redesigned from a fragmented, two-tier program into a consistent 3-day, remote-first experience run in parallel for EMEA and NAMER cohorts, POP is a first-class new hire program and one of the most visible expressions of Pigment's culture.\nThe role\nWe're hiring a Global Employee Onboarding, Program Manager to serve as the driving force behind repeatably executing the industry's leading standard for new hire onboarding. This role will operate in close partnership with Pigment's People team, who will largely support from a logistical coordination standpoint.\nThis role sits at the intersection of program operations and culture-building: you'll own the run-of-show for every cohort, keep EMEA and NAMER tracks running comparably and in parallel without collisions, coordinate a roster of internal facilitators, and continuously improve the experience against hard data - satisfaction, session engagement, content engagement, facilitator efficacy, social amplification, and a capstone AI competency assessment across Pigment's agentic tools.\nYou'll thrive in this role if you're a precise operator who can hold a lot of moving parts (facilitators, time zones, vendors, content) without dropping any of them, and if you know how to cultivate a great participant experience while making a program leaner and more scalable.\nWhat you'll do\nOwn end-to-end delivery of POP for every cohort: scheduling, facilitator coordination, run-of-show management, logistics, and post-session measurement\n\nKeep EMEA and NAMER cohorts running in parallel, managing the shared global anchor sessions (Founder Q&A, Closing Circle) and each region's distinct constraints (e.g.: EMEA's sequential regional benefits tracks; NAMER's 8am PST floor)\n\nCoordinate in-person exceptions - e.g: R&D/Product new hires and any Paris-local hires attending in Paris - including stakeholder alignment with R&D leadership\n\nManage the facilitator roster and vendor relationships (e.g., regional benefits facilitators, LetterAI, swag/Sendoso vendor) and resolve open content items with their owners\n\nMaintain and evolve the multi-day curriculum while supporting facilitator guides, timing constraints, and content pillars (“Why Anything?”, “Why Pigment?”, “Why Pigment Now?”) across in-person, hybrid, virtual, and asynchronous formats\n\nOwn measurement: satisfaction and engagement tracking, social media post growth, and the capstone AI competency assessment; turn results into a continuous improvement loop\n\nOrchestrate monthly local hub socials (Austin, NYC, Toronto, San Francisco, London) that extend the onboarding experience for remote hires\n\nBuild clean, durable operating documentation so POP can run consistently without depending on any one person's institutional knowledge, and close the current gaps in post-onboarding handoff to managers\n\nPartner with the People team, GTM leadership, and cross-functional stakeholders (R&D, Legal, Product Marketing, Finance and Professional Services) to keep content current and the program aligned to business priorities\n\nWho you'll work with\nYou'll report into GTM Enablement leadership and work closely with:\nThe People team during program transition\n\nRegional facilitators for benefits and culture sessions (e.g., UK, France, DACH tracks)\n\nThought leadership from across the company\n\nR&D/Product stakeholders in Paris for Day 1 in-person sessions\n\nPeople team and HRBPs, for probation and manager-accountability touchpoints\n\nVendors supporting swag and new hire experience logistics\n\nWho you are\n5+ years in Enablement, People/L&D, program management, or an adjacent operational role, with a track record of owning a recurring program end-to-end\n\nA strong program operator who thrives on detail: someone who tracks scheduling dependencies, facilitator counts, and time-zone constraints proactively rather than reactively\n\nComfortable running two parallel workstreams (EMEA/NAMER) all simultaneously incorporating regional nuance into each geo-specific delivery\n\nA clear, concise verbal and written communicator across audiences - executive updates, facilitator coordination, and warm, participant-facing communications\n\nData-informed: comfortable turning feedback and assessment data into concrete program changes\n\nExperienced with (or quick to learn) tools such as Google Docs/Drive, Excel, LMSs, HRIS (e.g.: HiBob) and feedback platforms (e.g.: Padlet)\n\nGenuinely energized by new hire experience and culture-building, not just logistics\n\nNice to have\nExperience running onboarding, enablement, or training programs across multiple regions/time zones\n\nFamiliarity with vendor management for swag/gifting platforms (e.g.: Sendoso)\n\nBackground in GTM Enablement, L&D, or People Operations at a high-growth SaaS company\n\nProven tracked record of optimizing efficiencies with AI tools\n\nWhat success looks like\nIn your first 6-12 months, you will:\nTake full, confident ownership of POP operations from the redesign team with no drop in quality\n\nRun EMEA and NAMER cohorts in parallel smoothly, cohort after cohort, with tightening timing and fewer open items\n\nClose out inherited open items (e.g., outstanding content placeholders, vendor decisions) and put durable owners and documentation in place\n\nShow measurable improvement in satisfaction, engagement, and capstone AI competency assessment results\n\nStrengthen the post-onboarding handoff to managers, improving manager accountability in the 30/45/90/120-day window","description_format":"text","description_chars":5989,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Data & Analytics","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-24T10:51:45Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":123,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-25T02:48:26Z"},"pay":null,"html_url":"https://alion.io/job/pigment-global-employee-onboarding-program-manager","json_url":"https://alion.io/job/pigment-global-employee-onboarding-program-manager.json","meta":{"generated_at":"2026-09-25T02:48:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3017,"day_limit":5000,"remaining_today":1983,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}