{"id":1673435,"url":"https://alion.io/job/pillsbury-manager-ai-applications","title":"Manager, AI Applications","company":{"id":16215,"name":"Cigna","domain":"cigna.com","url":"https://alion.io/company/cigna","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":40,"ghost_share":0,"stale_share":0.175,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T16:35:03Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":20},"description":"New York, New YorkJob Description\nThe Manager, AI Applications, will play a key role in advancing the Firm's digital transformation by helping attorneys and business professionals successfully adopt technology that improves the delivery of legal services. Each Manager will have a primary alignment to one of the firm’s practice or geographic areas, including: Litigation, Transactional, Advisory, or London, the Middle East, and Asia. Working in close partnership with practice leaders and cross-functional teams, this role is responsible for leading change management, implementation, user engagement, training, and ongoing optimization for a portfolio of legal technology and AI-enabled solutions. As the product owner for assigned technologies, the Manager will champion continuous improvement by translating user needs into product enhancements, measuring adoption, and collaborating with vendors and firm leadership to maximize value. Success in this role requires credibility with attorneys, strong change-management and product-management capabilities, and the ability to foster lasting adoption of innovative ways of working.\nKEY RESPONSIBILITIES\nAdoption & Change Management \nDevelop and execute adoption strategies for assigned technologies, practices, and offices.\nWork with lawyers and business professionals to understand their workflows, challenges, and priorities.\nIdentify practical technology use cases that improve efficiency, quality, consistency, collaboration, and client service.\nHelp users incorporate technology into their daily work through targeted training, communications, coaching, and workflow guidance.\nIdentify barriers to adoption and develop practical interventions to address them.\nBuild relationships with practice leaders, product champions, and other stakeholders who can support sustained adoption.\nCoordinate change-management activities across product launches, enhancements, and broader transformation initiatives.\nSupport the responsible use of AI-enabled tools in accordance with firm policies, client obligations, and professional standards.\nTraining & User Enablement\nDevelop and deliver practical, use-case-based training for lawyers and business professionals.\nProvide training through practice-group sessions, demonstrations, workshops, office programs, small-group coaching, and individual support.\nCreate user guides, quick-reference materials, workflow documentation, examples, and other self-service resources.\nPartner with K&I and other teams to develop onboarding and continuing education programs.\nAdapt training and communications for different roles, practices, levels of experience, offices, and regions.\nGather feedback from training and adoption activities and use it to improve future programs.\nImplementation & Utilization\nLead or coordinate the implementation of assigned technology solutions.\nDevelop implementation plans covering stakeholder engagement, testing, communications, training, launch, and post-launch support.\nCoordinate activities across Practice Solutions, Knowledge Management, Innovation, Technology, Information Security, Risk, Talent Development, and other business teams.\nFacilitate user testing and workflow validation with representative lawyers and business professionals.\nEnsure new technologies have appropriate documentation, support arrangements, ownership, and governance.\nMonitor utilization following implementation and address adoption, workflow, or usability issues.\nConduct post-launch reviews and recommend improvements based on user feedback, product data, and business outcomes\nProduct Ownership \nServe as the product owner for an assigned portfolio of legal technology and AI-enabled applications.\nDevelop and maintain product roadmaps aligned with user needs, practice priorities, and firm strategy.\nGather, document, and prioritize user requirements and enhancement requests.\nCoordinate product releases, configuration changes, testing, communications, and training.\nMaintain a prioritized backlog and communicate product priorities, decisions, dependencies, and timelines.\nWork with internal technology teams and vendors to resolve product, integration, performance, and usability issues.\nIdentify opportunities to improve user experience, simplify workflows, reduce duplication, and increase product value.\nSupport product renewal, consolidation, replacement, or retirement decisions by providing information on usage, performance, and user needs.\nStakeholder & Practice Engagement\nServe as a primary Practice Solutions contact for an assigned practice area or geographic region.\nDevelop a strong understanding of relevant legal workflows, client-service models, and operational priorities.\nBuild trusted relationships with practice leaders, partners, associates, professional support lawyers, and business professionals.\nConduct interviews, workshops, surveys, and workflow reviews to identify needs and opportunities.\nTranslate business needs into clear requirements, adoption plans, and implementation priorities.\nCommunicate technology options and recommendations in clear, practical language.\nManage stakeholder expectations regarding priorities, timelines, dependencies, and available resources.\nShare successful use cases, training approaches, and lessons learned across practices and regions.\nMeasurement & Continuous Improvement\nDefine adoption and utilization measures for assigned products and initiatives.\nMonitor metrics such as active use, engagement, satisfaction, training participation, support demand, and workflow impact.\nUse product data, user feedback, and support trends to identify adoption gaps and improvement opportunities.\nProvide regular updates and recommendations to the Director, Practice Solutions and relevant stakeholders.\nEvaluate the effectiveness of training, communications, and adoption initiatives.\nMaintain accurate records regarding product ownership, roadmap status, usage, risks, integrations, and lifecycle stage.\nAdjust product and adoption plans as user needs and firm priorities evolve.\nCollaboration\nPartner with the Director, Practice Solutions on product priorities, governance, and resource allocation.\nCollaborate with Knowledge Management and Innovation teams to embed technology into legal workflows.\nWork with Data Science and AI Engineering teams on AI-enabled capabilities, integrations, and internally developed solutions.\nCoordinate with Technology teams on security, infrastructure, identity management, integration, deployment, and support.\nPartner with Talent Development and IT Training on learning programs and communications.\nWork with Risk, Information Security, Privacy, Procurement, Finance, and Legal teams when appropriate.\nCollaborate with other Practice Solutions Managers to provide consistent support across practices, offices, and regions.\nParticipate in cross-functional projects and firmwide initiatives as assigned.\nVendor and Market Support\nMaintain effective operational relationships with vendors supporting assigned products.\nCoordinate vendor support, product updates, roadmap discussions, and issue resolution.\nProvide structured feedback to vendors based on user experience and business needs.\nSupport product evaluations, pilots, renewals, and commercial reviews led by the Director, Practice Solutions and other firm leaders.\nMaintain awareness of relevant developments in legal technology and AI.\nREQUIRED EDUCATION, KNOWLEDGE & EXPERIENCE\nBachelor’s degree or equivalent professional experience.\nThree or more years of experience in change management, technology adoption, legal technology, training, or a related field.\nExperience working in a law firm, legal department, legal technology company, or professional services environment.\nProven ability to guide professionals through technology and workflow change.\nStrong stakeholder management, facilitation, training, communication, and project-management skills.\nAbility to translate user needs into practical use cases and adoption plans.\nPREFERRED SKILLS & QUALIFICATIONS\nExperience leading technology adoption within a law firm or legal environment.\nExperience supporting lawyers, practice groups, or geographically distributed teams.\nFormal change-management training, such as Prosci or ADKAR.\nFamiliarity with legal technology and legal workflows.\nExperience using feedback and adoption data to improve utilization.\nPHYSICAL REQUIREMENTS \nAbility to sit and stand for extended periods.\nAbility to lift up to 15 pounds.\nThe expected salary range for this position is $200,000 - $250,000. Final compensation will be determined based on several factors, including but not limited to, relevant experience, qualifications, skill set, and geographic location.\nQualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.\nPillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.\nIf you require an accommodation in order to apply for a position, please contact us at .","description_format":"text","description_chars":9043,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Health Care","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-02T07:32:58Z"},{"event":"close","at":"2026-10-11T22:45:02Z"},{"event":"reopen","at":"2026-10-15T10:32:11Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":0.9,"age_days":20,"expected_fill_days":52,"reasons":["conf:13","velocity","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/pillsbury-manager-ai-applications","json_url":"https://alion.io/job/pillsbury-manager-ai-applications.json","meta":{"generated_at":"2026-10-22T05:46:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":308,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16215},"rest":"https://alion.io/mcp/rest/get_company?id=16215"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpillsbury-manager-ai-applications"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpillsbury-manager-ai-applications"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpillsbury-manager-ai-applications"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pillsbury-manager-ai-applications\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpillsbury-manager-ai-applications"}]}