{"id":1133964,"url":"https://alion.io/job/pilot-company-commercial-service-technician-burlington-nc-2","title":"Commercial Service Technician- Burlington, NC","company":{"id":5047,"name":"Pilot Company","domain":"pilotcompany.com","url":"https://alion.io/company/pilot-company","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":100,"open_postings":196,"ghost_share":0,"stale_share":0.133,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Burlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1182},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T20:36:47Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T17:06:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.\nFounded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.\nMilitary encouraged to apply.\n Bring your technical talent to the Pilot team! This opportunity is not too good to be true; you’ll receive an annual company performance-based bonus, enjoy weekends off, and have no on-call requirements. You’ll be dispatched from home, work 45-50+ hours per week, and be paid port to port.\nWe provide a company service vehicle, tools, equipment, cell phone, and iPad (personal tools are also allowed). You will play an important part in keeping approximately 15 store locations running smoothly throughout the Burlington, NC region.\nPosition Summary\nThe purpose of this role is to perform installations, preventive maintenance, and repairs on facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems within various food and retail locations.\nResponsibilities\nRespond to service requests; troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standards\nCommunicate repair status with the service technician supervisor and store management\nComplete same-day work order notes and submit them to your supervisor; ensure proper charge allocations\nMonitor and maintain adequate stock levels\nMaintain service vehicle, tools, and uniforms to company standards\nDiagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided)\nInspect facility interiors and exteriors for safety and maintenance issues\nPerform preventive maintenance on equipment, including but not limited to: rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment\nEnsure all repairs and work activities comply with OSHA and Pilot Company regulations\nModel company values and support exceptional guest and team member experiences\nFollow all rules, policies, procedures, and safety standards established by Pilot Company\n This position requires candidates to be legally authorized to work in the United States without employer sponsorship\nHigh school diploma or equivalent required\nValid state driver’s license and positive driving record required\nMinimum 3 years of recent commercial HVAC service experience required; EPA Universal 608 certification required\nMinimum 3 years of recent experience repairing commercial cooking or refrigeration equipment required\nBasic knowledge and ability to repair commercial plumbing and electrical systems\nBasic understanding of OSHA guidelines (OSHA 10 training provided)\nStrong analytical, problem-solving, and communication skills\nAbility to work independently with minimal supervision\nIntermediate mathematical ability\nAbility to read and interpret site drawings\nStrong attention to detail and customer service skills\nAbility to work in congested areas during business hours\nAbility to collaborate effectively with internal departments\nTravel requirements less than 10%\nPhysical Requirements\nAbility to climb ladders\nLift and carry up to 50 lbs\nWork in inclement weather\nAbility to bend, stoop, twist, crawl, and kneel\nParticipate in company-sponsored training, including safety training\n Weekly pay\nMedical, dental, vision, life insurance\n 401(k) with company match\nTuition assistance\nAdoption assistance\n Paid Time Off (PTO)\nFuel discount\nCompany-provided uniforms, including boots, jackets, shirts, and pantsBoots reimbursed up to $150 annually\nPants reimbursed up to $200 annually\n\n All required PPE provided","description_format":"text","description_chars":4625,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Energy & Utilities","Fossil Fuels","Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-09-23T06:04:25Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-09-23T21:34:33Z"},"pay":null,"html_url":"https://alion.io/job/pilot-company-commercial-service-technician-burlington-nc-2","json_url":"https://alion.io/job/pilot-company-commercial-service-technician-burlington-nc-2.json","meta":{"generated_at":"2026-09-23T21:34:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}