{"id":2648321,"url":"https://alion.io/job/pinaka-senior-systems-analyst-canberra-nv1","title":"Senior Systems Analyst | Canberra | NV1","company":{"id":4423171,"name":"Pinaka","domain":"pinaka.com.au","url":"https://alion.io/company/pinaka","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canberra, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":138000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2897},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"SQL","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-15T20:50:20Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T07:39:45Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Senior Systems Analyst\nAustralian citizenship required. Must have an active Negative Vetting Level 1 (or higher) security clearance.\nLocation: Canberra (Hybrid).\nWhat to Submit\nA tailored resume in docx format\nA one page (5000 character) summary response to the selection criteria below.\nRFQ Details\nRFQ ID: LH-08166\nAgency: Services Australia\nClosing Date: Wednesday, 28 October 2026 - 11:59pm (Canberra time)\nEstimated Start Date: Friday, 01 January 2027\nInitial Contract Duration: 12 Months\nExtension Term: Other\nExperience Level: APS6 equivalent\nSecurity Clearance: Must have an active Negative Vetting Level 1 (or higher) security clearance\nLocation of Work: ACT\nWorking Arrangements: Hybrid. The agency requires services at its premises in Canberra ACT. A hybrid flexible working arrangement may be considered, provided the worker resides within reasonable travel time and distance to attend onsite in emergencies or to meet business requirements.\nMaximum Hours: 80 hours per week\nJob Details\nSystems Analysts translate business requirements into technical requirements that align with relevant architectures.\nThe Senior Systems Analyst provides specialist business and systems analysis capability across the Department of Social Services (DSS) and National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission (NQSC) application portfolio. The role is responsible for analysing business requirements, conducting impact assessments, engaging stakeholders, and translating business needs into functional and technical specifications that support system enhancements, legislative change, cyber uplift initiatives and operational improvements.\nThe role provides analysis and design expertise across several bespoke applications, including Data Exchange (DEX), Identity Manager (IDM), ADFS Administration, Staff Administration, ARC Support Suite, Toolbox Services, Rehabilitation Management System (Dynamics CRM), and Ministerial and Parliamentary Services (MaPS).\nThese systems support critical business functions including identity and access management, data exchange, records management, corporate administration, workplace health and safety, and regulatory services for DSS and NQSC.\nThe position contributes across all stages of the application lifecycle, including planning, design, implementation, testing and ongoing maintenance, helping ensure critical applications remain secure, reliable and fit for purpose for DSS, NQSC and external stakeholders.\nMay be required to participate in an on-call roster and perform occasional after-hours or weekend work to support application releases, testing activities, incident resolution and production support requirements.\nKey Duties and Responsibilities\nRequirements Analysis and Stakeholder Engagement: Engage with DSS and NQSC business stakeholders, application owners, project teams and technical specialists to elicit, analyse and document business, functional and technical requirements. Facilitate workshops, impact assessments and solution discussions to support project and operational outcomes.\nSolution Design and Documentation: Translate business requirements into detailed functional specifications, user stories, process flows, acceptance criteria and solution design artefacts. Assess system dependencies, integration impacts, risks, effort estimates and implementation considerations for proposed enhancements and changes.\nApplication Portfolio Support: Provide systems analysis and design expertise across the DSS and NQSC application portfolio, including Data Exchange (DEX), Identity Manager (IDM), ADFS Administration, Staff Administration, ARC Support Suite, Toolbox Services, Rehabilitation Management System (Dynamics CRM), and Ministerial and Parliamentary Services (MaPS), supporting both project delivery and ongoing operational requirements.\nTesting and Quality Assurance: Support development and testing activities through the review of requirements, user stories, test plans, test cases and acceptance criteria. Assist business stakeholders during User Acceptance Testing (UAT) and ensure delivered solutions align with business requirements and quality expectations.\nCyber Uplift and Application Enhancements: Contribute to cyber security initiatives, legislative and policy-driven system enhancements, application upgrades, system integrations and continuous improvement activities across the DSS and NQSC application portfolio.\nImplementation and Operational Support: Work collaboratively with developers, testers, infrastructure teams and business stakeholders to support solution implementation, production releases, incident resolution and ongoing application maintenance activities.\nKnowledge Transfer and Continuous Improvement: Maintain analysis and solution documentation, contribute to continuous improvement initiatives and support knowledge sharing activities to build APS capability.\nTechnical Skills\nExtensive business and systems analysis experience within complex ICT environments.\nProven ability to elicit, analyse and document business, functional and technical requirements.\nStrong stakeholder engagement, workshop facilitation and communication skills, with the ability to translate business needs into fit-for-purpose technology solutions.\nExperience producing user stories, functional specifications, process flows, acceptance criteria and solution design artefacts.\nExperience performing impact assessments, feasibility analysis, risk assessments, effort estimation and costing activities.\nExperience supporting testing activities, including test planning, defect management and User Acceptance Testing (UAT).\nKnowledge of Microsoft .NET application environments, SQL Server, enterprise system integrations, identity and access management solutions, and Agile delivery practices.\nKnowledge / Qualifications\n- Bachelor’s degree in information technology, Computer Science, Software Engineering or a related discipline is highly desirable.\nAbout the Organisation\nServices Australia is at the frontline of government service delivery, supporting millions of Australians, and is front and centre of a vision to be a world leader in government service delivery. It’s using cutting-edge technology to build world class platforms and capabilities to help Australians get on with their lives.\nSelection Criteria\nThe buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.\nEssential criteria\nMinimum 5 years' experience delivering business and systems analysis services within complex enterprise ICT environments, including requirements elicitation, stakeholder engagement, workshop facilitation, and documentation of business, functional and technical requirements\nMinimum 3 years' experience supporting enterprise application integrations, identity and access management solutions, authentication technologies and Microsoft .NET application environments\nDemonstrated experience producing functional specifications, user stories, acceptance criteria and solution design artefacts\nDemonstrated experience performing impact assessments, feasibility analysis and effort estimation for enterprise application enhancements and projects\nDemonstrated experience working across the full software development lifecycle within Agile delivery environments\nDesirable criteria\nExperience working within Australian Government or large enterprise ICT environments\nExperience leading discovery and analysis activities to understand current-state process, identify business needs, and improvement opportunities, and develop future-state processes or solutions.\nWhy choose Pinaka\nWe know the government ICT market and we keep things straightforward. We take time to understand your background, your goals and the type of role that suits you. We believe transparency is about more than rates and our margins are fair and always disclosed.\nWhat you can expect from us...\nFair, disclosed margins\nClear communication at every stage\nHonest advice on fit and competitiveness\nVisibility on submissions and process status\nA professional and respectful experience\nHow you are paid...\nYou choose what's best for you.\nPAYG through Pinaka\nThird-party payroll\nSelf-employed (own ABN)With a single, transparent and fixed margin, we ensure compliance to all state and payroll laws. So that is one less thing for you to worry about.\n\nBYO CONTRACT\nAlready in a role but not happy with the setup?\nPort in your contract to Pinaka for a simpler and more transparent experience. We also have some exciting limited time offers on top of the incredible margins we offer.\nBETTER TOGETHER ™\nOur referral program for people who introduce strong candidates to us.\nRefer a friend - Earn $1/hr per successful referral as long as you both with us. Refer as many friends as you want; no caps.","description_format":"text","description_chars":8840,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T20:50:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":26,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/pinaka-senior-systems-analyst-canberra-nv1","json_url":"https://alion.io/job/pinaka-senior-systems-analyst-canberra-nv1.json","meta":{"generated_at":"2026-10-19T11:21:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8020,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423171},"rest":"https://alion.io/mcp/rest/get_company?id=4423171"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpinaka-senior-systems-analyst-canberra-nv1"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpinaka-senior-systems-analyst-canberra-nv1"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpinaka-senior-systems-analyst-canberra-nv1"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pinaka-senior-systems-analyst-canberra-nv1\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpinaka-senior-systems-analyst-canberra-nv1"}]}