{"id":2635049,"url":"https://alion.io/job/pindrop-partner-solutions-engineer","title":"Partner Solutions Engineer","company":{"id":1858,"name":"Pindrop","domain":"pindrop.com","url":"https://alion.io/company/pindrop","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":168000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":168},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS Lambda","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"AWS","optional":true}],"status":"live","first_seen_at":"2026-10-15T15:10:20Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T17:26:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are\nPindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:\nIs this identity synthetic? Detect AI-generated and manipulated voice and video.\nIs this identity risky? Identify fraud, suspicious behavior, and other risk signals.\nIs this identity known? Authenticate identities using voice, device, behavioral, and other signals.\nPindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time - protecting customers, workforce interactions, and emerging AI-driven interactions.\nPindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.\nRecognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.\nWhat you’ll do\nAs a Partner Solutions Engineer, you’ll help strategic partners understand, position, and demonstrate Pindrop’s value within their own platforms and customer conversations. You’ll work with partner solutions engineering (SE) teams to build clear value narratives and credible demos that show Pindrop in the context of each partner’s solution. You’ll also provide the technical guidance that makes those demos real. Your focus is building repeatable partner motions so partners lead stronger early customer conversations and bring Pindrop into active opportunities with the right context.\nAsk the right questions, recommend best practices, and help partner SE teams connect customer problems, stakeholders, use cases, and outcomes to a clear Pindrop value story.\nTeach partners how to position Pindrop within their own platform and customer motion. Explain product functionality, cloud concepts, and integration choices in plain language.\nBuild and coach tailored demo flows that connect the customer’s situation to Pindrop capabilities and expected outcomes, not a standard feature tour.\nLead enablement and practice sessions on value messaging, use-case positioning, technical integration overviews, demo delivery, and common customer questions.\nPrepare partners for early customer meetings, platform demos, quarterly business reviews (QBRs), prospecting conversations, and active opportunities by adapting the story to each audience.\nAdvise partner technical teams on where and how to place Pindrop application programming interfaces (APIs) within contact center as a service (CCaaS) platforms and adjacent workflows. Help them connect systems for a usable first-pass demo integration.\nCreate and configure partner demo tenants, sandboxes, and supporting CCaaS environments for repeatable authentication and bot detection scenarios.\nDevelop reusable demo scripts, use-case plays, talk tracks, setup guidance, and integration documentation that improve partner consistency and self-service.\nIdentify risks that could derail a partner-led demo or integration. Bring in the right internal teams and define a practical path forward without taking on production ownership.\nPartner with Product and Engineering to turn recurring partner questions, product gaps, and integration needs into actionable field feedback.\nWho you are\nA translator. You turn customer problems and technical capabilities into value stories, tailored demos, and practical next steps.\nA natural coach and facilitator. You’re comfortable in front of partner SEs, developers, business stakeholders, and internal teams, and you make each of them better at telling the story.\nA pragmatic builder. You keep technical support practical and repeatable, and you know when “ready to demo” is the right bar.\nClear about boundaries. You know when to use a repeatable approach, when to involve a specialist, and when production ownership belongs with Product, Engineering, or implementation teams.\nTrusted. Partners and internal teams rely on you to communicate value, technical options, limitations, risks, and handoff points honestly.\nYour skill-set\nMust-haves\n3+ years in sales engineering, partner engineering, solutions consulting, technical consulting, or a comparable customer-facing technical role in enterprise software. You can show you’ve turned technical capabilities into clear value narratives and tailored demos.\nExperience enabling or coaching technical sellers, partner SEs, or customer-facing technical teams on positioning and demo delivery, with strong facilitation and presentation skills.\nStrong experience with CCaaS platforms such as Five9, Genesys, NICE, Amazon Connect, or similar ecosystems.\nExperience supporting or building API integrations in customer- or partner-facing environments. You have working knowledge of JavaScript or Python, with enough depth to read, explain, and troubleshoot logic such as Lambda functions in Amazon Connect.\nNice-to-haves\nExperience in authentication, fraud prevention, bot detection, contact center technology, or enterprise security. Direct Pindrop experience is not required.\nHands-on experience building demo tenants or sandbox environments on CCaaS platforms.\nWhat’s in it for you\nAI-driven fraud, deepfakes, and bots are changing how enterprises think about trust in the contact center. For many customers, our partners have the first conversation about that problem. In this role, you shape how well that conversation goes.\nMultiply your impact through partners. Every partner SE team you enable carries the Pindrop story into customer conversations you’ll never personally join.\nRepresent differentiated, category-defining technology. You’ll position solutions backed by deep expertise, proprietary technology, and 300+ patents, not a commodity product.\nStay hands-on across the CCaaS ecosystem. You’ll work across Five9, Genesys, NICE, Amazon Connect, and more, building working integrations rather than slideware.\nOperate inside an AI-first organization. With Innovation as our first core value, you’ll be encouraged to use AI to build demos, enablement content, and integration guidance faster.\nInfluence what we build. Your field feedback goes directly to Product and Engineering and shapes how Pindrop works within partner platforms.\nGrow as Pindrop grows. You’ll help define a partner motion that’s still being built, and grow your career as we scale it.\nWhat we offer\nAs a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:\nUnlimited Paid Time Off (PTO)\nCompetitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.\nRemote-first environment - giving you flexibility and autonomy in how you structure your day.\nWhile we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.\nGenerous health and welfare plans to choose from - including one employer-paid “employee-only” plan!\nBest-in-class Health Savings Account (HSA) employer contribution\nLow-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.\nPaid Parental Leave - Including birth, adoptive & foster parents\nOne year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!\nRecurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.\nEnhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.\nAnnual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.\nPlease note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. This position is eligible for additional compensation in the form of commission payments.\nUS Base Pay Range\n$140,000—$160,000 USD\nNot sure if this is you?\nWe want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.\nAI - A Transformative Force\nAt Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.\nPindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.\nPindrop is an Equal Opportunity Employer\nHere at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.","description_format":"text","description_chars":10118,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave","Restricted stock units"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Fraud Detection","Identity Management"],"lifecycle":[{"event":"open","at":"2026-10-15T17:15:22Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":57,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pindrop-partner-solutions-engineer","json_url":"https://alion.io/job/pindrop-partner-solutions-engineer.json","meta":{"generated_at":"2026-10-16T20:31:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1145,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1858},"rest":"https://alion.io/mcp/rest/get_company?id=1858"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpindrop-partner-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpindrop-partner-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpindrop-partner-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pindrop-partner-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpindrop-partner-solutions-engineer"}]}