{"id":1216437,"url":"https://alion.io/job/pindrop-senior-engineer-cloud-operations-contract-position","title":"Senior Engineer, Cloud Operations (Contract Position)","company":{"id":1858,"name":"Pindrop","domain":"pindrop.com","url":"https://alion.io/company/pindrop","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1686},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"Ansible","optional":false},{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Google GKE","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Istio","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"MySQL","optional":false},{"name":"Packer","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Service Mesh","optional":false},{"name":"Terraform","optional":false},{"name":"TypeScript","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-08-25T15:35:14Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-25T18:49:09Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Who We Are\nPindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:\nIs this identity synthetic? Detect AI-generated and manipulated voice and video.\nIs this identity risky? Identify fraud, suspicious behavior, and other risk signals.\nIs this identity known? Authenticate identities using voice, device, behavioral, and other signals.\nPindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time - protecting customers, workforce interactions, and emerging AI-driven interactions.\nPindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.\nRecognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.\nAbout the Team\nPindrop’s Cloud Engineering teams build and operate infrastructure so reliable, automated, observable, and performant that product engineers can focus entirely on creating innovative, global solutions-without worrying about what’s running underneath them.\nWe are a high-energy, deeply collaborative team with an unrelenting passion for reliability, scalability, and automation. If uptime, observability, and infrastructure-as-code are part of your personal belief system, you’ll feel right at home on the Pindrop Cloud Engineering team.\nWhat you’ll do \nDesign, document, build, operate, and optimize large-scale, highly available, multi-cloud infrastructure and services.\n\nOwn and evolve key components of our SaaS platform running on AWS and GCP.\n\nManage, improve, and scale our observability stack and operational processes.\n\nAnalyze performance, usability, and platform stability issues, and propose innovative, long-term solutions.\n\nIdentify bottlenecks, manual workflows, and suboptimal processes-and automate them into reliable, measurable systems.\n\nWork on multiple initiatives in parallel while collaborating across teams to establish and promote best practices.\n\nMature engineering processes from ad-hoc to well-documented, optimized, and repeatable.\n\nImprove the scalability, cost efficiency, and reliability of cloud components.\n\nParticipate in a 24/7 on-call rotation.\nWho you are\nYou thrive wearing many hats, juggling priorities, and context-switching in a fast-moving environment.\n\nYou can understand systems end-to-end, become a subject matter expert, and confidently troubleshoot, configure, and improve platforms.\n\nYou make thoughtful, high-impact recommendations across automation, architecture, security, and maintainability.\n\nYou are highly self-motivated and effective with minimal supervision.\n\nYou see problems, take ownership, and drive them to completion.\n\nYou have a genuine curiosity for technology and continuously explore emerging tools and approaches.\n\nYou’re comfortable diving into unfamiliar technologies and learning as you go.\n\nYou take accountability seriously-doing what you say you’ll do and consistently over-delivering.\n\nYou remain resilient, optimistic, and solution-oriented in the face of ambiguity and change.\n\nYou are adaptable, resourceful, and able to keep the big picture in mind while navigating details.\n\nYou have\nExperience designing, building, and operating large-scale, automated cloud systems across multiple regions and zones in AWS and GCP.\n\nHands-on experience with container orchestration platforms such as Kubernetes (EKS/GKE) and service mesh technologies.\n\nStrong background in observability systems for monitoring, alerting, and performance analysis.\n\nExperience building and optimizing centralized logging pipelines for large-scale systems.\n\nOn-call experience, including troubleshooting, incident response, and system administration.\n\n5-7 years of experience in DevOps, SRE, or similar cloud-focused roles.\n\nProficiency with infrastructure and deployment tooling such as Terraform, Packer, Ansible, Helm, Flux/ArgoCD, and Istio.\n\nStrong scripting skills (Python, Bash, and/or TypeScript preferred).\n\nHands-on experience with CI/CD ecosystems and tooling (GitHub/GitHub Actions, Jenkins, JFrog, VMware, Prometheus, Grafana, etc.).\n\nExperience working with relational databases (PostgreSQL, MySQL, or similar), including HA design, query optimization, and debugging.\n\nProven experience operating distributed systems and applying CI/CD best practices.\n\nTelephony infrastructure experience is a plus.\n\nYour First 90 Days\nWithin 30 Days\nMeet your team and key collaborators.\n\nGet set up with accounts, tools, and access.\n\nLearn our products, services, workflows, and environments.\n\nUnderstand team expectations and begin contributing to projects.\n\nStart submitting and reviewing pull requests.\n\nWithin 60 Days\nContribute independently to ongoing initiatives.\n\nParticipate confidently in design discussions and reviews.\n\nContinue submitting and reviewing PRs with increasing ownership.\n\nWithin 90 Days\nDevelop a strong understanding of platform architecture and services.\n\nBegin making technical decisions aligned with team standards and architectural principles.\n\nTake ownership of meaningful components or initiatives.\n\nWhat We Offer\nAs part of Pindrop, you’ll directly influence our products and contribute to shaping the future of voice security. We invest in great people and support them with great benefits:\nCompetitive compensation, including equity for all employees\n\nUnlimited Paid Time Off (PTO)\n\nRemote-first culture\n\nThis position is contracted through Alcor BPO. \nNot sure if this is you?\nWe want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.\nAI - A Transformative Force\nAt Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.\nPindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.\nPindrop is an Equal Opportunity Employer\nHere at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.","description_format":"text","description_chars":7407,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Ukraine","iso":"UA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Fraud Detection","Identity Management"],"lifecycle":[{"event":"open","at":"2026-09-25T09:34:22Z"}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.521,"p_room":0.55,"age_days":31,"expected_fill_days":25,"reasons":["conf:7","win:tail"],"computed_at":"2026-09-26T02:09:55Z"},"pay":null,"html_url":"https://alion.io/job/pindrop-senior-engineer-cloud-operations-contract-position","json_url":"https://alion.io/job/pindrop-senior-engineer-cloud-operations-contract-position.json","meta":{"generated_at":"2026-09-26T02:09:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2184,"day_limit":5000,"remaining_today":2816,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}