Inbound Sales Representative (Remote, Ireland market)

PINECA GROUP is a leading online brand of prefabricated wooden buildings, delivering high-quality wood living solutions to thousands of customers across Europe each year. Founded in Lithuania and operating in 11 countries, we are recognised for our craftsmanship, exceptional customer care, and an extensive product portfolio ranging from compact, traditional structures to premium, upscale solutions.

With over 20 years of craftsmanship, modern design practices and a customer-centric mindset, we guide and support our clients through every stage of their project - with honesty, precision and a genuine commitment to helping them realise their vision.

WHAT WE’RE LOOKING FOR

We’re looking for an ambitious and customer-focused Sales Representative to join our growing Sales Team. Supporting our growing Ireland market, you’ll turn inbound enquiries into successful sales by building trust, understanding customer needs, and recommending tailored product solutions.

This role is ideal for someone who enjoys consultative B2C sales, thrives in a fast-paced environment, and is motivated by achieving results - all without the need for cold calling or outbound prospecting.

YOUR RESPONSIBILITIES

• Convert inbound phone and online enquiries into successful sales - no cold outreach.
• Understand customer needs, provide expert guidance, and recommend the most suitable product solutions.
• Support customers throughout the post-order process, ensuring a smooth experience through to successful delivery.
• Work closely with architects and our factory team to coordinate the production and delivery of bespoke products.
• Collaborate with colleagues, share knowledge, and continuously improve our sales processes and practices.
• Help us continuously raise the quality of our customer experience and support.

WHAT YOU NEED TO SUCCEED

• Fluent English (C1+), with excellent written and spoken communication skills.
• Previous experience in sales, preferably in a B2C environment.
• Experience working with a CRM system or similar sales/customer management tools.
• Experience selling high-value, bespoke, or customisable products is a strong advantage.
• Good working knowledge of MS Office and/or Google Workspace.
• Strong communication and interpersonal skills, with empathy and a customer-first mindset.
• A collaborative approach and the ability to work effectively as part of a team.
• Excellent multitasking and prioritisation skills - you can manage multiple enquiries simultaneously while maintaining accuracy and quality.
• A fast and efficient working style - you respond promptly, think on your feet, and keep momentum throughout the sales process.
• A results-oriented mindset and the motivation to achieve and exceed sales targets.

WHAT’S IN IT FOR YOU?

• Competitive base salary of €34,000-€40,000 + uncapped monthly commission based on your sales performance.
• Fully remote working with a dedicated budget to help you create and improve your home office setup.
• Health budget - annual financial support for your health and wellbeing.
• Sports & wellness budget - annual support for physical activities and wellbeing.
• Learning & development budget - an annual allowance for training, courses, and professional development.
• Empowering culture - a working environment built on respect, autonomy, trust, and collaboration.
• Team and company events - regular team-building activities and company gatherings.
• Annual team trip abroad - we celebrate our achievements together with an annual company trip.

Check Out All Our Open Roles

Didn’t find the right role?

If you don’t see a position that matches your profile or interests right now, we’d still love to hear from you.

Please send your CV and a short note outlining the type of roles you’re interested in to: [email protected]

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