{"id":2592532,"url":"https://alion.io/job/pinehurst-resort-fb-captain-no-9-full-time","title":"F&B Captain-No 9-Full Time","company":{"id":1970371,"name":"Pinehurst Resort","domain":"pinehurst.com","url":"https://alion.io/company/pinehurst","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pinehurst, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":784},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T04:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-18T08:28:19Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"SUMMARY: \nThe primary purpose of this position is to supervise all daily operations of dining outlets to include the hiring and training of staff, scheduling, counseling, payroll control, training, overseeing service for all meals ensuring that all guests receive the highest level of service set by the resort. Must be willing and able to work various/multiple outlets and shifts within the Food and Beverage Division.\n\nEDUCATION and/or EXPERIENCE: \nHigh school diploma or general education degree (GED) required and a minimum of two years related experience; or an equivalent combination of education and experience.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nThis position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.\nInterview and hire dining outlet Employees in accordance with resort standards\nEnsure all Employees are trained in accordance with Pinehurst standards.\nEnsure that proper controls are in place and adhered to for reservations taking for dining outlets.\nEnsure rooms are properly set for all meal periods.\nParticipate in the performance review process for all dining outlet Employees.\nParticipate in the disciplinary counseling for all dining outlet Employees.\nAssign side work and supervise all cleaning and stocking assignments.\nEnsure proper supplies are on hand at all times in order to effectively service the guest.\nAllocate the service stations for meal periods.\nParticipate in all meetings as required - Food and Beverage, Manager Meetings, Pre-Convention and BEO when necessary.\nResponsible for handling all guest concerns that arise in dining outlets.\nResponsible for payroll and expense control associated with dining outlets.\nResponsible for the development of staff in dining outlets (busser to server, etc.).\nResponsible for ensuring all reports are completed in a timely manner, i.e., menus scores, special events summaries, maintenance walk through.\nAssumes total accountability for all dining outlet activities.\nComplete weekly schedule on Saturday.\nMeet payroll budget set by F&B Director.\nCheck resumes daily to ensure group dining arrangements are properly accommodated and assign work stations. Pre-assign tables for larger reservations. Prepare gratuity sheets, morning charts and meal check out.\nMaintain systematic training calendar for all meal periods at pre-shift meetings.\nMonthly tracking of staff benefit hours during established months.\nOrder supplies, fine tune buffet, prepare coffee breaks.\nGreet and seat guests, monitor the consistent use of the standards of service.\nProficient with micros and required paperwork.\nCan perform the duties of servers and bartenders.\nIs familiar with pertinent ABC laws.\nAssist with Period End inventory and respond to P & L statement.\nAct as liaison for Room Service.\nThis position does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform other job related duties as requested. All requirements are subject to possible modifications to reasonably accommodate individuals with a disability.\n\nSUPERVISORY RESPONSIBILITIES: \nManages hourly staff, a total of 30-40 Employees in the Food and Beverage Division. Is responsible for the overall direction, coordination, and evaluation of Food and Beverage Staff at the assigned venue. Also directly supervises various non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems both front and heart of the house.\n\nPHYSICAL DEMANDS: \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The Employee is occasionally required to sit; use hands to finger, handle, or feel; and taste or smell. The Employee must frequently lift and/or move up to 25 pounds or more. \n\nWORK ENVIRONMENT: \nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.","description_format":"text","description_chars":5295,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-15T06:11:44Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.681,"p_room":0.55,"age_days":23,"expected_fill_days":18,"reasons":["conf:3","urgency","win:tail","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/pinehurst-resort-fb-captain-no-9-full-time","json_url":"https://alion.io/job/pinehurst-resort-fb-captain-no-9-full-time.json","meta":{"generated_at":"2026-10-18T10:01:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14859,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1970371},"rest":"https://alion.io/mcp/rest/get_company?id=1970371"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpinehurst-resort-fb-captain-no-9-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpinehurst-resort-fb-captain-no-9-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpinehurst-resort-fb-captain-no-9-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pinehurst-resort-fb-captain-no-9-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpinehurst-resort-fb-captain-no-9-full-time"}]}