{"id":3481110,"url":"https://alion.io/job/ping-identity-senior-director-site-reliability-engineering","title":"Senior Director, Site Reliability Engineering","company":{"id":6378,"name":"Ping Identity","domain":"pingidentity.com","url":"https://alion.io/company/ping-identity","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"MSK","utc_offset_min":3,"utc_offset_max":3},"hiring_geo_confidence":"structured","locations":["Denver, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":175000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Ping Identity","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Amazon Aurora","optional":true},{"name":"Amazon EC2","optional":true},{"name":"Amazon EKS","optional":true},{"name":"Amazon Kinesis","optional":true},{"name":"Amazon S3","optional":true},{"name":"Apache Kafka","optional":true},{"name":"ArgoCD","optional":true},{"name":"AWS","optional":true},{"name":"FinOps","optional":true},{"name":"GitOps","optional":true},{"name":"IAM","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-29T17:46:48Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T13:48:54Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Ping Identity: \nAt Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. \nOur intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. \nWhile protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. \nWe're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. \nSenior Director, Site Reliability Engineering\nWe are seeking a Senior Director, Site Reliability Engineering - Multi-tenant to lead the global organization responsible for the reliability, scalability, security, and operational evolution of the PingOne Multi-Tenant platform. Reporting to the Vice President of Engineering - Infrastructure Operations, you will lead a multi-team organization through managers and senior technical leaders. You will set the SRE strategy, improve the operating model, and partner with Product, Development, Security, Customer Support, Customer Success, GRC, and Program Management to deliver reliable customer outcomes. This role combines organizational leadership with strong technical and operational judgment across a large, multi-region cloud platform. If you are passionate about building high-performing teams, improving how software is delivered and operated, and running dependable identity infrastructure at scale, this is the role for you.\nYou Will\nLead a global Multi-tenant SRE organization through managers and senior technical leaders, with accountability for reliability, operational readiness, execution, and talent development.\nDefine the strategy and operating model for Multi-tenant SRE, including ownership, decision rights, priorities, escalation paths, and regional coordination.\nOwn the reliability and platform-modernization roadmap, including Kubernetes adoption and lifecycle management, regional deployment strategy, data-platform improvements, technical-debt reduction, and operational risk reduction.\nPartner with Product, Development, Architecture, Platform Security, GRC, Customer Support, Customer Success, and Program Management to identify dependencies early and translate product commitments into executable infrastructure plans.\nStrengthen DevOps practices by improving collaboration between software delivery and operations, standardizing CI/CD and deployment controls, and expanding automation, self-service, and infrastructure-as-code practices.\nImprove production operations through service-level objectives, observability, capacity planning, performance management, disaster recovery, incident response, post-incident reviews, and root-cause analysis.\nLead effective production change governance so changes are risk-assessed, reviewed, approved, executed, validated, and closed with appropriate traceability.\nEstablish organizational metrics covering reliability, customer-impacting incidents, change success, delivery predictability, toil, capacity, security exposure, cost efficiency, and RCA/PIR follow-through.\nManage staffing, resource allocation, succession planning, hiring, onboarding, leadership development, and career growth across multiple teams and geographies.\nRepresent Multi-tenant SRE with senior leadership and communicate technical risks, trade-offs, dependencies, investment needs, and commitments clearly and directly.\nYou Have\n12+ years of experience in Site Reliability Engineering, DevOps, cloud operations, platform engineering, or comparable engineering roles, including significant experience leading managers and senior technical leaders across multiple teams.\nDemonstrated success operating high-volume, mission-critical, customer-facing SaaS services in a global environment.\nSignificant DevOps experience, including bringing software delivery and operations together through effective CI/CD practices, automation, platform tooling, and shared ownership of production outcomes.\nStrong experience with infrastructure as code, cloud provisioning, Git-based delivery workflows, Kubernetes, deployment automation, and repeatable production practices.\nDeep understanding of reliability engineering and modern production operations, including observability, incident management, capacity planning, disaster recovery, performance, and operational readiness.\nExperience leading large-scale modernization, migration, or platform-standardization programs involving distributed dependencies and multiple stakeholder groups.\nStrong business and operational judgment, with the ability to balance reliability, security, delivery speed, customer commitments, engineering capacity, and financial efficiency.\nExcellent written and verbal communication skills, including the ability to explain complex technical and operational issues to executives, engineering teams, customers, and cross-functional partners.\nBonus Points If You Have\nExperience operating a large AWS-based SaaS, identity, authentication, or authorization platform across multiple regions.\nExperience with Amazon EKS, EC2, EBS, Aurora, MSK or Kafka, Kinesis, S3, CloudFront, VPC networking, IAM, and related managed services.\nExperience with GitOps and deployment platforms such as Argo CD, as well as Terraform or comparable infrastructure-as-code systems.\nExperience building internal developer platforms, self-service capabilities, platform abstractions, or automation that reduces operational toil and developer-support demand.\nExperience with security and compliance requirements for regulated customers, including vulnerability remediation, hardened container images, access governance, auditability, and risk management.\nExperience leading follow-the-sun operating models and coordinating teams across the Americas, EMEA, and Asia-Pacific.\nFamiliarity with FinOps practices and using service, operational, and financial metrics to guide investment decisions.\nExperience applying AI-assisted engineering or automation to incident analysis, infrastructure operations, testing, or delivery workflows.\nSalary Range: $175,000-$250,000 base + bonus\nIn accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.\nLife at Ping:\nWe believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. \nHere are just a few of the things that make Ping special:\nA company culture that empowers you to do your best work.\nEmployee Resource Groups that create a sense of belonging for everyone.\nRegular company and team bonding events.\nCompetitive benefits and perks.\nGlobal volunteering and community initiatives\nOur Benefits: \nGenerous PTO & Holiday Schedule \nParental Leave\nProgressive Healthcare Options\nRetirement Programs\nOpportunity for Education Reimbursement \nCommuter Offset (Specific locations) \nPing is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.\nWe are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.","description_format":"text","description_chars":8619,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Cloud Security","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-29T20:13:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 15 · green card filings: 6","filings_12m":15,"filings_prev_12m":4,"green_card_filings_12m":6,"median_offered_wage_usd":188929,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":39,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/ping-identity-senior-director-site-reliability-engineering","json_url":"https://alion.io/job/ping-identity-senior-director-site-reliability-engineering.json","meta":{"generated_at":"2026-10-31T15:48:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24683,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6378},"rest":"https://alion.io/mcp/rest/get_company?id=6378"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fping-identity-senior-director-site-reliability-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fping-identity-senior-director-site-reliability-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fping-identity-senior-director-site-reliability-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ping-identity-senior-director-site-reliability-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fping-identity-senior-director-site-reliability-engineering"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3481110}},{"tool":"search_jobs","arguments":{"company":"pingidentity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3481110},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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