ASOC Operator

Overview

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The ASOC Operator (Asia Pacific Security Operations Centre) will play a critical will be responsible for supporting and managing security operations in order to help the wider security team protect our organizations people, property, information and reputation. This is a global role with one of the key aspects being the monitoring and response to incoming information and alerts from intelligence sources and security systems. You will be responsible for the management and administration of various security systems, reporting tools and databases. The operative will ensure that tactical intelligence and crisis management support is delivered in a timely and accurate manner using the appropriate security communication methodology

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Monitoring of CCTV & Access control alarms of sites in CCURE 9000
• Monitoring and management of Access control System
• Maintain the Inventory of all the equipment involved in SOC
• To ensure AMCs are in place with respect to Security equipment and periodic preventive maintenance carried out for the same.
• Monitoring all the security gadgets and raise ticket for rectification and follow through.
• Support to be extended by generating the ACCESS CONTROL SYSTEM reports while investigation and when required.
• Processing of Photo ID badges, verifying the appropriate requisition forms and email communication.
• Updating of Lost permanent/ damaged/resigned ID badges data
• Badge shredding database
• Prepare Daily, Weekly & Monthly Security reports.
• All other duties, as assigned.

Qualifications

Graduate with two plus year experience into GSOC role with experience into CCURE access control.

• Effective written and verbal communication skills
• Attentive to meticulous detail and accurate documentation
• Able to remain composed under pressure.
• Serve as a positive team player
• Able to make appropriate decisions under pressure/stress.
• Self-motivated and proactive attitude.
• Able to adapt as the external environment and organization evolve.
• Able to effectively interact with other departments and varying levels of management.
• Able to prioritize workload based on urgency.
• Efficient time management skills.
• Maintain confidentiality when dealing with sensitive information.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.