{"id":2312262,"url":"https://alion.io/job/pinkerton-gsoc-supervisor-5","title":"GSOC Supervisor","company":{"id":2000881,"name":"Pinkerton","domain":"pinkerton.com","url":"https://alion.io/company/pinkerton-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":27000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3836},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-12T02:11:12Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T14:04:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\n170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.\nPinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.\nThe Supervisor will lead the day to day activities of assigned shifts in the client's alarm monitoring center. This position is responsible for line-level supervision of up to ten Operators, ensures that all positions are staffed with qualified personnel, and that all operations are conducted in line with established policies and procedures.\nResponsibilities\nRepresent Pinkerton’s core values of integrity, vigilance, and excellence.\nReceive shift pass down information and conduct shift briefings to provide updates, assignments, training, and uniform compliance.\nMaintain situational awareness of natural and man-made events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally. \nDraft and send emergency mass notifications and other crisis communications.\nEnsure that field personnel respond to all emergencies: medical, fire, hazardous materials, natural disasters, and accidents.\nAssist the client's security personnel with the development and/or revision of security operation center processes, protocols, and systems.\nIdentify and route security for resolution of any nuisance or trouble physical security alarms.\nProvides back-up, support and on-call function, as needed.\nOversee quality control and oversight for all production, support, and staffing functions in conjunction with the Operations Manager.\nDirectly assist in developing and maturing the capabilities including support for operations and the intelligence/analytics areas.\nSupervise the maintenance and deployment of a knowledge management dashboard.\nPartner with the Operations Manager to identify process and quality improvements.\nRepresent the team in meetings with client personnel.\nTriage and manage incidents of workplace violence or other associate misconduct.\nDevelop and execute training for the operators in all control room functions and conduct training exercises with the field leadership team.\nAll other duties, as assigned.\nQualifications\nGraduate with at least five years of security experience including supervision of a command center or dispatch capacity.\nWorking knowledge of security systems including access control, CCTV systems, badging systems, and alarm monitoring systems.\nEffective instructional, written, and verbal communication skills.\nResearch and data analysis skills.\nAble to multi-task in a fast-paced and at times a stressful work environment.\nComfortable with a high-tech work environment.\nWilling to constantly learn of new tools and innovations.\nSelf-motivated, curious, and knowledgeable pertaining to news and current events.\nDependable team player with business maturity, enthusiasm, and positive attitude.\nComputer skills; Microsoft Office suite and Windows OS.\nWorking Conditions:\nWith or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;\nRegular computer usage.\nOccasional reaching and lifting of small objects and operating office equipment.\nFlexibility to work all shifts, and willingness to assist the team with overtime, when needed.\nFrequent sitting, standing, and/or walking. \nTravel, as required.\nPinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.","description_format":"text","description_chars":4172,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Threat Intelligence","Security Services"],"lifecycle":[{"event":"open","at":"2026-10-12T02:11:12Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.818,"p_room":0.945,"age_days":1,"expected_fill_days":3,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pinkerton-gsoc-supervisor-5","json_url":"https://alion.io/job/pinkerton-gsoc-supervisor-5.json","meta":{"generated_at":"2026-10-13T16:06:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2000881},"rest":"https://alion.io/mcp/rest/get_company?id=2000881"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpinkerton-gsoc-supervisor-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpinkerton-gsoc-supervisor-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpinkerton-gsoc-supervisor-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pinkerton-gsoc-supervisor-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpinkerton-gsoc-supervisor-5"}]}