Security Operator

Overview

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Security Operator role involves monitoring security systems, managing access control, and providing coverage as a physical security officer when needed. The successful candidate will be responsible for ensuring the safety and security of the premises, personnel, and visitors, maintaining a secure environment, and responding promptly to incidents and alarms.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Actively monitor and review CCTV Footage for any suspicious or unusual activity,
• Maintain CCTV equipment and ensure all cameras are operational.
• Report any incidents captured by CCTV to the Security Manager promptly.
• Oversee alarm systems and respond to any alarm triggers.
• Coordinate with law enforcement or emergency responders in case of a serious alarm event.
• Test alarm systems regularly to ensure they are functioning correctly.
• Issue and manage access badges for new employees and visitors.
• Maintain accurate records of badge issuance and ensure expired or terminated employee badges are disabled.
• Conduct audits of badge access logs to ensure compliance with security policies.
• Serve as a reliever for physical security guards as needed.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Escort visitors and contractors around the site, ensuring adherence to security procedures.
• Document and report security breaches, incidents, or any anomalies to the Security Team Lead.
• Prepare detailed and accurate incident reports for management review.
• All other duties, as assigned.

Qualifications

Proven experience as a security operator or similar role. Strong understanding of security protocols and procedures.

Experience with electronic security systems, including CCTV and alarm systems.

• Excellent observational, problem-solving, and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Physical fitness and the ability to perform patrol duties.
• Certifications in security operations or law enforcement (preferred).

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.