{"id":1717029,"url":"https://alion.io/job/pinnacle-enterprise-account-director","title":"Enterprise Account Director","company":{"id":2166555,"name":"Pinnacle","domain":"pinnaclereliability.com","url":"https://alion.io/company/pinnaclereliability","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":64,"open_postings":10,"ghost_share":0.6,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasadena, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":132000,"max_usd":246000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1455},"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-08-06T00:00:00Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-10-22T18:06:49Z","board_verified":false,"closed_at":null,"days_open":79,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":79},"description":"We are building a team of trailblazers, who embody growth, impact, and excellence.\nJob Description\nPinnacle is committed to building future leaders through a dedicated career program where you are in control of your own professional journey. Whether you are interested in project management, solving critical problems, or working directly with the customer to understand their specific needs, we have the resources and opportunities to help you reach your goals.Pinnacle is focused on helping industrial facilities improve reliability performance, resulting in increased production, optimized spending, and improved process safety and environmental impact. We bridge the gap between data and reliability decisions by combining reliability engineering expertise with data science and technology. Pinnacle serves a variety of industries, including:\nOil & Gas\nFood & Beverage\nSpecialty & Petrochemical\nPharmaceutical\nMining\nAgriculture & Fertilizer\nLumber\nWater & Wastewater\nThe Pinnacle Way is our framework for ensuring that each of our teams operates with excellence while we consistently meet customer needs and provide a world-class experience.\nWhy Advance Your Career at Pinnacle?\nCareer Growth: Pinnacle supports professional development with comprehensive onboarding, training, and leadership programs. Whether you are interested in project management, solving critical problems, or working directly with the customer, we have the resources and opportunities to help you achieve your goals.\nInnovative Culture: We embrace curiosity, engagement, and a commitment to excellence in everything we do. Pinnacle is where reliability meets innovation, constantly exploring ways to redefine reliability in industries like Oil & Gas, Food & Beverage, Pharmaceutical, Mining, and more.\nWork Environment: A collaborative, supportive work culture with strong team dynamics, open access to leadership, and fun workplace perks like quarterly fellowship events, family gatherings, a free premium coffee bar, and an on-site gym.\nThe Impact of am Enterprise Account Director (Partner):\nWe are seeking a results-driven and strategic Enterprise Account Director to drive leading edge reliability solutions in the industrial sector. The ideal candidate will have a deep understanding of industrial operations, a strong sense of curiosity and drive to understand, an ability to communicate complex solutions clearly, and a passion for helping customers improve their operational efficiency, uptime, and overall productivity.\nThis role requires a dynamic and influential individual who can foster strong relationships with key stakeholders, understand customer pain points, and drive growth through the sale of reliability solutions that create tangible value for customers.\nYour Job Responsibilities: \nCustomer Relationship and Strategy Management: Market and Customer Awareness: Continuously monitor and analyze industry trends, competitor offerings, and customer business (quarterly earnings, key announcements, incidents, key role changes, and related) to ensure understanding across market and customer fundamentals.\nClient Relationship Management: Build and maintain strong, long-term relationships with key decision-makers and influencers within client organizations, including senior leadership, operational managers, and procurement teams.\nStrategy Development & Execution: Develop and execute a comprehensive strategy to accelerate value add across customer operations, including identification of key sites, key customer relationships, key value add opportunities, and ways to pilot solutions to then scale across entire companies.\nEnsure Alignment and Key Reporting: Work with the Pinnacle team to ensure alignment with key customers across projects and potential opportunities. Examples include ensuring clear communication of new scopes of work across customer and Pinnacle stakeholders, strong kickoffs, standardized and value add reporting to customers of ongoing projects, and escalation protocol for wins or misses.\nEnsure Sales Reporting Up-to-Date: Ensure key sales opportunity tracking, revenue projections, and customer strategy manager remain up-to-date per expectations.\n\nOpportunity Management: Understanding of Customer Pain Points and Needs: Work closely with potential clients to understand their unique operational challenges, particularly in asset management, equipment reliability, and maintenance, and business value opportunity around reliability improvement (increased uptime, productivity improvements, spend optimization, and risk mitigation).\nConsultation, Analysis & Solution Design and Presentation:Act as a trusted advisor to clients, providing insights and recommendations based on industry trends, best practices, and customer-specific needs.\nWork with the Pinnacle Solutions and Technology teams to design the right solutions for the customer to address pain points and business needs.\nPresent tailored solutions that demonstrate clear, measurable value.\n\nNegotiating Complex Sales:Ensure key stakeholders are identified related to the opportunity and their key needs are addressed with solution design and communication.\nEnsure the right Pinnacle team members are brought in at the right time and understand the right context to interact constructively with key customer stakeholders.\nLead proposal development, pricing strategy, and negotiations to ensure contract and proposal completion.\n\nAccountabilities/Results/Success:\nLagging:Revenue growth of customer over time in Pinnacle’s core solutions\n\n Leading:Customer Health Score (average of “The Pinnacle Way” scores across owned customer sites).\nThe Pinnacle Way (TPW) “Understand” rating of a 2 or better .\nUnderstand what the true goals and objectives are for the facility, leaders, and personnel.\n\nRequired Qualifications: \nIndustrial Experience: Minimum of 7 years of experience in the industrial sector, with a proven track record of success in value-based selling, preferably in the reliability, maintenance, or industrial solutions space.\nHighly Curious, Learning Mindset and Ability to Connect and Understand: Strong ability to connect with, build rapport, and understand motivations and business drivers of key customer roles, ranging from reliability and mechanical integrity managers to plant managers and executives in plant operations with a proven ability to actively listen and build trust.\nCommunication Skills: Excellent verbal and written communication skills with the ability to articulate complex technical concepts to non-technical stakeholders. Skilled in delivering presentations to C-Suite executives and technical teams.\nConsultative Problem-Solving: Strong analytical and problem-solving skills to understand client pain points and design tailored solutions that drive value.\nPreferred Qualifications/Software:\nBachelor's degree in engineering or science field\nMicrosoft Suite \nPower BI\nCustomer Relationship Management (CRM) Software\nIndustrial Reliability: Understanding of reliability and mechanical integrity engineering, by either working directly in those roles, managing these functions, or interfacing directly with these functions in operations, maintenance, or engineering context. \nValue Based Sales Expertise: 3+ years of working in account executive role managing complex value-based selling opportunities and large customer management. \nBenefits:\nThe Complete You\nHealth, vision, and dental insurance, life insurance, 401(k) matching, paid time off (PTO), nine paid holidays, 8 hours of volunteer paid time off (VPTO), and maternity and parental leave. \nCampus Perks\nOnsite gym with full amenities, walking workstations, free parking, mini mart/snack machines, gourmet coffee machines, multiple indoor and outdoor collaboration areas, huddle rooms, deep workspaces, and lactation facilities.\nCompany Celebrations\nQuarterly town hall and fellowships, length of service awards where employees receive additional paid time off and bonuses to cover travel expenses for anniversary milestone trips (5, 10, and 15 years). \nEmpowering You for Success\nOpportunity to participate in customer-focused project management groups (PODs) that help facilitate collaboration and project support, access to company technology stack of Microsoft Office 365 Suite and MS Teams, comprehensive onboarding, on-demand training, regular lunch and learns, supervisor and accountability training, leadership development programs, continuous learning opportunities, and more.\nWorking Environment\nConditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.\nPhysical Job Requirements\nAbility to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth.\nTools and PPE Requirements\nEquipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, and telephone. \nLimitations and Disclaimer\nThis job description describes the general job duties, accountabilities and physical requirements associates with the position; it is not an exhaustive list of all the duties, accountabilities, or skills required for the position.\nThe general job duties, accountabilities and physical requirements associated with the position are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.\nThis job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.\nRequirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently.\nVisa Sponsorship: Employment eligibility to work with Pinnacle in the U.S. is required. This employer will not sponsor any applicants for the following work visa in this job category: H-1B - Cap Subject (Change of Status or Consular Notification). Note that an H-1B Change of Employer is generally not considered to be Cap Subject.\nPinnacle participates in E-Verify, a federal government system used to verify employment authorization and social security number of each new employee.\nPinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.","description_format":"text","description_chars":11291,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Dental insurance","Life insurance","Parental leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-02T19:04:30Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.434,"p_room":0.28,"age_days":79,"expected_fill_days":30,"reasons":["conf:35","stale_co","win:tail","crowd:"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/pinnacle-enterprise-account-director","json_url":"https://alion.io/job/pinnacle-enterprise-account-director.json","meta":{"generated_at":"2026-10-24T21:30:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31607,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2166555},"rest":"https://alion.io/mcp/rest/get_company?id=2166555"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpinnacle-enterprise-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpinnacle-enterprise-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpinnacle-enterprise-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pinnacle-enterprise-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpinnacle-enterprise-account-director"}]}