{"id":3273418,"url":"https://alion.io/job/pinnacle-ict-product-manager-ibm","title":"Product Manager: IBM","company":{"id":177440,"name":"Pinnacle ICT","domain":"pinnacle.co.za","url":"https://alion.io/company/pinnacle-ict","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Midrand, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4457},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-26T12:53:33Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T15:07:48Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"TheIBMSoftwareProductManagerwillprimarilybefocusedonprovidingexceptionalcustomerserviceby executing all administrative duties\nrelated to the IBM software portfolio.\nThispositionwillbecomeaproductexpertandplayacrucialroleinsupportingallbusinessdevelopment activities to meet revenue and profit objectives.\nKEYRESPONSIBILITIES:\n·Executeactivitiesto\nachievemonthlysalestargets\n·Maintainandgrowtheexistingproductpartnerbasebyassistingwithaccountplanning and customer mapping\n·Liaiseandengagewithpartnersregularlytogrowtheirshareofthewallet\n·Present product/brandpresentations tocustomersandpartners\n·Generateleadsandmanagethesalesprocesstogetherwiththepartner\n·Presentstatusofthedevelopmentplanbacktothevendor\n·Ensureoperationalexcellenceofvendorwithin thepartner\n·EnsureallSLAsaremettimeously\n·Responsibleforfastandaccuratecostingandquotestopartners\n·UnderstandandimplementPinnaclestrategyandpoliciesinalignment withproduct\n·Productsupport(PDFSpecSheets,WebInfo,SalesSupport,CustomerSupport-SystemsIntegrators\n·Makingsurethatstakeholdersatthevendorinterfacewithstakeholdersatthepartneratalllevels\n·Workingwiththepartnertodrivemarketinginitiatives -adheringtoalignmentwiththevendors GTM messaging i.e. Driving vendor\nGTMs with the partner and ensuring focus on the GTMs\n·Analysemarketsegmentsanddevelopmarketingstrategiestobuildproductdemandby creating effective solutions and awareness of the product and brand\n·MaintaintheERPsystemuptodatewithproductcodesandpricingagreements\n·Buildandmaintaininternalandexternalrelationships\nRequirements\nSKILLSANDEDUCATION:\n ·Matric,withmathematicsisessential\n·Atertiaryqualificationand/orarelevantdiplomainBusinessand/orinITwillbean advantage\n·ExcellentcomputerskillsinMSWord,Excel,Outlook,andPowerPoint\n·Excellentverbal andwrittenbusiness communicationskills\n·Goodsalespresentationskills\n·Organizedindividualwhoisdeadline-drivenwithgoodtimemanagementskills\n·Excellentinterpersonalskills\nEXPERIENCEANDKNOWLEDGE:\n·Minimum5yearsworkexperiencewithinanITenvironment\n·Demonstrableknowledgeofsoftwaretools\n·AppropriateIBMaccreditationswouldbeadvantageous\n·PreviousexperiencewithintheICTDistributionindustry\n·Workingexperienceinacustomerserviceenvironment\n·UnderstandingofForexconversions/calculations\n·Understanding Software andCloudvaluepropositionswillbeextremelybeneficial\nPERSONAL ATTRIBUTESANDQUALITIES:\n·Abletoworkinapressuredenvironment,tochaseandmeettargets\n·Interestedincontinuouslylearningabouttechnologyproducts\n·Confident,self-motivated,anddisplayahighlevelofenergy\n·Customerserviceorientated\n·Enjoycollaborationandabletoworkaspartofateam\n·Highattentiontodetail\n·Proactive,tactful,andatechnology-drivenindividual\n·Willingtogotheextramiletodelivertheexceptional\n·Strongadministrativeabilities\n·Self-managed\nBenefits\nPinnacle is\nfor people who want more than just a job. It’s a place to get involved, try new\nthings, build your skills and take your career further.\nWith more\nthan 30 years in the ICT industry, Pinnacle offers the opportunity to work\nalongside talented people, gain exposure to leading technology brands and be\npart of a business that continues to evolve with the industry.\nYou’ll work\nwith great people, get hands-on experience with some of the biggest names in technology\nand have opportunities to learn, train and take on new challenges along the\nway.\nWhether\nyou’re starting your career or ready for your next challenge, Pinnacle is a\nplace where you can contribute, make an impact and build what comes next.\nYou’re not\nsimply joining a company. You’re joining a team where you can learn, grow and\nbuild a career.","description_format":"text","description_chars":3571,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Resellers & VARs","Electronic Components Distribution"],"lifecycle":[{"event":"open","at":"2026-10-26T12:53:33Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:3","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/pinnacle-ict-product-manager-ibm","json_url":"https://alion.io/job/pinnacle-ict-product-manager-ibm.json","meta":{"generated_at":"2026-10-29T19:35:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29147,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":177440},"rest":"https://alion.io/mcp/rest/get_company?id=177440"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpinnacle-ict-product-manager-ibm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpinnacle-ict-product-manager-ibm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpinnacle-ict-product-manager-ibm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pinnacle-ict-product-manager-ibm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpinnacle-ict-product-manager-ibm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3273418}},{"tool":"search_jobs","arguments":{"company":"pinnacle.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3273418},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}