{"id":2465803,"url":"https://alion.io/job/pinterest-sr-smb-channel-sales-program-manager","title":"Sr. SMB & Channel Sales Program Manager","company":{"id":75,"name":"Pinterest","domain":"pinterest.com","url":"https://alion.io/company/pinterest","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":30,"ghost_share":0,"stale_share":0.733,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":119000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5925},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ignite","optional":false},{"name":"SQL","optional":false},{"name":"PyTorch","optional":true}],"status":"live","first_seen_at":"2026-10-13T16:49:05Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T16:59:29Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Pinterest:\nMillions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.\nDiscover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.\nAt Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.\nThrough our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.\nPinterest is looking for a Sr. SMB Program Manager to help shape and scale how our LATAM SMB Sales organization operates. In this role, you will translate business priorities into scalable programs, sales processes, systems, workflows, and operating mechanisms. You will lead initiatives from problem definition and prioritization through design, implementation, adoption, measurement, and continuous improvement.\nThe ideal candidate is action-oriented, curious, and comfortable moving between strategic problem-solving and hands-on execution. You will collaborate across internal teams, including Sales, Product, Engineering, and Marketing, to improve operational efficiency, enhance seller productivity, and scale successful initiatives across LATAM and beyond.\nWhat you’ll do\nLead sales process optimization across European markets by mapping, analyzing, and redesigning workflows; partner with Sales Leadership to scope and prioritize opportunities, estimate business impact and resource requirements, and identify opportunities to leverage AI and automation.\nAnalyze process flows to identify operational gaps, inefficiencies, and manual work; develop scalable solutions and collaborate with key stakeholders to define and implement future-state processes.\nAlign with Sales Leadership on strategic initiatives and programs, customizing go-to-market approaches for regional markets\nMonitor and analyze program performance and business impact to identify areas for improvement, using data and AI-enabled insights where appropriate to make actionable recommendations.\nLead the end-to-end delivery of programs, from requirements gathering and scoping through implementation, training, rollout, adoption, and continuous improvement, ensuring alignment with business objectives and regional needs.\nDrive understanding and adoption of core processes among Sales, process owners, and partners through clear communication, targeted training, scalable enablement content, and effective change management.\nDefine problem statements, collaborate closely with technical partners (Product, Engineering, Sales), and help implement process automations, new tool integrations, AI-enabled solutions, and scalable workflows.\nDevelop and maintain reports and dashboards to monitor sales tool usage, process efficiency, adoption, and data quality; analyze performance data to surface actionable insights and identify opportunities for automation and continuous improvement.\nSupport the evaluation, rollout, and continuous assessment of new tools, systems, features or AI solutions that can help the team automate processes and scale effectively. \nShare key learnings, operational best practices, and feedback to the Global Program Management team to drive consistency and enable scaling of successful initiatives worldwide.\nWhat We’re Looking For\nMinimum 5 years of experience in business or customer operations, technical project management, or program management, ideally within SMB, channel sales, or digital advertising environments.\nDemonstrates a growth mindset and curiosity, is comfortable working independently, and proactively solves problems by engaging directly with sales and vendor teams, diving into operational details to resolve challenges efficiently.\nHands-on experience with Salesforce and Gong is strongly preferred, along with familiarity with sales technology such as Calendly, Clay, and outbound prospecting platforms. Experience with Generative AI tools and their applications in sales operations, process automation, or productivity is also desired.\nSkilled at establishing shared goals, aligning with and influencing multiple internal and external stakeholders\nDemonstrated ability to manage and deliver large-scale process redesigns or systems implementations from initial scoping through to rollout and adoption.\nStrong analytical skills, with experience breaking down ambiguous data problems, surfacing actionable insights\nHighly organized, able to meet rigorous deadlines while balancing multiple priorities, and recognized for strong attention to detail and consistent productivity in fast-paced environments.\nExcellent written and verbal communication skills, with an ability to simplify complex topics and deliver effective presentations or training to diverse audiences.\nExperience with vendor management and SQL tools is a plus\nBachelor’s or Master’s degree in economics, business administration, communication science, media informatics, or equivalent practical experience\nIn-Office Requirement Statement\nWe recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.\nThis role will need to be in the office for in-person collaboration 1-2 times/week, and therefore can be situated in a commutable distance from the Sao Paulo, Brazil office\nRelocation Statement:\n This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.\n#LI-ONSITE \nOur Commitment to Inclusion:\nPinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.\nBy submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. 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