{"id":1709467,"url":"https://alion.io/job/pipp-mobile-service-coordinator","title":"Service Coordinator","company":{"id":3798228,"name":"Pipp Mobile","domain":"pippmobile.com","url":"https://alion.io/company/pippmobile","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grand Rapids, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-16T14:48:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-08T01:39:48Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About Pipp Mobile\nJoin Pipp Mobile on our mission to help businesses save space and improve efficiency with customizable storage solutions by serving retail, office, manufacturing, institutional, and horticulture customers worldwide! Since 1981, Pipp has been known for our continuous growth, quality products, exceptional service, and ability to solve storage issues of all sizes.\nAs a rapidly growing company, we are looking for a Service Coordinator to provide excellent customer service to our customers seeking coordination of after-market service and warranty work.\nKey responsibilities include:\nResponding in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed.\nSetting up site surveys.\nResponding to requests for warranty work and coordinating parts and repairs associated with warranty requests.\nMaintaining professionalism in all verbal and written communications.\nMaintaining a high level of integrity and work ethic.\nQualifications:\nAssociate's degree or equivalent; 2 years' relevant experience preferred, or equivalent experience and education.\nCustomer service experience.\nProficiency in MS Office and ERP experience preferred.\nAbility to effectively handle multiple projects at the same time.\nExcellent verbal and written communication skills.\nAs a member of the Pipp team, you can expect:\nPhenomenal Benefits: Medical Dental, Vision, Flex Spending, Company-Matched 401K, short-term and long-term disability, life insurance, tuition reimbursement, paid holidays, paid time off, and more!\nEligibility for a hybrid work schedule once trained.\nIf you are looking for a great place to contribute your skills and work ethic amongst a great collaborative team, please apply online for consideration?\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, disability, veteran status, or any other characteristic protected by federal, state, or local 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