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activities\nVerify order billability in coordination with HQ\nMonitor and manage product availability for the market\nCustomer Communication\nAct as the main point of contact for customers on operational topics\nManage daily communication with customers (email, calls, follow-ups)\nProvide support on:order status\ndeliveries\ninvoicing\noperational issues\n\nCoordinate with internal teams to ensure timely and accurate responses\nKPI Monitoring & Reporting\nContinuously monitor customer-related KPIs (e.g. service level, OTIF, backlog, billing)\nAnalyze performance and share updates with HQ and internal stakeholders\nSupport the preparation of operational and commercial reports\nSupply Chain & Cross-functional Activities\nPerform analysis on system stock\nProvide track & trace analysis and logistics insights to MEAI customers\nCollaborate with Producers and Central Planning teams to ensure alignment between orders, stock, and shipments\nRequired Skills & Competencies\nExperience in Sales 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