{"id":3526965,"url":"https://alion.io/job/pitney-bowes-senior-site-reliability-engineer-2","title":"Senior Site Reliability Engineer","company":{"id":1764563,"name":"Pitney Bowes","domain":"pitneybowes.com","url":"https://alion.io/company/pitneybowes-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-08T05:47:12Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":53},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Ansible","optional":false},{"name":"CAPA","optional":false},{"name":"Dynatrace","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Opsgenie","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"Sumo Logic","optional":false},{"name":"Agile","optional":true},{"name":"AWS","optional":true},{"name":"CloudFormation","optional":true},{"name":"Confluence","optional":true},{"name":"Perl","optional":true},{"name":"Scrum","optional":true},{"name":"Terraform","optional":true}],"status":"closed","first_seen_at":"2026-10-30T14:35:58Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T02:44:45Z","board_verified":false,"closed_at":"2026-11-04T02:44:45Z","days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.\nWe’re looking for people who:\nAct with urgency, accountability, and purpose\n\nDeliver high quality work with consistency and pride\n\nCollaborate effectively and elevate those around them\n\nFocus on outcomes that drive impact and growth\n\nJob Description:\nJoin Pitney Bowes as a Senior Site Reliability Engineer\nYears of experience: 4 - 6 years\nJob Location - Pune\nImpact\nAs a Senior Site Reliability Engineer, you will be part of our core Enterprise Operations Center that supports and maintain critical Infrastructure services. You will be responsible in ensuring the availability of critical Infrastructure services that hosts revenue generating Products and Business applications. You will collaborate with respective platform L2/L3 SREs to improve and stabilize the services. You will engage with cross functional teams to strengthen the services through effective monitoring and observability. You would also coordinate with respective platform teams on Root Cause Analysis and corrective actions to prevent reoccurrence of issues. Being a Senior SRE you will be a person who brings innovative ideas, demonstrates value, and enjoys collaborating with cross functional teams to provide best of the services and positive user experience at every interaction.\nThe Job\nMonitor critical Infrastructure services and ensure the services are operational with high availability\nMeasure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs and innovating to continually improve\nConduct Major Incident Management-including problem detection, outage status communication and resolution. Engage L2/L3 SREs to drive, triage and fix issues\nConducting Change Control Board meetings\nConducting Problem Management - drive root cause analysis and tracking corrective and preventive actions\nEngage with platform teams to refine the critical services and strengthen monitoring and alerting mechanisms\nToil reduction by automation (eg: Ansible, PowerShell, Python, Terraforms etc)\nFollow SOPs to remediate problems.\nCommunicates effectively on risks, issues and changes associated to Critical Infrastructure services with stakeholders\nResponsible for capturing and reporting key metrics such as QoS, Uptime, MTTR, MTBF while keeping an eye on performance\nHelp define Service Level Indicators and Objectives to stay above the committed SLA\nYou will leverage existing monitoring and alerting tools like Dynatrace, Splunk, CloudWatch, Grafana, SumoLogic, OpsGenie for betterment of response times\nDocumenting “Tribal” Knowledge and create/maintain the KB/SOPs\nProviding 24/5 support and on-call during weekends and holidays.\nDemonstrate Ownership and accountability.\nQualifications & Skills required.\nThis is a critical service delivery role requiring experience with complex datacenter and cloud hosting environments. Pitney Bowes Infrastructure services leverage multiple technologies in complex data center and cloud environments that hosts multi-tiered revenue generating products and business applications. The role demands a self-directed and self-motivated individual with strong work ethics and the following skills:\nGraduate or Post-Graduate (preferably in computer science or related course)\n3+ years relevant SRE experience with Infrastructure support services.\nExcellent command over English both written and spoken.\nHands on experience in measuring and reporting KPIs to leadership team.\nGood to have infrastructure as code experience (Ansible, Terraform, CloudFormation)\nHands on experience in scripting languages (shell scripts, Perl, Python, PowerShell)\nExperience with any one of these tools - Grafana, Dynatrace, Splunk, Cloudwatch, SumoLogic and OpsGenie\nStrong analytical and troubleshooting/debugging skills\nExperience with JIRA, JSM, Confluence\nWorking experience Agile Scrum methodology\nStrong cross-functional collaboration skill is mandatory - with teams like Product Development, Call Center, Professional Services, Field Services, including Sr. leadership.\nStrong analytical skills with great attitude is a must\nSense of personal responsibility and accountability for delivering high quality work, in an ever changing dynamic environment\nAbout Pitney Bowes\nPitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in.\nWe will:\nProvide the will: opportunity to grow and develop your career\nOffer an inclusive environment that encourages diverse perspectives and ideas\nDeliver challenging and unique opportunities to contribute to the success of a transforming organization\nOffer comprehensive benefits globally (PB Benefits and Wellbeing Programs)\nPitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.\nAll interested individuals must apply online.","description_format":"text","description_chars":5595,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Courier Services","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-30T14:35:58Z"},{"event":"close","at":"2026-11-04T02:44:45Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/pitney-bowes-senior-site-reliability-engineer-2","json_url":"https://alion.io/job/pitney-bowes-senior-site-reliability-engineer-2.json","meta":{"generated_at":"2026-11-09T03:07:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":935,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1764563},"rest":"https://alion.io/mcp/rest/get_company?id=1764563"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpitney-bowes-senior-site-reliability-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpitney-bowes-senior-site-reliability-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpitney-bowes-senior-site-reliability-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pitney-bowes-senior-site-reliability-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpitney-bowes-senior-site-reliability-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3526965}},{"tool":"search_jobs","arguments":{"company":"pitneybowes.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3526965},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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