{"id":697064,"url":"https://alion.io/job/pivotalhealth-staff-software-engineer-product-platform-engineering","title":"Staff Software Engineer (Platform Engineering)","company":{"id":685801,"name":"Pivotal Health","domain":"pivotalhealth.ai","url":"https://alion.io/company/pivotalhealth","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-11-03T05:54:40Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Santa Monica, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":220000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Python","optional":false},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-09-09T14:33:37Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-11-03T06:55:46Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"About Pivotal Health\nPivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.\nToday, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.\nPivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.\nOur full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.\nAbout the Role\nThe product platform is the layer other product teams build on. Today that means identity and access, including customer SSO, invitations, and sessions; the organization and tenancy model; the shared services, APIs, and schemas that carry customer data between products; and the developer experience, including the tooling and agent workflows engineers use to ship. The scope grows whenever product teams need a capability that should be built once. Role-based access control, email infrastructure, the production path for the models our products depend on, and likely data ingress are next in line. When this layer is right, product teams move faster and customers have a better experience.\nThis is a high-ownership, high-autonomy role on a team that is still defining itself. You'll have a direct say in how the platform, and the team, approach hard problems. We are still working out architecture, ownership boundaries, and integration patterns, so the right person operates without a playbook and brings strong technical judgment to ambiguous problems. You'll be a hands-on technical leader. You'll write production code, lead design reviews, and set the standards other engineers build to. The systems you own will be ones multiple teams depend on, and the engineers around you will get better and faster because you are there. Expect us to ask about a system you built: who used it, why they cared, and what you would have built differently had you understood that sooner.\nWhat You'll Do\nOwn the technical direction of the platform: Drive architectural decisions across identity and access, tenancy, shared services, developer experience, and each new platform area the company takes on. Set the standards the rest of the team builds to, and make ownership boundaries explicit where they are still fuzzy.\n\nStay hands-on: Write production code, lead design reviews, and take end-to-end ownership of the systems you drive, especially the ones multiple teams depend on.\n\nDesign for extension and reuse: Build composable abstractions and well-defined interfaces so product teams can extend the platform without forking it or waiting on you.\n\nDesign scalable, reliable system interactions: Make the architectural calls on system interactions and data flows that balance scalability, reliability, security, and performance as the platform evolves.\n\nTranslate ambiguity into executable plans: Partner with product and engineering leadership to turn loosely defined requirements into clear, well-scoped work with understood trade-offs.\n\nRaise the engineering bar: Establish patterns and practices, through code, reviews, and direct collaboration, that improve quality, reliability, and maintainability across product teams, including how engineers use AI tooling well.\n\nMentor and grow engineers: Be a technical resource and thought partner for senior and mid-level engineers on the team and on the product teams you work with.\n\nWho You Are\n8+ years of software engineering experience with strong backend depth and the range to work across full-stack product surfaces and across domains, since this platform will span authorization, messaging, model operations, and data ingestion\n\nTrack record of owning architectural decisions on complex production systems that multiple teams rely on, especially customer-facing or cross-functional ones\n\nProficient in Python or able to demonstrate strong backend depth in a Python-based technical interview\n\nStrong hands-on experience designing and operating cloud-native systems; GCP preferred\n\nExperience with relational data modeling and schema evolution in systems where a wrong migration is expensive\n\nStrong product instincts: you judge a system by whether it is useful and correct, and elegance comes second\n\nAble to engage in customer and problem discovery: you bring curiosity and good questions, you carry what you learn into a technical plan, and you hold the team to building what customers actually need over what is most interesting to build\n\nSelf-directed and communicative: you surface problems early and drive work forward without waiting for direction\n\nComfortable in greenfield environments with evolving requirements and ambiguous ownership\n\nYou lead by doing the work and making the case, without needing the title to do it\n\nLow-ego and collaborative by default: direct, open to feedback, and more interested in shipping great work than in being right\n\nExtra Credit Experience\nAuthorization models (RBAC, ABAC, policy engines) that survived contact with real customers, or identity systems at production scale\n\nBuilding an internal developer platform, shared SDKs, or reusable application scaffolding that multiple teams adopted\n\nShaping how a team uses AI tooling in its engineering workflow, with judgment about where it helps and where it does not\n\nTypeScript and React, enough to work across the products the platform serves\n\nStartup or early-stage experience where engineers helped decide what to build\n\nFinTech, HealthTech, or other regulated industries\n\nWhy You’ll Love Working Here\nWe’re a collaborative, low-ego team on a mission to make healthcare reimbursement fairer for providers. While we primarily hire around our core hubs-Los Angeles and New York-we remain open to exceptional talent outside those regions. Remote and hybrid flexibility varies by role and team, and is outlined in each job description.\nIf you’re excited by solving complex problems and making a real-world impact, we’d love to hear from you.\nBenefits Include:\nCompetitive compensation, including equity\n\nFull health, dental, and vision coverage\n\nRetirement savings plan through 401(k)\n\nFlexible time off\n\nOpportunities for company-wide connection and events\n\nReady to Make an Impact?\n We’re building something meaningful; and we want you on the team.\nBring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together.\nEmployment Information\nWork Authorization\nCandidates must be authorized to work in the United States without current or future employer sponsorship.\nEqual Employment Opportunity\nPivotal Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.\nReasonable Accommodations\nPivotal Health provides reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws. If you need assistance during the application or interview process, please let us know.\nBackground Checks\nEmployment is contingent upon successful completion of applicable background checks, where permitted by law.\nAt-Will Employment\nEmployment with Pivotal Health is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.","description_format":"text","description_chars":8005,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Health insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-09-11T02:11:41Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.856,"p_room":0.55,"age_days":54,"expected_fill_days":54,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/pivotalhealth-staff-software-engineer-product-platform-engineering","json_url":"https://alion.io/job/pivotalhealth-staff-software-engineer-product-platform-engineering.json","meta":{"generated_at":"2026-11-03T10:33:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14695,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685801},"rest":"https://alion.io/mcp/rest/get_company?id=685801"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpivotalhealth-staff-software-engineer-product-platform-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpivotalhealth-staff-software-engineer-product-platform-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpivotalhealth-staff-software-engineer-product-platform-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pivotalhealth-staff-software-engineer-product-platform-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpivotalhealth-staff-software-engineer-product-platform-engineering"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":697064}},{"tool":"search_jobs","arguments":{"company":"pivotalhealth.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":697064},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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