{"id":1606845,"url":"https://alion.io/job/pivotree-it-administrator","title":"IT Administrator","company":{"id":58135,"name":"Pivotree","domain":"pivotree.com","url":"https://alion.io/company/pivotree","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"C","score":55,"open_postings":12,"ghost_share":0.75,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-03T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":42},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-07-02T18:30:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-04T00:12:42Z","board_verified":true,"closed_at":null,"days_open":93,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":92},"description":"Position Summary\n\nWe are looking for an IT administrator to join the Corporate IT team from our Mumbai office. Our IT team is growing to meet the needs of Pivotree as we transform to become a modern, new age leader in our industry. In this role, we will be looking for an IT Administrator capable of working in a fast-paced technology environment. They will be responsible for managing the day to day support of our staff’s IT needs. Specific responsibilities include a variety of operational, maintenance and documentation tasks.\n\nThe IT Administrator will report to the Manager, Information Technology. This position requires someone who is self driven, highly organized and self motivated. \n\nThe scope of this role encompasses:\nEmployee Onboarding - Provisioning required equipment and tools access for new employees.\nPersonal Technology - Supporting laptops, cell phones and peripherals.\nOffice IT Infrastructure - Configuration and maintenance of printers, networks, projectors, conference devices, etc.\nGlobal IT Tools - Managing tools, services and software that everyone in the company needs to perform their jobs. This includes email, instant messaging, video conferencing, telephony, and file storage.\n\nYou will need a dedication to customer service and a drive to help others. A successful candidate has the ability to troubleshoot and restore routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures.\n\nRoles & Responsibilities:\nSupporting our staff in their use of IT services and equipment remotely and in person.\nRecommending and documenting procedures and controls for problem prevention.\nWorking independently, sharing information and assisting others with work orders.\nPerforming necessary diagnostic and corrective actions for hardware and software problems.\nResponding to, resolving, and documenting service tickets in a timely manner according to service level agreements or assigned completion dates.\nCommunicating with vendors to improve service or resolve issues.\nResponsible for managing infrastructure, supports and ensures all the IT systems that support businesses of any size function efficiently. \n\nKey Skills & Competencies:\n5+ years of experience working in an end-user desktop support role or computer operations environment\nDegree, diploma or equivalent in a related field\nExperience supporting a Windows environment (AD, WSUS)\nExperience supporting Apple macOS environments (jamf a bonus)\nExperience with Google G-Suite admin console\nExperience supporting video-conferencing equipment & software\nSolid understanding of computer networking and web-based technologies\nKnowledge of Python scripts and API skills would be added advantage\nGood written and verbal communication skills\n\nDoes this sound like you? Please send us your resume and include any additional links you think might be relevant (LinkedIn, published work, social, etc.).\n\nWe’re a dynamic and diverse group, and we recognize that experience comes in many shapes and sizes. If you “just about” meet the requirements we’ve laid out, we want to hear from you and encourage you to apply for this position","description_format":"text","description_chars":3194,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Cybersecurity","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-01T19:53:22Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":92,"expected_fill_days":41,"reasons":["conf:20","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pivotree-it-administrator","json_url":"https://alion.io/job/pivotree-it-administrator.json","meta":{"generated_at":"2026-10-04T00:40:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":804,"day_limit":5000,"remaining_today":4196,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}