{"id":3094799,"url":"https://alion.io/job/pj-fitzpatrick-finance-support-specialist","title":"Finance Support Specialist","company":{"id":685277,"name":"PJ Fitzpatrick","domain":"pjfitz.com","url":"https://alion.io/company/pjfitz","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":90,"open_postings":21,"ghost_share":0,"stale_share":0.381,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Castle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":42000,"max":47000,"currency":"USD","period":"year","gross":null,"usd_annual":47000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T15:49:40Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-03T11:26:53Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About PJ Fitzpatrick\nFounded in 1980 by Pete Fitzpatrick, PJ Fitzpatrick is a leading home improvement company specializing in roofing, siding, windows, doors, gutters, and bath remodeling. With a commitment to quality craftsmanship, exceptional customer service, and a strong company culture, we take pride in helping homeowners improve and protect their homes. As a growing organization, we offer exciting career opportunities for individuals looking to join a team that values integrity, teamwork, and professional growth.\nPosition Summary\nReporting to the Senior Financial Analyst, the Finance Support Specialist plays a key role in supporting PJ Fitzpatrick’s financial operations and delivering an exceptional customer experience. This position works closely with internal teams, customers, and financing partners to research financing information, resolve account-related issues, and support timely collections. The ideal candidate is organized, detail-oriented, and an effective communicator who can manage multiple priorities while maintaining a high level of professionalism. This role offers an opportunity to contribute to the company’s continued growth while developing valuable financial and customer service skills.\nKey Responsibilities\nResearch, review, and communicate financing and loan information accurately and efficiently to internal team members and customers.\nPartner with customers and financing providers to investigate discrepancies, resolve issues, and ensure timely communication.\nCollaborate with Accounting, Production, and Sales teams to support collection efforts and address outstanding balances.\nMonitor and follow up on financing-related questions and unresolved issues to ensure timely resolution.\nMaintain accurate records and documentation related to customer financing and account inquiries.\nCommunicate professionally and effectively with internal departments, customers, and external business partners.\nAssist with additional finance-related tasks and projects as needed.\nRepresent PJ Fitzpatrick’s values and contribute to a positive, collaborative, and customer-focused work environment.\nHours\n8am-4:30pm Monday-Friday\nLocation\nNew Castle, De-This is a hybrid role\nPay\nSalary-$42,000-$47,000 (based on experience)\nRequirements\nRequired Skills/Abilities:\n· Strong organizational and process-management skills\n· Proven ability to prioritize multiple tasks and meet deadlines\n· Intermediate to advanced computer proficiency, with a willingness to learn new systems and tools\n· Excellent written and verbal communication skills\nEducation and Experience:\n· Proficiency with Microsoft Office applications\n· Previous customer service or financial services experience\n· Experience with Service Titan is a plus, but enthusiasm for learning is equally valued\nBenefits\nAt P.J. Fitzpatrick, we believe in offering our employees competitive pay and an excellent benefits package. Our list of benefits includes:\nPaid time off, and the day off on your birthday!\n1 Floating holiday\nMedical, Dental, Vision and Basic Life Insurance\n401k with Company Match\nCareer advancement opportunities","description_format":"text","description_chars":3115,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-22T15:49:40Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":11,"expected_fill_days":43,"reasons":["conf:3","urgency","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":47000,"is_top_pay":false},"html_url":"https://alion.io/job/pj-fitzpatrick-finance-support-specialist","json_url":"https://alion.io/job/pj-fitzpatrick-finance-support-specialist.json","meta":{"generated_at":"2026-11-03T15:56:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22342,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685277},"rest":"https://alion.io/mcp/rest/get_company?id=685277"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpj-fitzpatrick-finance-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpj-fitzpatrick-finance-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpj-fitzpatrick-finance-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pj-fitzpatrick-finance-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpj-fitzpatrick-finance-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3094799}},{"tool":"search_jobs","arguments":{"company":"pjfitz.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3094799},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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