{"id":3981351,"url":"https://alion.io/job/pkf-smith-cooper-credit-controller","title":"Credit Controller","company":{"id":697021,"name":"PKF Smith Cooper","domain":"pkfsmithcooper.com","url":"https://alion.io/company/pkfsmithcooper","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Derby, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-09T14:49:18Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T19:52:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Location: Derby\nContract: Full-time (37.5 hours)\nSalary: Dependent on experience\nWe're looking for a proactive and people-focused Credit Controller to join our Internal Finance team in Derby.\nAt PKF Smith Cooper, you'll play an important role in helping the business maintain healthy cash flow while building positive relationships with clients and colleagues across the firm. Working closely with our Senior Credit Controller, you'll take ownership of your own portfolio of accounts, helping to resolve queries, reduce outstanding debt and support the continued success of the business.\nThis is a great opportunity for someone who enjoys problem-solving, communicating with people and making a real impact within a growing and ambitious firm.\nThe important work you will be doing:\nTaking ownership of a portfolio of client accounts and monitoring outstanding balances\n\nProactively contacting clients by telephone, email and written correspondence to collect overdue payments\n\nBuilding strong relationships with clients to encourage prompt payment and resolve issues quickly\n\nInvestigating invoice queries and working with colleagues across the business to find solutions\n\nAllocating receipts and maintaining accurate customer account records\n\nSupporting the management of aged debt and escalating risks where appropriate\n\nAssisting with Direct Debit processes and reconciliations\n\nIdentifying potential credit risks and helping to minimise bad debt exposure\n\nKeeping detailed records of collection activity and payment commitments\n\nLiaising with Partners, Managers and fee earners regarding outstanding debt\n\nAssisting with debtor reporting and month-end activities\n\nSupporting legal recovery processes where required\n\nContributing ideas to improve processes and enhance the effectiveness of the credit control function\n\nDelivering a professional and customer-focused approach to debt collection\n\nThe skills and experience you will bring:\nPrevious experience in Credit Control, Collections, Accounts Receivable or a similar finance role\n\nExcellent communication skills and confidence speaking with clients about payments\n\nA professional and personable approach with the ability to build strong working relationships\n\nStrong problem-solving skills and the confidence to handle challenging conversations\n\nGood numerical skills and a high level of attention to detail\n\nThe ability to investigate account queries and reconcile balances effectively\n\nStrong organisational skills with the ability to manage competing priorities\n\nExperience using Microsoft Excel and finance systems\n\nA proactive mindset and a willingness to take ownership of your workload\n\nThe ability to work independently while also contributing to a collaborative team environment\n\nA desire to learn, develop and grow within a supportive business\n\nExperience within a professional services environment would be beneficial, but is not essential\n\nWhy PKF Smith Cooper?\nPKF Smith Cooper is the 13th largest accounting firm by UK fee income (Accountancy Age Top 50+50) and a member of PKF Global, a network of legally independent firms operating in 150 countries. This global reach enables us to share expertise, specialist knowledge, and resources while delivering a personal service to our clients.\nOur team of award-winning accountants and business advisors plans to double the size of our company within the next five years. As a fast-growing firm and ICAEW and ACCA Approved Training Employer, we are passionate about developing homegrown talent. Through comprehensive training, development, and progression opportunities, we can help you achieve your full potential and build a successful career in professional services.\nWhy Derby?\nAt our headquarters, located in Pride Park, you’ll find our main office, featuring three floors of bright, open-plan workspaces, breakout areas, and modern meeting rooms. Fully equipped kitchens and dining spaces are perfect for spending time away from our desks, and you can even enjoy our private, on-site gym.\nWhat's in it for you?\nOur benefits package has been designed around our people and shaped by our values. As part of Team PKF Smith Cooper, here are some of the things you can expect:\nA working environment that empowers you to perform at your best, through our flexible working policy and dress for your diary scheme - Hybrid working during your probation period is subject to the manager's discretion\n\nTime to do what matters to you - 25 days annual leave plus statutory bank holidays, the option to reduce annual hours for additional annual leave, and your birthday off, on us. Long-serving employees can also request a sabbatical, giving you the chance to make truly unforgettable memories\n\nRewards for those who actively embrace and embody our values and culture through our Kudos Reward Scheme\n\nRegular social events and annual, company-wide away days, giving you the opportunity to engage with colleagues across your division and office, as well as the wider firm\n\nBonus referral schemes for introducing new talent or clients so that when we benefit, you do too\n\nLife doesn’t stop at the end of the working day and neither do our benefits. We also offer life assurance, discounts on a huge variety of retailers through the PKF Smith Cooper Rewards Scheme, and cashback on healthcare (including dental visits, physiotherapy etc) through Simplyhealth.\n\nReady to start your career with PKF Smith Cooper? We'd love to hear from you.\nHow to apply?\nIf you have any questions, feel free to reach out to a member of the People team at  or by calling 01332 332021.\nPlease note that we welcome applications from individuals of all backgrounds; however, we are unable to accept applications from candidates who require a visa to work in the UK.\nWe are committed to creating an inclusive workplace where everyone can thrive and welcome applications from candidates of all backgrounds and experiences.\nAlso, we ask that recruitment agencies refrain from contacting us unless we have directly reached out to you.","description_format":"text","description_chars":6042,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Accounting & Bookkeeping Services","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-11-09T19:52:56Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["conf:2","win:early"],"computed_at":"2026-11-09T22:19:37Z"},"pay":null,"html_url":"https://alion.io/job/pkf-smith-cooper-credit-controller","json_url":"https://alion.io/job/pkf-smith-cooper-credit-controller.json","meta":{"generated_at":"2026-11-09T22:19:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11776,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":697021},"rest":"https://alion.io/mcp/rest/get_company?id=697021"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpkf-smith-cooper-credit-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpkf-smith-cooper-credit-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpkf-smith-cooper-credit-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pkf-smith-cooper-credit-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpkf-smith-cooper-credit-controller"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3981351}},{"tool":"search_jobs","arguments":{"company":"pkfsmithcooper.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3981351},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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